Avis clients

Tracey was great very professional and answered any questions we had
11/07/2022
Very helpful and patient. First class service from Tracey
Both Patrick and Jane were fabulous. Professional yet friendly and helpful. I couldn't have asked for more than I received, as I got more of an honest and caring service than I imagined was possible. Buying my house and everything that goes with it was made simple, efficient, rewarding and enjoyable. Use this agency and find out what top quality service and professionalism feels like. Highly recommended!
Highly professional, knowledgeable and responsive, Agence Thom is absolutely the best! They were brilliant helping us with our house search in France, and then handled every aspect of selling our house to an overseas buyer. The process was smooth and trouble-free, and we were kept informed at all times. Highly recommended!
09/27/2022
09/24/2022
Agence très sérieuse. Le suivi est rigoureux et l'accueil toujours dynamique et réactif. Merci à Mme Thom et à son équipe!
Agence compétente, vrais professionnels. Réactive. Très bonne expérience avec l'agence Thom.
09/17/2022
C’est la seconde fois que je fais appel à cette agence et je suis tjrs aussi satisfait par le sérieux et la rapidité de vente Je la recommande
09/06/2022
Rachel our agent, who speaks excellent English, helped us through every stage of selling our French property from organising diagnostics though to completion with the Notaire. The agency was extremely responsive to all queries and answered any questions that we had.
Rachel qui nous a présenté et fait visité le bien, est très professionnelle, et sait faire preuve d'une écoute bienveillante. Bel accompagnement dans notre démarche, merci.
08/26/2022
Helped us with an overseas purchase!
The sale of our property was quite complicated and emotionally difficult. Not helped by covid travel restrictions and health issues causing delays, but the team at Agence Thom worked hard to get it completed. I feel they went above and beyond what I expected and were really helpful. They organised all sorts of appointments and things for me and even met with people when I was unable to. They were very supportive through the whole process. I would definitely recommend them
08/23/2022
Thank you Jane and Patrick for making the sale of our french property so easy for us from England. You have been a pleasure to work with and I highly recommend the service you provide.
Stella and Ed were very professional and helpful through the process, explaining what needed to be and always in communication
08/20/2022
Was not impressed with photos to promote the sale and the constant suggestion I should drop the price when it was already.below value
08/19/2022
Jane and her team have provided fantastic service during a difficult and protracted sale of our house in France. Jane could not have been more helpful, approaching each problem in a professional, patient and cheerful manner. We do not believe any other agent would have been either willing or able to successfully address the various issues raised during the sale process. She even enlisted the help of her family in resolving a last minute difficulty! Thank you Jane.
Vente conclu aujourd'hui, merci a Jane et Axelle pour leur écoute et leurs réponses précises à mes questions
08/18/2022
Agence Thom provided an excellent service when selling a family property. Jane especially went above and beyond in order for matters to be concluded smoothly at a particularly difficult personal time for our family.
08/17/2022
Execellent Sevice via Rachel Gallard from the beginning to the end! House marketed and sold within 1 week. Assisted throughout the selling process including the arrangement of all conformity checks, and the cancellation of electric, water and house taxes etc. Very highly recommended for a service that goes above and beyond what you would receive from any British Agency.
08/11/2022
Très content de 2 visites virtuelles qui m’ont permis d’affiner mon projet d’achat et d’éviter de longs trajets en cette période estivale. Les photos en 360 degrés sont incroyables en qualité et permettent de se projeter dans les murs après avoir passé la porte d’entrée comme si on y était ! Je recontacterai votre agence dès qu’un nouveau bien correspondra à mon besoin pour une nouvelle visite en 3D.
08/09/2022
We thoroughly recommend Agence Thom for a completely pain free sale of your French property, Jane Thom could not have been more helpful in sorting out our sale, dealt with unexpected issues that arose during the sale that we could not personally deal with ourselves being based in the UK, and being able to complete a sale without the need to even travel to France to sign paperwork in person was such an easy process. We cannot fault the service that was provided to us by Agence Thom
Réactivité et très professionnel.
On est très satisfait tout se que vous avez fait pour l achat de notre bien :)
07/20/2022
Une agence qui n'a pas vraiment le sens du service et c'est bien dommage : le rythme est le leur, la façon de faire pour visiter est la leur, le planning est le leur.Très intéressé par un bien qui était proposé, on finit par abandonner sans même avoir pu visiter le bien (le comble).Je ne recommande pas au vu du manque de flexibilité et d'écoute envers les clients.
Agent immobilier qui force (4 relances) à la visite virtuelle, refusant de faire une visite réelle sans cela. Ne considère ni le souhait ni l'emploi du temps des acheteurs en les contraignants à la routine de l'agence, prétextant "c'est notre façon de faire". Conséquence: Nous avons renoncé au bien.
Jane and Patrick were absolutly wonderful with all the help and advice they gave me when I bought my house. Very friendly and made the whole process a pleasure. Highly recommended.
07/05/2022
Jane and her team have made the sale of our house seamless. We cannot recommend her agency enough. Nothing is to much trouble and she and the team guide you through the whole process.
Très belle visite avec explications adéquates et commentaires honnêtes ! Je recommande cette agence ! J'espère trouver ma perle rare ....
06/27/2022
Très satisfaite du travail qu'a effectué pour moi Mme Christelle LEFRAIS. Sympathique et à l'écoute, elle fait preuve d'un grand professionnalisme.
Félicitations à Madame Christelle LEFRAIS pour les travaux d estimation qu elle a effectués sur la commune de Champeon à savoir :- Visite fouillée avec photos.- Bon relationnel- Bon délais d exécution- Rapport estimatif très détaillé avec points de comparaison explicitesQualité de travail exemplaire ( qui est le reflet du travail effectué lors de son ancienne activité)Pour info, avons vendu le bien personnellement en 5 jours au prix de l estimation...Merci Christelle et bravo.
06/04/2022
Rachel is Very professional and very good at her job she made a stressful thing very easy for us I would highly recommend her and agence thom
06/01/2022
Agence sérieuse, je le recommande sans problème
05/28/2022
Suivi par Mme Lefrais, très investi pour nos recherches, ne compte pas ses heures, à l’écoute de nos attentes en therme de critères, très professionnel, elle sait ce que c’est d’acheter en étant jeune sans forcément avoir un gros budget..Pour l’agence : Malgré les papiers à remplir au début et les visites virtuelles presque "obligatoire" avant les visites réelles, cela reste une bonne agence
04/01/2022
Rachel was really helpful and determined to get the best price possible. She did in fact get the full asking price.Very impressed and would definatley recommend Agence Thom
03/27/2022
Un service correct qui a résulté a l'achat de ma maison de vacances de mes rêves.
03/08/2022
Ed and Stella helped me every step of the way .emails were answered promptly phone calls back when they said they would. Everything was done with a smile and helped me so much through the whole sale . I would like to publicly thank them .
03/08/2022
A very professional and organised company. Stella and Ed helped us every step of the way on our purchase, helping organise the notaire , re-booking appointments when the french travel ban was on, supporting with bank accounts, water and electrics. They really know there stuff and can answer every question you have. Makes a potentially difficult and nerve wracking experience a pleasure !!!!!!
Stella a été réactive à ma demande et a su parfaitement répondre à mes questions. Lors de la visite sa bienveillance et ses conseils sont parfait Et même si nous n'avons pas donné suite sur ce bien, j' ai vraiment apprécié sont accompagnement!
03/08/2022
Thank you to Agence Thom and especially Ed and Stella for all their help with the sale of our French property. Nothing was too much troube and we would highly recommend Agence Thom for any potential buyers/sellers.
03/08/2022
Rachel Gaillard a su mettre mon bien en valeur pour une vente rapide. A peine 15jours après la mise en ligne de l annonce. Un professionnalisme exemplaire, toujours disponible et à l écoute. Je vous recommande cette agence
03/08/2022
Très content avec le service partout dans l’agence, surtout Rachel. Toujours à l’écoute, et flexible ..
Jane was amazing 🤩!!! She informed me every step of the way. Connected me with all the right people. This was my first experience buying a house 🏠 and she set up two virtual tours for my husband and I and answered all my questions. She set up an appointment to open a bank 🏦 account, informed me the company CurrenciesDirect that transfers America dollars to euro 💶, connected me a contractor, plumber & electrician who speak 🗣 English.!!Jane is an excellent realtor and a wonderful person.
03/08/2022
très satisfait du professionnalisme, de la gentillesse de tous les membres de l'agence. Jane est très à l'écoute de l'acheteur comme du vendeur, et a répondu avec célérité aux problèmes auxquels on a du faire face. je recommande particulièrement cette agence
03/08/2022
We found our property through Val Aslett at Agence Thom. Buying a property during lockdown was a challenge but Val was very helpful before, during and after the purchase process . When we finally were able to visit the house we are delighted - Val had presented the property accurately in almost every detail.
We used two estates agents to market our house - Agence Thom and the local branch of a nationwide French company. The difference was enormous in terms of the photos and the particulars on their respective websites, and the in the efforts made to secure a sale. Agence Thom were exceptionally good and we can recommend them without hesitation.
03/08/2022
My husband & I have recently purchased a property in Chailland after a 3 year search for a holiday home in the area. This would not have been possible without the help and professionalism of Jane Thom of Agence Thom. I cannot even begin to list the help and support offered during the complex conveyancing process, all new to us and quite daunting at times. However Jane patiently explained the buying process in detail, went through the pre sale, final contract, the transfer of services to our name etc etc. If you are looking for property in the area and need expert advice, you’d do well to speak to Jane and her team. We cannot recommend them highly enough.