Flooring Expo by Carpet King

They got me additional trim quickly. Good company.

Failed to notice my order was never placed until I called the day after my installation was to occur.

Exceptional customer service and knowledgeable staff!

The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.

they were extremely helpful and always answered our questions with expertise.

Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!

I would recommend everything! From start to finish everything was great!

The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.

like how they cleaned up their mess.

Easy to work with and really good installation

Very helpful! Great service and prices.

Yes they did a wonderful job installing my carpet.

The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.

Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!

Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd

The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.

Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.

Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.

Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.

Great service choosing carpet and laying it in my lower level.

Geralds a+ service and color analysis and in home consulting made our purchase expierience and time we shared with him most enjoyable, carpet installers also we're professional and efficient.

The sales people were very helpful and the installer was very professional and did a super job! We will be using them again.

My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.

Deb and Gerald are awesome to work with!

Wide selection and very knowledgeable staff. Arrival of flooring and installation was quick. Would give 4.5 stars if possible due to significant language barrier with installers and backordered vent covers. They did offer to wait on install until the vents were in so I wouldn’t have holes in the floor but I chose not to wait. It will be 2 full months from order until it is completely finished.

They initially visit was informational. The installation was fast and professional.

Installers did a great job putting the carpet in on our stairs!

variety of products available

We had great service at Carpet King. David, the installer did a fabulous job.

Fast ,knowledgeable ,quality and friendly

I purchased carpet through the Carpet King in Maple Grove. Gerald and Deb Were very knowledgeable and friendly. The installer did a very good job he took great care in installing my runner. I would highly recommend Carpet King.

We shopped all around town for new carpet. The big box stores and several chains. Carpet King provided great customer service and very competitive pricing. The installation team was very professional and our new carpet looks great. I highly recommend visiting Carpet King for any of your flooring needs.

Don’t believe them when they say it takes 11 days from purchase to install. It took 2 1/2 weeks for my flooring to show up and then the only installation times they had were 1 1/2 days later (not enough time to get my whole downstairs cleared out) or wait almost 2 weeks. Flooring should go in tomorrow 5 weeks after I purchased it partially due to floor leveling.

They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.

They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.

Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!

From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring

The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.

Anita was amazing! Great service from start to finish!

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date

I purchased carpet through the Carpet King in Maple Grove. Gerald and Deb Were very knowledgeable and friendly. The installer did a very good job he took great care in installing my runner. I would highly recommend Carpet King.

Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.

The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.

We bought carpet for our entire house after looking around town for other options. Gerald was very knowledgeable and helpful, got great pricing etc.. our carpet did take longer to arrive than originally promised, ((by 10 days or so), and there was an issue with getting it scheduled because of logistics on my end (moving furniture, piano, pool table). Like some of the other reviewers mentioned, I had to call them to follow up, but I don’t think that is beyond expectations when you are anxious to get work done.The 4 star review is based mostly on the installers—I have NEVER seen harder workers. Juan and Pablo were at my home for 14 hours the first day and 12 hours the next. They were polite, clean and worked nonstop (I don’t even thing they really took a break for lunch or dinner—just ate as they worked). Before they left they had vacuumed all the rooms and stairs, swept the hard floors of all the debris and we did a walk through. Carpet looks great. I would recommend!

Horrible experience, never again don’t use them ever!

We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)