Flooring Expo by Carpet King

They have been very responsive to my requests. I love my flooring and the crew was great. Terry always communicates promptly! Thank you!

Installation work was very well implemented and quality of carpet excellent!! Love it…

This company did an excellent job. The sales person Mark Garrett gave me excellent service and ideas about what to put down in my lower level with a cement floor The installers took out all of the old carpeting and disposed of it. The new carpet was laid professionally and everything looks great

I had a question about how things would match up for my house and which types of materials would last. Garrett was very knowledgeable and answered all the questions I had regarding color style and ware n tear. 10/10.

Was very timely the communication was great and they did a good job.

Great work and easy to work with. Definitely gonna be coming back. I had a ton of questions and they were patient and super helpful!

Friendly staff, knowledgeable, great experience working with the staff at Flooring Expo highly recommend the company to everyone I know

Great customer service, Garrett was very responsive, awesome to work with and stayed in communication throughout the process

I had such a great experience working with this company. Garrett answered all my questions and I'll recommend them to anyone I know!! I'm so happy with my flooring that I received in a timely matter.

Flooring expo, Garrett’s team, thank you! U came through

This store is great and knowledgeable!! Thanks for their caring and great team— shoutout to Garrett! Super kind and professional

I worked with Garrett and he was amazing! He offered a bunch of different carpets that were personally chosen for our situation. There was a delay in getting the carpet, but he called and let us know that there was an issue. We understood that it was out of their hands so we waited, and I'm so glad we did! It looks amazing, and I am so happy with my new carpet. He was so attentive from start to finish and didn't shy away from any of our questions. I was so glad to see a salesperson who wasn't pushy and didn't treat me like another sale. We did everything on our timeline and not theirs. I will be coming back for our basement remodel.

Poor customer service, slimey salesman. From the beginning we did not love Garrett’s approach as a sales person, he was incredibly pushy on getting a contract signed right away. He shared multiple times a “7-10 day window” on our carpet arriving and getting installed, and since we were in a hurry wrapping up a renovation we agreed even though we didn’t love his overall demeanor. He calls later that week and shares the carpet won’t arrive for another 3 weeks. When pressed on his timeline discrepancy, he was rude and unapologetic. My husband called weeks later when it was scheduled to arrive to check in since we heard no updates, and he proceeded to be rude and act annoyed. He didn’t have clear answers and said he’d call us back. We never heard back so we call again the day before it’s scheduled to be delivered where we are told it wasn’t going to arrive for another 2* weeks. At this point we are over this company, this sales man in particular, and will never use their services again.

Garrett & his install team did a fantastic job flooring my basement. This isn't the first project Flooring Expo has done for me and I went back for a reason. Keep up the great work!

We are very pleased with our variety of purchase and install. Garrett, the Maple Grove Mgr, provided us outstanding customer service and was very accommodating and knowledgeable. The carpet installer, Winston also did a fabulous job. We're referring our family and friends to your location. Thank you, V & B Boldt, Rogers, Mn.

I had a great experience shopping for carpet. I took samples home a couple times, compared prices to another place, discussed what was best for me, and ended up at Flooring Expo because I could get the best price and service. Garrett provided fabulous service.

Flooring Expo completed a carpet installation for a third time for me. They are always professional and very helpful. Garrett is great with communication and follow through. I highly recommend them for your flooring needs.

Excellent service from our salesperson Joe Susick to the installers at Molina LLC. The experience was easy and fast - we are very happy with our new flooring.

Joe was wonderful helping us with the purchasing process. Love the carpet. The installer did a fantastic job. Couldn't be happier with the final outcome. Would recommend them and will definitely go back when we need more carpet.

Knowledgable sales rep, and fast and easy installation service. Highly recommend

Flooring Expo just completed carpet installation throughout our whole house. Highly recommend. Communication & follow through was exceptional. The three individuals that installed the carpet did an amazing job. They were thoughtful, respectful & so easy to work with. We really appreciated how they approached the job.

Exceptional job. Hardwood floors and carpeting throughout the house...just beautiful.

I want to take a moment to express my sincere appreciation for Joe (Mr. Awesome) Susick, my Flooring Expo representative. Over the past six months, Joe and his dedicated team have been instrumental in my flooring renovations. They transformed my entire home’s flooring to prepare it for sale and then expertly renovated the flooring in my new house. Throughout the entire process, Joe and his team consistently met every deadline, demonstrating their reliability and commitment to their work. Whenever I faced challenges, Joe was right there to offer guidance and support, making the experience much smoother and less stressful for me. I wholeheartedly recommend Joe and his team! They are not just professionals; they are genuinely good people who will work tirelessly to ensure your needs are met. Having them on your side is a true asset.

They did great job.

The floor looks great, installation was quick and professional. Will use again definitely.

Good service - good value - great install!!

From getting a bid, to the installation...a five -star rating! Garrett at the Maple Grove store was friendly, efficient, and offered me spot-on recommendations. We love our lush carpeting! And at a far better price than two competitors. And the two fellas who completed our installation were also fabulous. Expert job--efficient, friendly, and detailed! Well done, team! Thank you!

Garret and his crew did a phenomenal job. The before and after photos speak for themselves.

I highly recommend Mitchell to anyone in need of a new carpet or flooring solution. His expertise, attention to detail, and dedication to customer satisfaction make him a top choice for anyone looking to transform their living space with quality and affordable carpets. Thank you, Mitchell, for helping me find the perfect carpet for my bedroom!

Worked With the Manager Garrett, Made the whole Process Painless and he is Very Knowledgeable. 5/5 Service Very Great commutation

We had a great experience with Floor Expo. We were in the middle of purchasing a home and things were tight timeline wise. They did a great job of working with us. Also we were getting our carpet put in on our moving day and unfortunately the previous owners were supposed to be fully moved out but were not when the contractors showed up to work. The contractors were amazing and worked one by one in the rooms as they were cleared out of the previous owners things. I know the contractors did not need to deal with this crazy so we were super appreciative. They did an amazing job on our carpet even in all of the chaos.

Recently purchased luxury vinyl flooring from Flooring Expo. Salesman Joe Susick was very knowledgeable and helpful with our selection process. The installation was very professional work & the cleanup far exceeded our expectations. We are very happy with our new flooring.

What an experience. Even-handed and knowledgeable discussions leading us to the perfect carpet for our home. Mitchell is a pleasure to work with. I feel like I should redline my whole house just so I can come back.

I had an issue with my first flooring which was no fault of theirs, but Guiliano, at Flooring Expo, made it right and we were able to pick out a different brand of vinyl at no cost. It was a pleasure dealing with the salesman, Garrett at Flooring Expo in Maple Grove. He took the time to explain to us about each flooring brand and helped us decide which vinyl flooring would best suit our needs. Marti called and made sure we were all on the same page with supplies and assured everything ran smoothly for the install. The gentlemen that came to install also did a wonderful job! They came on time and worked diligently and meticulously! I couldn't be more happy!

Very pleased with the jobs done by the tile and carpet installers, both crews were very professional.

Your installers did a careful & wonderful installation and cleaned up after themselves (as expected)

The hard surface installation process took way longer than I anticipated. The carpet installation covering 14 stairs ect. Seemed 2 have been timely.

Already commented! But was pleased with the installation and the professionalism of the installers!

Communiction and service was excellent. I brought home dozens of carpets and worked with the store manager to procure multiple tech sheets quickly. I had plenty of phone calls and emails and reaponse and attention to detail was fantastic. I worked with other sales people at other retailers and some saw these inquiries as a burden and even dailed to follow through, but not here. I consider myself a vary hands on consumer with high expectations and Carpet Expo worked with me to exceed my expectations, which is very rare! I appreciate how patient, helpful and honest they were helping me choose carpet and LVP. They did not try to sell me on something i did not need and the experience was much less stressful than it could have been. Garret the store manager was amazing!