Flooring Expo by Carpet King

Joe was wonderful helping us with the purchasing process. Love the carpet. The installer did a fantastic job. Couldn't be happier with the final outcome. Would recommend them and will definitely go back when we need more carpet.

Knowledgable sales rep, and fast and easy installation service. Highly recommend

Flooring Expo just completed carpet installation throughout our whole house. Highly recommend. Communication & follow through was exceptional. The three individuals that installed the carpet did an amazing job. They were thoughtful, respectful & so easy to work with. We really appreciated how they approached the job.

Exceptional job. Hardwood floors and carpeting throughout the house...just beautiful.

I want to take a moment to express my sincere appreciation for Joe (Mr. Awesome) Susick, my Flooring Expo representative. Over the past six months, Joe and his dedicated team have been instrumental in my flooring renovations. They transformed my entire home’s flooring to prepare it for sale and then expertly renovated the flooring in my new house. Throughout the entire process, Joe and his team consistently met every deadline, demonstrating their reliability and commitment to their work. Whenever I faced challenges, Joe was right there to offer guidance and support, making the experience much smoother and less stressful for me. I wholeheartedly recommend Joe and his team! They are not just professionals; they are genuinely good people who will work tirelessly to ensure your needs are met. Having them on your side is a true asset.

They did great job.

The floor looks great, installation was quick and professional. Will use again definitely.

Good service - good value - great install!!

From getting a bid, to the installation...a five -star rating! Garrett at the Maple Grove store was friendly, efficient, and offered me spot-on recommendations. We love our lush carpeting! And at a far better price than two competitors. And the two fellas who completed our installation were also fabulous. Expert job--efficient, friendly, and detailed! Well done, team! Thank you!

Garret and his crew did a phenomenal job. The before and after photos speak for themselves.

I highly recommend Mitchell to anyone in need of a new carpet or flooring solution. His expertise, attention to detail, and dedication to customer satisfaction make him a top choice for anyone looking to transform their living space with quality and affordable carpets. Thank you, Mitchell, for helping me find the perfect carpet for my bedroom!

Worked With the Manager Garrett, Made the whole Process Painless and he is Very Knowledgeable. 5/5 Service Very Great commutation

We had a great experience with Floor Expo. We were in the middle of purchasing a home and things were tight timeline wise. They did a great job of working with us. Also we were getting our carpet put in on our moving day and unfortunately the previous owners were supposed to be fully moved out but were not when the contractors showed up to work. The contractors were amazing and worked one by one in the rooms as they were cleared out of the previous owners things. I know the contractors did not need to deal with this crazy so we were super appreciative. They did an amazing job on our carpet even in all of the chaos.

Recently purchased luxury vinyl flooring from Flooring Expo. Salesman Joe Susick was very knowledgeable and helpful with our selection process. The installation was very professional work & the cleanup far exceeded our expectations. We are very happy with our new flooring.

I had an issue with my first flooring which was no fault of theirs, but Guiliano, at Flooring Expo, made it right and we were able to pick out a different brand of vinyl at no cost. It was a pleasure dealing with the salesman, Garrett at Flooring Expo in Maple Grove. He took the time to explain to us about each flooring brand and helped us decide which vinyl flooring would best suit our needs. Marti called and made sure we were all on the same page with supplies and assured everything ran smoothly for the install. The gentlemen that came to install also did a wonderful job! They came on time and worked diligently and meticulously! I couldn't be more happy!

The hard surface installation process took way longer than I anticipated. The carpet installation covering 14 stairs ect. Seemed 2 have been timely.

Communiction and service was excellent. I brought home dozens of carpets and worked with the store manager to procure multiple tech sheets quickly. I had plenty of phone calls and emails and reaponse and attention to detail was fantastic. I worked with other sales people at other retailers and some saw these inquiries as a burden and even dailed to follow through, but not here. I consider myself a vary hands on consumer with high expectations and Carpet Expo worked with me to exceed my expectations, which is very rare! I appreciate how patient, helpful and honest they were helping me choose carpet and LVP. They did not try to sell me on something i did not need and the experience was much less stressful than it could have been. Garret the store manager was amazing!

Carlos and crew did an amazing job getting our carpet installed in one day. Entire process was smooth & easy. Mike did a great job with the in home estimate and explained everything clearly. Highly recommend Flooring Expo!!

We had carpet king install new carpet upstairs and 7 years later it looks awful. Poor quality product, shoddy workmanship and it is fraying and shows sign of wear and tear. It needs replacing and we're seniors with no kids in the home who take good care of our home. They are expensive too. Not worth it and really regret using carpet king

I had a great experience with Flooring Expo, Garrett, the sales manager and installers. He did a great job of telling me my options. He was patient and there was no pressure which I like. He understood I was only looking to put inexpensive flooring in my townhome because I will be selling in the spring and didn't pressure me to put in more expensive carpet than needed for the situation. I plan to use them to do my other two floors and when I move into my new home at which point I will spend more and get better quality. The installers came out two days after I made a decision on the carpet I wanted and did a great job! I have no complaints!

Captain Massey 😈😈😈

I worked with garrett and he was very knowledgeable. He made it a quick and easy process. I was surprised it only took 2 weeks. I was very happy.

Process was relatively quick. Installation crew did a fabulous job.

The Store refresh looks great!

Great company to work with

Dakota, my sales person, was very helpful throughout the entire process. He kept me updated on everything. I felt reassured that all would be taken care of because of his quick calls on questions I had. Sergey, was the person who installed my floor and he did an amazing job. He was professional and friendly along with working alone from the morning to late in the evening. Truly dedicated to doing a great job and finishing the same day. I am very happy with my floor.

I was very happy with the support I received by Jeremy. He was knowledgeable, answered all my questions, and was not pushy, giving me time to look and think over the options. Would recommend Flooring Expo, ask for Jeremy!

We were very pleased with the salesperson, Terry and impressed with the cleanliness of the store and the prices that were very competitive. Terry was able to answer all of our questions and knew the products and the installation requirements needed. We would highly recommend Terry as a salesperson and the store to all of our friends. Definitely a great shopping experience.

Installation by Alex was perfect. Great attention to detail.

Went around the metro getting ideas of cost for redoing about 2000 sq ft of floor. Stopped into the Flooring Expo Maple Grove location and had a great experience with Jeremy. Definitely learned some things I wasn't thinking of initially, and never felt like a sale was being pushed like other places. Once my ducks are in a row, I'll definitely be heading back to Flooring Expo, as they've earned my business.

Flooring Expo installed carpet and luxury vinyl plank for my rental property remodeling project. They are the best flooring store near me in the Minneapolis market. Their quality, professionality, and service leaves no question why they are a highly rated flooring store.

The team at Flooring Expo was excellent to work with! The process was easy and the installation of our bedroom laminate floors turned out beautiful! Great customer service!

Left voice mail No reply So I can not review

Left voice mail No reply So I can not review

This place has horrible customer service. The two older gentlemen were very unprofessional and unknowledgeable in flooring products. With several other places in town for flooring options I highly do not recommend going here. Not a good start when both are watching movies on their computers and take awhile to greet you.

I'm so grateful for Jim Harris at Maple Grove Flooring Expo! He provided wisdom and excellent customer service and was always available to answer our questions. Flooring Expo's quality is impressive and pricing is affordable. Don't shop at a big box store when you can purchase superior quality at competitive prices with expert assistance at Flooring Expo!

Our sales person, Gerald Lawhon, was great to work with and if I were just rating our experience with him it would be 5 stars. However, Gerald has been basically the only positive light in our carpet experience with Flooring Expo by Carpet King. We got carpet installed with Carpet King about 4 years ago in a bedroom and had a good experience. We wanted to get the same carpet installed in the bedroom/office across the hall this summer and decided the easiest route was to go through Carpet King again. The day our carpet was supposed to installed we were supposed to get a call between 7-9 confirming the installation time. I waited until 10:30 without hearing from them before calling Gerald. After some digging he was able to find out the install team had called in sick. We were rescheduled for the next available day, which was a Monday when the original carpet was to be installed on a Thursday. This was very inconvenient as the room is my husband's office, where he works from home and we had taken the whole room apart for the install, but we made it work for the two business days. When the carpet installers arrived Monday we discovered that the wrong size carpet had been ordered and there wasn't enough carpet to finish the job. Thankfully, there was enough to do the room, but not to finish the closet so more had to be ordered. This whole experience has been far less than ideal. We will see how long the additional carpet takes to come in for the closet and if there are more hiccups to come.

Good service. Sales new product well and offered suggestions. Install was great. Professional and quick.

I had our kitchen floor replace by them. They came out the size everything up did a wonderful job at doing it. I stopped by and have some advice for a hole that happen in our vinyl floor.

We had a great experience with Carpet King. They were very forth coming about the process and the cost. We were also very satisfied with the results. We’d definitely highly recommend them.