Flooring Expo by Carpet King

I love the products I got from Flooring Expo for both the tile and the carpeting. They worked on scheduling for me to make everything was done as timely as possible.

Used them 2 years ago for our upstairs carpet. Recently had them install the same carpet downstairs. I was glad to hear they had the same carpet still in stock at their warehouse. Carpet looks and feels great!

Best selection by far and very helpful. Alex is great!

Very horrible experience. Alex ordered the wrong carpet, then sent an installer to my home who showed up and said they couldn't do the project and left. When the project was rescheduled, the new installers unrolled the carpet and showed me it was the wrong brand, material, and color. This was after they pulled the carpet, leaving tacks exposed. I have three kids. I spoke to the customer service manager, who said there was nothing they could do to offer a refund, partial refund, or make it up to me in any way, other than I needed to wait. I lost two whole days of work because of this. Marty was the only person who was understanding and accommodating. But I was left handcuffed to wait 10+ days for my installation--leaving my basement in a total mess--because the customer service manager (not Marty) told me they do not offer refunds, then told me I needed to talk to him in a different way.

Excellent customer service and support by Alex, very helpful and answered all our questions

Reid and Alex in the showroom were extremely helpful and friendly. The installers were very professional, neat, and did an excellent job. I highly recommend Flooring Expo!!

Great Price, Fast service and a great install crew! Can not recommend them enough - MUCH better, faster and a better Value than the Big Box stores, Thanks!

Great help in choosing carpet. Knowledgeable and patient. Carpet looks Fantastic!

We worked with Alex at the St Louis Park MN store. He steered us in the right direction for our project and budget and helped answer our many questions. He’s the best!! We are very happy with the quality of the product and love our new basement family room space.

We were blown away by the customer service. Alex provided excellent attention to all of the details! We were walked through the entire process with ease. We absolutely LOVE the flooring!

Great help in choosing carpet. Knowledgeable and patient. Carpet looks Fantastic!

The one in St Louis park is a 4+.

We worked with Alex at the St Louis Park MN store. He steered us in the right direction for our project and budget and helped answer our many questions. He’s the best!! We are very happy with the quality of the product and love our new basement family room space.

Alex was a pleasure to work with. Extremely professional every step of the way. Beautiful showroom, great selection. I love the Fabrica wood!

Alex is the most intelligent salesman I have ever met.

We were blown away by the customer service. Alex provided excellent attention to all of the details! We were walked through the entire process with ease. We absolutely LOVE the flooring!

Can't say enough good things about Alex T. He was very professional and explained in detail all concerns I had and had very effective communication. Wonderful service and a wonderful experience. Excited to work with Alex for all future needs.

Great experience. Andrea did an amazing job, helping us select and the managing the project. The installers were top notch.

Great experience. Andrea did an amazing job, helping us select and the managing the project. The installers were top notch.

Andrea was extremely professional and great to work with.

Working with Alex was a breeze. He is very knowledgeable about flooring and helped me to understand what products would work well in my home. I had three carpet companies come to my home for a quote and ultimately picked Carpet King due to the professionalism and knowledge of Alex.

The whole team (Josh, installers, etc) were efficient and professional. They quickly and easily answered all my questions.

I have found Josh to be incredibly talented, efficient, helpful and communicative. Start to finish he is collaborating with my builder, an outside stairway runner company, myself and my designer---truly amazing during these unprecedented times. Thanks Josh @FlooringExpo

Alex and Josh are the best! There customer service was the best i have ever received from any company. i will definitely be going back in the future.

My wife and I went in looking for carpet a while ago and had a friendly experience from the beginning. Josh spent as much time as we needed with him and was flexible with our schedule. He followed-up with us well and wasn't pressuring at all. The install team did an excellent job, quick yet quality work. They were very attentive to cleanliness and made sure everything was satisfactory to us before leaving. We were able to get a great deal on quality carpet and highly recommend Josh and the install team at Carpet King!

Spent a considerable amount of time with Josh discussing what I needed from new flooring that was going to cover most of my house. Josh listened and made sure he understood what I needed before making any suggestions, and I ended up liking his suggestions more than what I originally thought I wanted when I went in. The pricing was great, and he made sure to follow up with me on some questions I had after my initial visit. I'd be happy to work with him again in the future.

I will provide more details later. Would not recommend. Best to go somewhere else and save a lot of stress and aggravation!!

Alex was very helpful. He worked with me on environmental issues and toxic issues. I’m very happy with my choice and have had no allergic reactions whatsoever. I would highly recommend Alex and this company.

Thanks for your professional opinions and quick help in choosing our flooring!!

Great experience!! We had water in our basement unexpectedly and had to get carpet quickly with family coming into town. I called Flooring Expo and Josh was kind, considerate and extremely helpful in figuring out how to get us great carpet in time. He pulled in stock samples ahead of time, and even went the extra miles to get our space measured the next day. The installation was professional and fast and we are so pleased with the results. I am so happy we didn’t go anywhere else. I will recommend this place (and Josh!) to everyone.

The whole team (Josh, installers, etc) were efficient and professional. They quickly and easily answered all my questions.

Josh was great!!! Quick and efficient

Jose' was awesome

I have found Josh to be incredibly talented, efficient, helpful and communicative. Start to finish he is collaborating with my builder, an outside stairway runner company, myself and my designer---truly amazing during these unprecedented times. Thanks Josh @FlooringExpo

Josh was amazing! Great value, great service, perfect install and follow up. Will do business again!

Alex and Josh are the best! There customer service was the best i have ever received from any company. i will definitely be going back in the future.

My wife and I went in looking for carpet a while ago and had a friendly experience from the beginning. Josh spent as much time as we needed with him and was flexible with our schedule. He followed-up with us well and wasn't pressuring at all. The install team did an excellent job, quick yet quality work. They were very attentive to cleanliness and made sure everything was satisfactory to us before leaving. We were able to get a great deal on quality carpet and highly recommend Josh and the install team at Carpet King!

Spent a considerable amount of time with Josh discussing what I needed from new flooring that was going to cover most of my house. Josh listened and made sure he understood what I needed before making any suggestions, and I ended up liking his suggestions more than what I originally thought I wanted when I went in. The pricing was great, and he made sure to follow up with me on some questions I had after my initial visit. I'd be happy to work with him again in the future.

I will provide more details later. Would not recommend. Best to go somewhere else and save a lot of stress and aggravation!!

Very pleased with our experience at the St. Louis Park store and through phone calls/emails with Claire, and with the install that happened just two days ago! They were knowledgeable when we were exploring our options (for a 100+ year old house with imperfect floor levels). We went with a commercial sheet vinyl that is high quality and has really refreshed the space! Install day they worked efficiently. They even made sure to show me behind the oven and fridge how the new floor looked before they moved the appliances back. On this note, one thing to consider - which is just part of the process - is making sure you know how to disconnect your oven and fridge as they have to move those in order to get the flooring beneath. With gas and waterlines, it was a little cumbersome as we’ve never done it before but we figured it out! They followed up promptly after the install to see how it went. There is just some very minor fixing up on the edges to make it lay flat (but that sounds standard for this material) that they’ll come to fix. Overall, very happy with the final product and would recommend!