Flooring Expo by Carpet King

Connor was great to work with, had a great experience.

Connor is the best sales person I’ve ever had for my flooring needs. He’s attentive and courteous.

Connor is great to work with and has great attention to detail!

Jean was very helpful in helping us with our project as well as the installers they were great I would love to recommend and thank the team for everything,

The minute we walked into Flooring Expo by Carpet King through the final carpet installation we had professional service. When we went to the St. Louis Park store, we were greeted by a very friendly salesman. (Alec). He listened to what we wanted and showed us the different carpets. He was very knowledgable about everything. We ordered the carpet and he told us approximately when the carpet would come in. We set up an installation day and time. The installers were very friendly and were there on time. They did an excellent job and cleaned up well. Throughout the whole time Alec kept us up to date on everything. He even called while the installers were there to see if we were happy with what they were doing. I would recommend Flooring Expo by Carpet King to everybody. I know we’ll be back to have a new kitchen floor installed. Thank You Carpet King. Kris Canaday

Connor has excellent listening skills. He is Extreamly honest and Knowledgiable regarding carpets and tiles. Additionally he is approachable and patient. Entire staff works together to best serve my needs! Jacqueline

Connor has excellent listening skills. He is Extreamly honest and Knowledgiable regarding carpets and tiles. Additionally he is approachable and patient. Entire staff works together to best serve my needs! Jacqueline

I would like to share what an amazing experience I had with Flooring Expo by Carpet King in St. Louis Park, MN. My sales representative was Alec Eardley and he is excellent. I called and made an appointment with him, when I arrived, he was prepared and walked me through all of the hardwood flooring options that met my specifications. He was extremely knowledgeable and detailed in his explanation of the products. And he was also candid about the pros and cons of the each product. With his help, I made an excellent decision on my hardwood floors. After the purchase, and prior to the installation, he communicated regularly and with substance. He returned phone calls within an hour. The crew that installed the hardwood floors was also absolutely excellent. They were timely, communicative and had crazy incredible carpentry skills. They worked on a Saturday accommodate me. It was a 4 day job, and they were fantastic. The end product is stunning and it was priced very competitively. The individual that lead the work crew was very skilled and took great pride in his work. His name is Vitalli Pavlo. I did a lot of research before going with Alec and Vitalli. They are the absolute best. This is the first time I have ever written a review; this experience exceeded every expectation and i felt compelled to share my insights. I get compliments every time someone sees my hardwood floors. You will not go wrong with ALEC, Vitalli Pavlo and The Flooring Expo.

Very friendly and knowledgeable staff!! Will go back again

Don't do it! Read the reviews here. Bad service all around.

Bad Experience!

My original flooring that was installed was determined to be warped. After posting a google review with the picture below, I was contacted by Giuliano who called me immediately and got the ball rolling on getting my flooring replaced. I really appreciate that they are standing behind their product and are working to make this right. I will post an updated flooring pic as soon as new flooring is installed. Thank you, Giuliano!

Worse experience ever. If I could give no stars, I would. The flooring was warped when it was installed. They hired a flooring inspector who said that we received bad flooring…not their fault but what transpired after that totally was. Since the inspection months ago, I have been getting the run around from every person at flooring expo I contacted saying they are waiting for their people to finish the testing on the flooring. In the mean time I am stubbing my toe on the pieces of flooring that are so warped they are curling up. Do not go with this company. Besides that we’re not cheap either. AVOID THIS COMPANY AT ALL COST!

Disappointed. Had 3 bedrooms installed with new carpet- happy with quality of carpet and installers were great! However sales person who helped us - I wouldn’t recommend. Make sure to go not on a holiday weekend where the A team must have time off.

Can’t say enough about the quality of product and importantly installation. FE’s installers had a tough task on a 4-day project and they didn’t cut any corners. Workmanship was top notch, particularly in some areas that could easily have been rushed but they took the time to get it right. Further, we had one minor issue that was quickly addressed by the company beyond our satisfaction. It’s rare to see consistency in customer service, from sales to installation like this. Would highly recommend FE in SLP. We look forward to working with them again.

Very quick service and pleasant installers.

Juan did an excellent job installing my carpet !!! I love the carpet and I can’t say enough good about Carpet King, ESPECIALLY Juan !!! Thank you so much

Alex and the Flooring Expo team were great to work with from start to finish. They let me take home samples for a few days, matched a better price online, held product in their warehouse for me for a few months while other work was done ahead of the flooring, delivered right away when I needed the flooring at my house, and quickly resolved a manufacturing defect issue at no charge. Can’t recommend them enough.

I love the products I got from Flooring Expo for both the tile and the carpeting. They worked on scheduling for me to make everything was done as timely as possible.

I wish to highly recommend the goods and services offered by Flooring Expo! Connor at the front desk knows his product and expertly responded to my carpet choosing process, making the experience fun and informative. Product came in quickly, and install day was scheduled easily; installers Harrison and Oscar were amazing! Professional, respectful, and focused on the job at hand. They did a very efficient job moving furniture, removing old carpet, laying new, and replacing furniture. I really can’t say enough positive things about my experience with Flooring Expo. Plus I love my new carpet.

Used them 2 years ago for our upstairs carpet. Recently had them install the same carpet downstairs. I was glad to hear they had the same carpet still in stock at their warehouse. Carpet looks and feels great!

Best selection by far and very helpful. Alex is great!

Very horrible experience. Alex ordered the wrong carpet, then sent an installer to my home who showed up and said they couldn't do the project and left. When the project was rescheduled, the new installers unrolled the carpet and showed me it was the wrong brand, material, and color. This was after they pulled the carpet, leaving tacks exposed. I have three kids. I spoke to the customer service manager, who said there was nothing they could do to offer a refund, partial refund, or make it up to me in any way, other than I needed to wait. I lost two whole days of work because of this. Marty was the only person who was understanding and accommodating. But I was left handcuffed to wait 10+ days for my installation--leaving my basement in a total mess--because the customer service manager (not Marty) told me they do not offer refunds, then told me I needed to talk to him in a different way.

Excellent customer service and support by Alex, very helpful and answered all our questions

Reid and Alex in the showroom were extremely helpful and friendly. The installers were very professional, neat, and did an excellent job. I highly recommend Flooring Expo!!

Great Price, Fast service and a great install crew! Can not recommend them enough - MUCH better, faster and a better Value than the Big Box stores, Thanks!

Great help in choosing carpet. Knowledgeable and patient. Carpet looks Fantastic!

We worked with Alex at the St Louis Park MN store. He steered us in the right direction for our project and budget and helped answer our many questions. He’s the best!! We are very happy with the quality of the product and love our new basement family room space.

We were blown away by the customer service. Alex provided excellent attention to all of the details! We were walked through the entire process with ease. We absolutely LOVE the flooring!

Great help in choosing carpet. Knowledgeable and patient. Carpet looks Fantastic!

The one in St Louis park is a 4+.

We worked with Alex at the St Louis Park MN store. He steered us in the right direction for our project and budget and helped answer our many questions. He’s the best!! We are very happy with the quality of the product and love our new basement family room space.

Alex was a pleasure to work with. Extremely professional every step of the way. Beautiful showroom, great selection. I love the Fabrica wood!

Alex is the most intelligent salesman I have ever met.

We were blown away by the customer service. Alex provided excellent attention to all of the details! We were walked through the entire process with ease. We absolutely LOVE the flooring!

Can't say enough good things about Alex T. He was very professional and explained in detail all concerns I had and had very effective communication. Wonderful service and a wonderful experience. Excited to work with Alex for all future needs.

Great experience. Andrea did an amazing job, helping us select and the managing the project. The installers were top notch.

Great experience. Andrea did an amazing job, helping us select and the managing the project. The installers were top notch.

Andrea was extremely professional and great to work with.