Flooring Expo by Carpet King

This store advertises deals on in stock products, the problem is they have nothing instock. We ordered backsplash tile and they were ordering from a third party as a special order we were required to pay for the productSo they could order it. It took over three weeks for the tile to arrive. In the interim Marty called for more money as the order could only be filled in even pallet layers. Another trip and more cash. When Marty called to say the tile had arrived, we made the trip to find Marty had ordered 12 /12 floor tiles. And when he asked for more money, we had had enough. We insisted he fill the order. And two weeks later the tile arrived. If you need tile or flooring stay away from Carpet King.

They have been a family owned business for decades. Always have the best price and great customer service. Our family is a long time repeat customer.

Excellent service from Marty at Carpet King. She was on top of our order and the installation was flawless. She worked with us even though we had a tight schedule, we wanted to install the day after we closed on our house. She got it done and I'm so grateful!! I love my new carpets!!

The 4 installers who came to put in our new basement floor trashed our house!!! A horrible experience all around - came home to a thick layer of white cement dust on BOTH floors of our house. Nothing was hung so that the main floor would stay clean. We found our laundry room, which was stuffed with furniture that we moved to have our floors done, with standing water and cement chunks on the floor and our walls and belongings sprayed with water as well. We found our personal bath towels on the floor stuck in the cement. Our driveway and patio were also covered in cement residue and large chunks of a broken pot.The installers left behind their garbage and to top it all off, our new Coretech floor is wavy and not level!When I called to complain, I was told that a customer service specialist would be calling me back to take care of this "issue". That was Friday morning at 10:00AM. It is now Tuesday, long after close - still waiting.Horribly disappointed from every aspect!!!

Marty is wonderful! Low pressure saleswoman took the time to show me several styles and explain the different options. Great service after the carpet was installed as she had the installers come back to my home as needed to make a small correction.

They have been a family owned business for decades. Always have the best price and great customer service. Our family is a long time repeat customer.

The 4 installers who came to put in our new basement floor trashed our house!!! A horrible experience all around - came home to a thick layer of white cement dust on BOTH floors of our house. Nothing was hung so that the main floor would stay clean. We found our laundry room, which was stuffed with furniture that we moved to have our floors done, with standing water and cement chunks on the floor and our walls and belongings sprayed with water as well. We found our personal bath towels on the floor stuck in the cement. Our driveway and patio were also covered in cement residue and large chunks of a broken pot. The installers left behind their garbage and to top it all off, our new Coretech floor is wavy and not level! When I called to complain, I was told that a customer service specialist would be calling me back to take care of this "issue". That was Friday morning at 10:00AM. It is now Tuesday, long after close - still waiting. Horribly disappointed from every aspect!!!

Excellent service from Marty at Carpet King. She was on top of our order and the installation was flawless. She worked with us even though we had a tight schedule, we wanted to install the day after we closed on our house. She got it done and I'm so grateful!! I love my new carpets!!

The 4 installers who came to put in our new basement floor trashed our house!!! A horrible experience all around - came home to a thick layer of white cement dust on BOTH floors of our house. Nothing was hung so that the main floor would stay clean. We found our laundry room, which was stuffed with furniture that we moved to have our floors done, with standing water and cement chunks on the floor and our walls and belongings sprayed with water as well.We found our personal bath towels on the floor stuck in the cement. Our driveway and patio were also covered in cement residue and large chunks of a broken pot.The installers left behind their garbage and to top it all off, our new Coretech floor is wavy and not level!When I called to complain, I was told that a customer service specialist would be calling me back to take care of this "issue". That was Friday morning at 10:00AM. It is now Tuesday, long after close - still waiting.Horribly disappointed from every aspect!!!

Best all around carpet store that we found. Prices were better than anywhere else and they didn't follow us around the store trying to sell us things like some places did. They were knowledgable about the carpet and even gave us a great discount on the one we chose. Our carpet came in very quickly however we had to keep changing the date of installation as our remodeling project wasn't complete when we originally thought it would be. They were very nice about rescheduling this for us several times.

Best all around carpet store that we found. Prices were better than anywhere else and they didn't follow us around the store trying to sell us things like some places did. They were knowledgable about the carpet and even gave us a great discount on the one we chose. Our carpet came in very quickly however we had to keep changing the date of installation as our remodeling project wasn't complete when we originally thought it would be. They were very nice about rescheduling this for us several times.