Flooring Expo by Carpet King

Recently I had contact with Dashaun Smith at Burnsville Flooring Expo. He is the Manager at this establishment in Burnsville, MN as well as the Apple Valley, MN store. Mr. Smith is a good listener and told me that they would be able and willing to re-stretch the carpeting in our family room as well as a hallway. In two days, my wife and I received an email quote from Dashaun Smith. We felt with the reasonable price and assurance the work would be completed in a timely fashion; that Flooring Expo Burnsville should schedule our work to be done. We were promptly given a date only six days from the date the original contact was made! WOW! They were quick to get to this project. Three workman showed up to our unit and completed the work in approximately 3 hours. They re-stretched the carpet and removed 1 and 1/2 inches of carpet. (Yes, we had quite the ripple from north to south across our family room!) The crew did a nice job of cleaning and vacuuming upon completion (including hauling away the trimmed pieces of carpeting.Highly recommended Dashaun Smith and Flooring Expo of Burnsville. They truly are a recommended vender at the Gramercy Club Cooperative Apartments in Burnsville, MN. This is well deserved!Randall A. Heeringa

Excellent experience from choosing my carpet choice to the very efficient installation! I would definitely recommend Flooring Expo to anyone.

Sales team was very helpful. Carpet was installed nicely as scheduled - thanks!

Absolutely incredible installation team and sales team. Highly recommend to anyone asking. Thank you so much for the support for this project. Turned out beautifully!

Installers, Wilson & Walter, did a great job, no issues. Carpet looks great!! Lisa at the Burnsville store was easy to work with. Really, couldn't be more pleased.

Super fast!

Friendly service from the front to back, informative, very quick with onsite quote and scheduling and completing the install. Couldn'd be happier.

Good service and quality products!

After a leak on washer following floor installation, they came, put in new hoses Great service.

The gentleman at the store really helped me on picking My hardwood. Alex, the installer did a phenomenal job already booked my next room. They very easy to work with an accommodating planning to do my entire house with these guys

Great installation. Very professional and clean.

Salesmen were great and the installers did a great job!

We had a great experience. The quoting process was quick, professional, painless. The carpet options were great - they had exactly what we wanted. Install was smooth and professional - great team! All in, definitely would use them again.

Scott Klinepier and his crew at flooring expo were great from start to finish. Everything went as Quoted. Scott was very knowledgeable on the products we selected. No surprises. The crew was very professional, polite and courteous. Done in one day, Carpet was removed and disposed of, Little to no clean up. I was very impressed. I will recommend Flooring Expo to all my friends and Family.

Worked with Lisa on getting carpeting in three rooms and lvp in our kitchen. Great selection of products and the work was completed as soon as the product was in.

Very happy with carpeting replacement in three rooms and new lvp in kitchen. Tons of product samples in store and work was done as soon as product was received. Worked with Lisa, who helped narrow down the options based on budget and performance desires.

Do not purchase carpet from this place! They install defective merchandise and don't stand behind the product. They are crooks! Do yourself a favor and go somewhere reputable. Bait and switch!! Horrible customer service! Don't believe the 5 star reviews. Spent over $20,000, now service manager won't honor the price that was posted on the product we chose. I have been dealing with this for over 2 years, hoping for a resolution.

Happy with our new carpet from point of sale through installation and cleanup. It rained hard the day of install and the crew drove up as close to the garage as possible to avoid getting the carpet wet. They were respectful and made sure we checked the color for accuracy.

Flooring Expo by Carpet King Was so helpful with helping me find a flooring that goes with our current trim. We went with Manila Oak by a Cortec and the flooring is absolutely perfect ! It’s waterproof and scratch proof and very durable and comfortable to walk on. They were able to install within 2 weeks of purchase and the installers only took 1 day! Very fast hard workers and they did an amazing job. Very happy with everything! Scott was so helpful from everything! He helped me find the floor and was also so supportive and helpful throughout the whole project. -Jamie H

The Flooring Expo team in Burnsville was huge help to us in planning and installation of our new floor. We worked with them to review many samples to match our existing decor. When we found a brand that matched but wasn't offered through their showroom, they special ordered the flooring at a very competitive price. They worked with us on a number of scheduling issues and changes to the plan as we went along. They were a pleasure to work with the entire time and we would highly recommend them.

I am so very pleased with the flooring and installation through Flooring Expo/Carpet King in Burnsville! Scott and Lisa were so accommodating and helpful. The installers showed up on time and worked so very hard. They did a beautiful job! I will definitely be going back there when I purchase new carpet for my upstairs floor! Thanks again guys for the great experience!!

worked very quickly

Been to this location numerous times! Great product and great service! Selection and prices are right on par, usually better! You'll be in good hands.

I had a great experience with Flooring Expo in Burnsville. Scott Klinepier gave us great service, great pricing and prompt installation. Couldn't have asked for more.

I am very impressed and happy with the carpet that I ordered from Scott Klinepier at Burnsville Flooring Expo! He was excellent to help me and knowledgeable with my decisions and I would highly recommend him to anyone interested in getting a new carpet, etc. We are very happy with the carpet he helped us choose! Thanks, Scott!

Mark Joyce is the best guy I've had the privilege of working with for any home remodeling project I've ever done. He knows the right cadence to be contacting you through the process, he listens and knows what you want and how to help! Most importantly, Mark cares! I'd use these guys every time and I will moving forward. I also loved the installers, Gerhard and Vadim were true professionals and stood by their work! Incredible experience all around!

Carpet installed as promised for fair price.

Good pricing, courteous installers

They team did an awesome job on my new carpet. Will definitely recommend them in the future.

It took some time for me in making my selections, but Scott is a very helpful, patient and a kind sales rep to work with. Install process was seamless and very happy with Shaw carpet as of now! Pricing was advantageous. Be sure to check proposed seams and amount of waste so not paying for unnecessary excess. Based on my experience, I would order with Scott at Flooring Expo again.

They did a great job from the sale to the installation!

Great to deal with quick turn around and everything was done amazing thank you to Scott who helped me through the process

It took some time for me in making my selections, but Scott is a very helpful, patient and a kind sales rep to work with. Install process was seamless and very happy with Shaw carpet as of now! Pricing was advantageous. Be sure to check proposed seams and amount of waste so not paying for unnecessary excess. Based on my experience, I would order with Scott at Flooring Expo again.

I had a fantastic experience working with Scott! He helped track down samples of the carpets I was needing and was extremely responsive with follow ups. Thank you!

Alex did a superior job installing the flooring in the den and we greatly appreciated. Scott and Tony's assistance delivering and helping lay the carpet in the family room top notch job guys. Happy holidays to all! Chuck and Diane Pickett

Mark and Scott were amazing and helped us find the boxes of 15 year old Flooring that we needed for a repair!! Highly recommended!!

Scott helped us at the Burnsville store. Everything was on time and any issues we had (very minor) were fixed quickly. He worked with us to ensure our entire home was done right. This was for a brand new custom built home. Amazing job! Would highly recommend to anyone for any project big or small. Thank you!

In store experience was good. Install was sloppy. Holding on sharing details until I have time to speak with the store.

All went well - we had LVP installed in a basement room. Wadim and Gerhardt were the installers, and they did a great job. 11/3/23

I had my house re-carpeted by flooring expo in Burnsville last month and I cannot recommend them enough. Scott was very communicative and helpful, and all around a pleasure to work with. They went above and beyond as far as being accommodating and the crews who did the split install were great. I had initially looked at Home Depot but I so glad I went with this company instead.

As a two time customer I can say the customer service here has never disappointed me and we will continue to come back for carpet anytime we want great service

Scott at Flooring Expo in Burnsville MN did a great job in showing me carpet choices, ordering the one we chose, and scheduling the install. All done on time with no delays. Terrific job.

Experienced more ease in buying experience at this place. Will come back and review the post again after installation is complete.

The best place to go if you want honest trustworthy people to work with. Made buying flooring so stress free. Would highly recommend.