Reviews

My husband and I had a great time shopping for carpet for our steps at Carpet King in Coon Rapids! Sheila helped us out. She was extremely knowledgeable about all types of flooring and was able to help us pick out a high quality wool carpet. We were going to have a friend install it, but the price for Carpet King to install couldn’t be beat so we went with Carpet King for everything. Sheila was amazing in trying to save us money and steer us in the right direction from start to finish! The installer was great and did an awesome job in such a professional manner. We even got a call the next day from Sheila making sure we were happy with everything! Top notch customer service, good quality products at an affordable price is what you’ll find when you shop at Carpet King for your flooring needs!
09/04/2019
I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!
Great color choices, delivery on time, and good service .
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
08/18/2019
08/18/2019
They were prompt and responsive to our request for quick service.
08/17/2019
Sheila the saleswoman is very good. Otherwise it’s ok
08/13/2019
08/04/2019
They were on time.. moved furniture and moved it back. Took old carpeting and cleaned up nice. Nice Group of installers.
08/04/2019
Very friendly and helpful in our selections of carpet
08/04/2019
They got me additional trim quickly. Good company.
08/04/2019
Failed to notice my order was never placed until I called the day after my installation was to occur.
07/26/2019
The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.
07/26/2019
they were extremely helpful and always answered our questions with expertise.
Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!
I would recommend everything! From start to finish everything was great!
07/19/2019
The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.
07/19/2019
like how they cleaned up their mess.
07/09/2019
07/06/2019
Easy to work with and really good installation
07/05/2019
My experience was great from order to install. Sheila was very friendly and knowledgeable in helping me choose the best carpet for my family's needs. The installers were friendly, polite and professional. I love my new carpet and will be back for my future flooring projects.
07/04/2019
Yes they did a wonderful job installing my carpet.
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/02/2019
Great service choosing carpet and laying it in my lower level.
05/20/2019
05/20/2019
Jessica was a great help when finding carpet and very patient, as it took us many months before buying, waiting for the perfect sale. She called periodically letting us know of the sales they had going on. She even remembered us and the carpet we were looking at after not seeing us for 4 months. After we purchased the carpet she went out of her way to call and give me a rebate they had going on. Excellent customer service!! And I love our new carpet. I will definitely be going back!
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
04/27/2019
Jessica was awesome. She beat our quote from Home Depot and sold us a better carpet and pad. The installers were efficient - we couldn’t be happier!
04/27/2019
Great deals, staff are great to work with, and the installer guy was terrific! I would definitely use these guys again!
Sheila was wonderful to work with. She was very patient, and helpful. I had a very good experience with Carpet King, and would recommend buying carpet there. I liked the option to finance too! The carpet installer, Jose was outstanding! thank you for everything.
04/27/2019
We bought our carpet 6 months ago. Jessica gave me recommendations based on the color I was looking for and she was very personable. Amazing customer service!!I highly recommend her and Carpet King!! A+
04/27/2019
Friendly service and great selection. Thank you Sheila!
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
03/27/2019
Outstanding service. Jessica was excellent. I needed a couple of additional floor pieces from a discontinued style and Jessica went out of her way to connect me with a customer that had just bought the remaining pieces to see if they had left overs. They did. Thanks again. I will return as a customer to Carpet King in Coon Rapids.
03/27/2019
03/08/2019
Jessica was great to work with! She's very knowledgeable, patient, and helpful. She made the whole process easy. I recommend her to anyone needing help selecting flooring.
Our service here was great! We walked in on a random Monday night and Jessica provided us with an amazing experience! She found us a carpet within our budget and we got it ordered and installed very fast, and she followed up with us to keep us informed every step of the way. I would definitely recommend going through Jessica and carpet king for your future carpet and flooring needs!