Flooring Expo by Carpet King

Connor was great to work with, had a great experience.

Connor is the best sales person I’ve ever had for my flooring needs. He’s attentive and courteous.

Connor is great to work with and has great attention to detail!

Jean was very helpful in helping us with our project as well as the installers they were great I would love to recommend and thank the team for everything,

I have had very good luck with this company. This time installers missed the mark. Just had the basement remodeled. To much talking on the phone instead of paying attention to the job. Chunk of wood knocked out of the new baseboard, glue on the walls, and on the the new vanity top. New door was pushed so hard when installing carpet that the door would not shut. They left their vacuum at another job so I needed to supply. Good company, bad installer!

The minute we walked into Flooring Expo by Carpet King through the final carpet installation we had professional service. When we went to the St. Louis Park store, we were greeted by a very friendly salesman. (Alec). He listened to what we wanted and showed us the different carpets. He was very knowledgable about everything. We ordered the carpet and he told us approximately when the carpet would come in. We set up an installation day and time. The installers were very friendly and were there on time. They did an excellent job and cleaned up well. Throughout the whole time Alec kept us up to date on everything. He even called while the installers were there to see if we were happy with what they were doing. I would recommend Flooring Expo by Carpet King to everybody. I know we’ll be back to have a new kitchen floor installed. Thank You Carpet King. Kris Canaday

Connor has excellent listening skills. He is Extreamly honest and Knowledgiable regarding carpets and tiles. Additionally he is approachable and patient. Entire staff works together to best serve my needs! Jacqueline

I would like to share what an amazing experience I had with Flooring Expo by Carpet King in St. Louis Park, MN. My sales representative was Alec Eardley and he is excellent. I called and made an appointment with him, when I arrived, he was prepared and walked me through all of the hardwood flooring options that met my specifications. He was extremely knowledgeable and detailed in his explanation of the products. And he was also candid about the pros and cons of the each product. With his help, I made an excellent decision on my hardwood floors. After the purchase, and prior to the installation, he communicated regularly and with substance. He returned phone calls within an hour. The crew that installed the hardwood floors was also absolutely excellent. They were timely, communicative and had crazy incredible carpentry skills. They worked on a Saturday accommodate me. It was a 4 day job, and they were fantastic. The end product is stunning and it was priced very competitively. The individual that lead the work crew was very skilled and took great pride in his work. His name is Vitalli Pavlo. I did a lot of research before going with Alec and Vitalli. They are the absolute best. This is the first time I have ever written a review; this experience exceeded every expectation and i felt compelled to share my insights. I get compliments every time someone sees my hardwood floors. You will not go wrong with ALEC, Vitalli Pavlo and The Flooring Expo.

Mitchell’s wide range of knowledge made the entire process a complete cakewalk. I enjoyed working with him on this project and look forward to working with him on many projects to come. As a note- I drive past two other Flooring Expo locations just to work with him directly.

Great customer service, very knowledgeable and great communication.

Very friendly and knowledgeable staff!! Will go back again

My original flooring that was installed was determined to be warped. After posting a google review with the picture below, I was contacted by Giuliano who called me immediately and got the ball rolling on getting my flooring replaced. I really appreciate that they are standing behind their product and are working to make this right. I will post an updated flooring pic as soon as new flooring is installed. Thank you, Giuliano!

I would like to give a big shout of Thank you to Marti Runeborg at Flooring Expo for helping resolved our flooring issue; without her intervention we will waiting for a while. We purchased our laminate floor in March 2021and noticed in June 2022 some of the flooring plank was loose and we called Flooring Expo. They sent out an inspector and they concluded that the flooring needs to be replaced. We were working with the installation manager, but he was not feeling well for more than a week. But Marti stepped in to help us order our flooring and schedule installation as well. Without Marti intervention in a timely manner, we wouldn’t have a floor. She kept us informed every step of the way. Flooring Expo clearly demonstrated that they stand behind the work and warranties. Not many businesses do that these days. I recommend you go with real professionals Flooring Expo by Carpet King.

The installers were very polite and professional. Will definitely purchase carpet and flooring from Floor Expo in the future.

Disappointed. Had 3 bedrooms installed with new carpet- happy with quality of carpet and installers were great! However sales person who helped us - I wouldn’t recommend. Make sure to go not on a holiday weekend where the A team must have time off.

We shopped four places for stairway carpet. We found the carpet we wanted at two of these. Flooring Expo price was significantly less than the other store. The installation went well and we are very happy with the pricing and the installation. This is the second project we have done with Flooring Expo (the first being a luxury vinyl installation). We worked with Michael on both projects and were very satisfied with the results.

Installers were the best !!!

Helped guide me to the right carpet for my needs. Supportive and not pushy. Followed up appropriately. Retiring customer for a reason!

Can’t say enough about the quality of product and importantly installation. FE’s installers had a tough task on a 4-day project and they didn’t cut any corners. Workmanship was top notch, particularly in some areas that could easily have been rushed but they took the time to get it right. Further, we had one minor issue that was quickly addressed by the company beyond our satisfaction. It’s rare to see consistency in customer service, from sales to installation like this. Would highly recommend FE in SLP. We look forward to working with them again.

Very quick service and pleasant installers.

Juan did an excellent job installing my carpet !!! I love the carpet and I can’t say enough good about Carpet King, ESPECIALLY Juan !!! Thank you so much

Alex and the Flooring Expo team were great to work with from start to finish. They let me take home samples for a few days, matched a better price online, held product in their warehouse for me for a few months while other work was done ahead of the flooring, delivered right away when I needed the flooring at my house, and quickly resolved a manufacturing defect issue at no charge. Can’t recommend them enough.

Our carpet installation process went very smoothly, from ordering to measuring to installation. Service was friendly and helpful. We have used their services several times over the years and keep returning whenever we need carpet replaced.

I wish to highly recommend the goods and services offered by Flooring Expo! Connor at the front desk knows his product and expertly responded to my carpet choosing process, making the experience fun and informative. Product came in quickly, and install day was scheduled easily; installers Harrison and Oscar were amazing! Professional, respectful, and focused on the job at hand. They did a very efficient job moving furniture, removing old carpet, laying new, and replacing furniture. I really can’t say enough positive things about my experience with Flooring Expo. Plus I love my new carpet.

Used them 2 years ago for our upstairs carpet. Recently had them install the same carpet downstairs. I was glad to hear they had the same carpet still in stock at their warehouse. Carpet looks and feels great!

Very helpful, and followed through on everything. Install was great!

Working with Erin is always a pleasure. Great experience!

Best selection by far and very helpful. Alex is great!

Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!

Very horrible experience. Alex ordered the wrong carpet, then sent an installer to my home who showed up and said they couldn't do the project and left. When the project was rescheduled, the new installers unrolled the carpet and showed me it was the wrong brand, material, and color. This was after they pulled the carpet, leaving tacks exposed. I have three kids. I spoke to the customer service manager, who said there was nothing they could do to offer a refund, partial refund, or make it up to me in any way, other than I needed to wait. I lost two whole days of work because of this. Marty was the only person who was understanding and accommodating. But I was left handcuffed to wait 10+ days for my installation--leaving my basement in a total mess--because the customer service manager (not Marty) told me they do not offer refunds, then told me I needed to talk to him in a different way.

Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!

They get the job done fast. Are they the cheapest, not even close. But then you don’t have to mess around with contractors and installers. They’re a one stop shop. So there’s a trade off but the work is good and fast.

Very excited that Erin VanMeter is bringing her creative talents to Flooring Expo by Carpet King in Minnetonka. Her professionalism, attention to detail and authentic personality are top-notch and I highly recommend her for any of your custom build flooring needs. Plus she makes everything fun along the way.

Reid and Alex in the showroom were extremely helpful and friendly. The installers were very professional, neat, and did an excellent job. I highly recommend Flooring Expo!!

Great Price, Fast service and a great install crew! Can not recommend them enough - MUCH better, faster and a better Value than the Big Box stores, Thanks!

Great suggestions, lots of help and excellent install.

Connor provided me an excellent experience purchasing carpet. He was so personable, communicative, and fought for me to get the best price. Thanks, Connor! Awesome experience thus far.

Amazing job and showed up on time!