Flooring Expo by Carpet King

Juan did an excellent job installing my carpet !!! I love the carpet and I can’t say enough good about Carpet King, ESPECIALLY Juan !!!Thank you so much

I wish to highly recommend the goods and services offered by Flooring Expo! Connor at the front desk knows his product and expertly responded to my carpet choosing process, making the experience fun and informative. Product came in quickly, and install day was scheduled easily; installers Harrison and Oscar were amazing! Professional, respectful, and focused on the job at hand. They did a very efficient job moving furniture, removing old carpet, laying new, and replacing furniture.I really can’t say enough positive things about my experience with Flooring Expo. Plus I love my new carpet.

I wish to highly recommend the goods and services offered by Flooring Expo! Connor at the front desk knows his product and expertly responded to my carpet choosing process, making the experience fun and informative. Product came in quickly, and install day was scheduled easily; installers Harrison and Oscar were amazing! Professional, respectful, and focused on the job at hand. They did a very efficient job moving furniture, removing old carpet, laying new, and replacing furniture. I really can’t say enough positive things about my experience with Flooring Expo. Plus I love my new carpet.

Used them 2 years ago for our upstairs carpet. Recently had them install the same carpet downstairs. I was glad to hear they had the same carpet still in stock at their warehouse. Carpet looks and feels great!

Very helpful, and followed through on everything. Install was great!

Working with Erin is always a pleasure. Great experience!

Best selection by far and very helpful. Alex is great!

Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!

Very horrible experience. Alex ordered the wrong carpet, then sent an installer to my home who showed up and said they couldn't do the project and left. When the project was rescheduled, the new installers unrolled the carpet and showed me it was the wrong brand, material, and color. This was after they pulled the carpet, leaving tacks exposed. I have three kids. I spoke to the customer service manager, who said there was nothing they could do to offer a refund, partial refund, or make it up to me in any way, other than I needed to wait. I lost two whole days of work because of this. Marty was the only person who was understanding and accommodating. But I was left handcuffed to wait 10+ days for my installation--leaving my basement in a total mess--because the customer service manager (not Marty) told me they do not offer refunds, then told me I needed to talk to him in a different way.

Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!

They get the job done fast. Are they the cheapest, not even close. But then you don’t have to mess around with contractors and installers. They’re a one stop shop. So there’s a trade off but the work is good and fast.

Very excited that Erin VanMeter is bringing her creative talents to Flooring Expo by Carpet King in Minnetonka. Her professionalism, attention to detail and authentic personality are top-notch and I highly recommend her for any of your custom build flooring needs. Plus she makes everything fun along the way.

Reid and Alex in the showroom were extremely helpful and friendly. The installers were very professional, neat, and did an excellent job. I highly recommend Flooring Expo!!

Great Price, Fast service and a great install crew! Can not recommend them enough - MUCH better, faster and a better Value than the Big Box stores, Thanks!

Great suggestions, lots of help and excellent install.

Connor provided me an excellent experience purchasing carpet. He was so personable, communicative, and fought for me to get the best price. Thanks, Connor! Awesome experience thus far.

Amazing job and showed up on time!

Great help in choosing carpet. Knowledgeable and patient. Carpet looks Fantastic!

Great suggestions, lots of help and excellent install.

We worked with Alex at the St Louis Park MN store. He steered us in the right direction for our project and budget and helped answer our many questions. He’s the best!! We are very happy with the quality of the product and love our new basement family room space.

Alex was a pleasure to work with. Extremely professional every step of the way. Beautiful showroom, great selection. I love the Fabrica wood!

Alex is the most intelligent salesman I have ever met.

We were blown away by the customer service. Alex provided excellent attention to all of the details! We were walked through the entire process with ease. We absolutely LOVE the flooring!

We were blown away by the customer service. Alex provided excellent attention to all of the details! We were walked through the entire process with ease.We absolutely LOVE the flooring!

Can't say enough good things about Alex T. He was very professional and explained in detail all concerns I had and had very effective communication. Wonderful service and a wonderful experience. Excited to work with Alex for all future needs.

Thank you, Alec Eardley, for amazing service and helping us find and install excellent carpet.

Alec was incredibly helpful with scheduling and getting our carpet ordered and installed quickly. We will definitely contact him again for our future projects and refer him to friends. Thanks again for a great experience!

Attention to detail and efficient. Everything from installation to cleanup was perfectly executed.

Great experience. Andrea did an amazing job, helping us select and the managing the project. The installers were top notch.

Andrea was extremely professional and great to work with.

Love my new laundry room floor! Everything happened as promised from selection, ordering and installation. Highly recommend!

Very helpful with our custom sized rugs. Good prices too!

Very helpful with our custom sized rugs. Good prices too!

Great install, worked hard the whole time!! Very professional!

Service was great. Alec was very welcoming and easy to work with. He provided me with samples that aligned with my budget and walked me through the entire process. Would definently recommend to any one with flooring needs.

Alec was so great so professional and helped me through the whole process! Thank you Alec for all your help, love my floors!

Thank you for the care you took in installing new vinyl flooring in my laundry room. First, Michael and Connor in the Flooring Expo store Minnetonka explained the type of flooring needed in a laundry room with a floor drain. They also explained the installer would remove the washer & dryer as well as the quarter round trim against the baseboard. Because the project included a new furnace and water heater involving multiple trips by three companies, I needed assurance Flooring Expo would be reliable. Eric was the Installer and he does exceptional work. I am quite particular and Eric's work is great. He and I went over specifics before he began working and I felt so wonderful and trusting of him on the job. He is a true craftsman. Love the new flooring! The project was completed on schedule and I strongly recommend Flooring Expo.

Excellent consultation and recommendations. Product arrived as promised and looks fantastic.

The Minnetonka store exceeded my expectations. Thanks to Mike G. for helping me choose the right kitchen floor, Marty in Customer Service for answering my questions, and Nafis for the beautiful install. I love my new floor and will definitely go there again.

Carla, Mike, Heather and the friendly staff also at the St. Louis Park store were helpful to us in finding ZERO VOC (I believe it is Mohawk air.o New Beginning I) carpet that would work in our living room without adhesive. We had a couple issues we noticed after the installers left: apparently a quarter size bit of glue or adhesive had gotten into the fibers in the middle of a roll (?) and hardened before they delivered/installed it, and there were gaps in the corners of the step showing the attached underpad. But Giuliano and Carla worked with me and the installer came back and re-worked the step corners tightly and to our satisfaction. He was also able to carefully clip the hard gluey fibers out of the carpet without it showing or affecting the warranty. He was unable to repair a chip and scratches in the wood trim that happened during their removal of our old carpet, but between that issue and a mistake on a charge for moving furniture that we actually moved out of the room ourselves pre-installation, Flooring Expo compensated us financially on our final bill. We still feel like you can see the seam slightly between the two installed sections of carpet, but overall we're satisfied with the project. I found the staff pleasant, courteous, professional and willing to make things right. Carla, particularly, called frequently and kept us up to date at every stage of the process. I think I would recommend them to a friend and I'd consider using them again.

Service was great. Alec was very welcoming and easy to work with. He provided me with samples that aligned with my budget and walked me through the entire process. Would definently recommend to any one with flooring needs.

Alec was so great so professional and helped me through the whole process! Thank you Alec for all your help, love my floors!