Flooring Expo by Carpet King

14 reviews
93 reviews
97 reviews
13512 Wayzata Blvd., Minnetonka, 55305, United States

Reviews

Jerry Fudenberg
03/18/2025
Totally professional, personal and prompt. Installation was excellent and also totally professional!! I highly recommend them!!!
Theresa Peterson
01/23/2025
Helpful sales rep, installers were hard working and efficient, love my new floor.
Pat King
12/31/2024
Michael was a great help! We quickly processed the order, carpet came in right on time. The installation went smooth and the installers were very professional. Very satisfied with this experience!
Rebecca Loader
12/20/2024
We had expert help in selecting our carpet and determining what would work the best in our area. Crew arrived early, were efficient with installing the product, and listened to my input. Very good experience.
PATRICK/STACEY DULANY
12/18/2024
Did a excellent job! We would use them again.
Wheels Of Italy (WOI)
10/31/2024
Mitchell has awesome and the product was great!
interloper 29
10/24/2024
Colin Knudtson
10/24/2024
Everything was great, very friendly, very thorough. Whole process was without issue!
Maureen & Jeff Ensign
10/22/2024
Karl Johnson
09/26/2024
Mitchell went above and beyond to help me compare carpets & prices and find the right carpet for my project. I had a flood in my basement and initially made the mistake of using a contractor who tried to cheat me with cheap carpet (replacing my high-end nylon carpet with low-end polyester). When I realized the new carpet didn't feel right, I went to Carpet King for help, and Mitchell really saved me. So helpful, responsive, and friendly! Provided me all the information I needed to refute the false claims from my first contractor and force him to remove the cheap stuff. Then I was able to work with Carpet King to get the right carpet installed, and I'm thrilled with the results! Great carpet at the right price. Thanks, Mitchell!
Bill Haupt
07/11/2024
The team at Flooring Expo by Carpet King in Plymouth did a great job of providing one on one advice and expertise. I explained what I was looking for and within a couple of minutes they had the perfect match available. On top of the service, they were reasonable when discussing price and finalizing the sale. I would definitely purchase from them again! (and I am not related to anyone that works there)
Austin Megan
07/10/2024
I would love to give Carpet King and Mitchell 5 stars… the experience was great working with Mitchell and getting his expertise on type of carpet for our project and getting it within our budget. However, he did not update the order once we decided on a color and the wrong color arrived. Luckily I caught it prior to install but they already ripped up part of the carpet for our space to not be functional, furniture moved into the other rooms, no thought to my time off work to deal with the install, pet care costs, etc. It’s been over a week and I haven’t heard any communication from them on estimated time for the correct carpet to arrive. I’m disappointed as I left messages and have not heard back, and thus I give a 2 star review for subpar customer service and lack of attention to detail through the end.
CHARLES HAM
07/08/2024
Very good service, excellent installation. On time and on budget.
Leigh Doyle
07/05/2024
They did a great job of contacting me throughout the process, putting in the carpet, following up to make sure it was great!
Lynelle Kujala
06/22/2024
Mitchell at Ridgedale Flooring Expo was very helpful and provided us excellent customer service!
Thomas Strand
06/17/2024
I have had very good luck with this company. This time installers missed the mark. Just had the basement remodeled. To much talking on the phone instead of paying attention to the job. Chunk of wood knocked out of the new baseboard, glue on the walls, and on the the new vanity top. New door was pushed so hard when installing carpet that the door would not shut. They left their vacuum at another job so I needed to supply. Good company, bad installer!
Chelle
06/13/2024
Luke Januszewski
05/14/2024
Mitchell’s wide range of knowledge made the entire process a complete cakewalk. I enjoyed working with him on this project and look forward to working with him on many projects to come. As a note- I drive past two other Flooring Expo locations just to work with him directly.
Kristina Urvina
05/11/2024
Great customer service, very knowledgeable and great communication.
JAMES/PERRY LEGER
05/10/2024
Michael was extremely helpful and knowledgeable. The carpet install went smoothly.
Scott James
04/09/2024
I would like to give a big shout of Thank you to Marti Runeborg at Flooring Expo for helping resolved our flooring issue; without her intervention we will waiting for a while. We purchased our laminate floor in March 2021and noticed in June 2022 some of the flooring plank was loose and we called Flooring Expo. They sent out an inspector and they concluded that the flooring needs to be replaced. We were working with the installation manager, but he was not feeling well for more than a week. But Marti stepped in to help us order our flooring and schedule installation as well. Without Marti intervention in a timely manner, we wouldn’t have a floor. She kept us informed every step of the way. Flooring Expo clearly demonstrated that they stand behind the work and warranties. Not many businesses do that these days. I recommend you go with real professionals Flooring Expo by Carpet King.
Kari Murdy
03/13/2024
Jg
03/02/2024
Andrea Henneman
02/23/2024
The installers were very polite and professional. Will definitely purchase carpet and flooring from Floor Expo in the future.
Glenn Johnston
02/23/2024
Clark Rivard
02/08/2024
We shopped four places for stairway carpet. We found the carpet we wanted at two of these. Flooring Expo price was significantly less than the other store. The installation went well and we are very happy with the pricing and the installation. This is the second project we have done with Flooring Expo (the first being a luxury vinyl installation). We worked with Michael on both projects and were very satisfied with the results.
Vadim Peysakhovich
02/08/2024
Installers were the best !!!
Nackey Piedrahita
01/08/2024
Helped guide me to the right carpet for my needs. Supportive and not pushy. Followed up appropriately. Retiring customer for a reason!
KIMBERLY WARSHAW
12/23/2023
Flooring Expo had a nice selection in our budget and in colors we wanted and they delivered the carpet when they said they would have it. The installers were polite, fast, and they did a nice job! The job was complete within about two weeks which was awesome and much appreciated!
Laura Segala
12/08/2023
Our carpet installation process went very smoothly, from ordering to measuring to installation. Service was friendly and helpful. We have used their services several times over the years and keep returning whenever we need carpet replaced.
Thomas Strand
11/08/2023
Very helpful, and followed through on everything. Install was great!
Beat Source One Collective (BeatSourceOne)
11/08/2023
Working with Erin is always a pleasure. Great experience!
Christel McConnell
10/17/2023
Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!
Christel Rock
10/08/2023
Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!
Laura Goldstein
10/08/2023
They get the job done fast. Are they the cheapest, not even close. But then you don’t have to mess around with contractors and installers. They’re a one stop shop. So there’s a trade off but the work is good and fast.
Darcy Clemenson
10/08/2023
Very excited that Erin VanMeter is bringing her creative talents to Flooring Expo by Carpet King in Minnetonka. Her professionalism, attention to detail and authentic personality are top-notch and I highly recommend her for any of your custom build flooring needs. Plus she makes everything fun along the way.
Diane Steman-Hayden
07/17/2023
Great suggestions, lots of help and excellent install.
Christopher Robin
06/24/2023
Connor provided me an excellent experience purchasing carpet. He was so personable, communicative, and fought for me to get the best price. Thanks, Connor! Awesome experience thus far.
Matt Tyson
06/20/2023
Amazing job and showed up on time!
Alyssa Lorenzen
05/30/2023
Diane Hayden
05/18/2023
Great suggestions, lots of help and excellent install.
Jacques Hebert
05/09/2023
Thank you, Alec Eardley, for amazing service and helping us find and install excellent carpet.
Darryl Humenny
05/05/2023
Alec was incredibly helpful with scheduling and getting our carpet ordered and installed quickly. We will definitely contact him again for our future projects and refer him to friends. Thanks again for a great experience!
Sonja Cheng
05/03/2023
Attention to detail and efficient. Everything from installation to cleanup was perfectly executed.
Deb Blankenship
04/22/2023
Love my new laundry room floor! Everything happened as promised from selection, ordering and installation. Highly recommend!
John King
04/08/2023
Very helpful with our custom sized rugs. Good prices too!
John King
04/06/2023
Very helpful with our custom sized rugs. Good prices too!
Jesse Berglund
04/06/2023
Kyle Heller
03/09/2023
Great install, worked hard the whole time!! Very professional!
Dylan Davis
03/08/2023
Service was great. Alec was very welcoming and easy to work with. He provided me with samples that aligned with my budget and walked me through the entire process. Would definently recommend to any one with flooring needs.