Flooring Expo by Carpet King

I cannot say enough about my experience at Flooring Expo. The entire process was so easy, start to finish. I filled out the form on their website for a free estimate and within minutes I received a call confirming the appointment time I requested. Dashaun from the Apple Valley store was right on time and brought samples with him. Once we chose the LVT we wanted for our master bath, the process went very smoothly. The flooring actually came in 4 days early and the install was scheduled. From start to finish, it took just over a week. We could not be happier with the quality of the flooring we chose. The installer was excellent and took great care to make sure it was perfect. The very best part of the process was Dashaun Smith from the Apple Valley store. He kept us informed EVERY step of the way. He is incredibly responsive and so very helpful. One of the best parts is that he is no pressure whatsoever. Well done Dashaun and Flooring Expo. We will not hesitate to call Dashaun when we're ready to replace the carpeting in our home.

Easy to work with, great communication, timely service! Thanks!

Kevin was awesome, always followed up and made sure it was a good customer experience. The carpet looks really nice and soft. Very affordable as I shopped on their Black Friday sale!

We wanted to replace our existing vinyl and carpeted floors with luxury vinyl flooring. We researched it and decided on Flooring Expo in Apple Valley. Flooring Expo has an extensive collection of quality flooring products and colors. Kevin at the showroom was incredibly helpful with assisting us with product and color selections. Kevin listened intently to our needs and he reviewed photos of existing rooms to suggest great color contrasts. We are happy we chose Flooring Expo!

My partner and I came in to get new flooring for the kitchen, we worked with Dashaun and he was so welcoming and knowledgeable. We had planned to go to a couple other flooring stores, but after seeing the supply they had and with the information we got from Dashaun, we decided not to even go look at other places. The delivery was quick and efficient and I appreciated that Dashaun was the one helping me the whole time, even for the delivery notice. Really wonderful experience all around, and I would definitely recommend.

My partner and I came in to get new flooring for the kitchen, we worked with Dashaun and he was so welcoming and knowledgeable. We had planned to go to a couple other flooring stores, but after seeing the supply they had and with the information we got from Dashaun, we decided not to even go look at other places. The delivery was quick and efficient and I appreciated that Dashaun was the one helping me the whole time, even for the delivery notice. Really wonderful experience all around, and I would definitely recommend.

Kevin was so helpful and willing to work with us on both price and timeline as we had a quick recarpet job before putting our house on the market. He gave us his thoughts on what would work best in our scenario and was able to help us get our entire 2nd floor recarpeted in less than 2 weeks from when we first stopped in until it was finished. The install team was also great they finished in less than 8 hrs and left everything sparkling clean. We’ll definitely be back when we have some flooring projects in the new house!

We would definitley recommend working with Dashaun for any of your flooring needs at Flooring Expo in Apple Valley. He knows the products well, is a good listener, patient and doesn't try to sell over your budget; he is very personable and puts a lot of effort into finding exactly what you are looking for. We appreciated his communication skills & immediate follow-up on his part when we had any questions especially through the process of ordering, checking out samples & installation. Flooring Expo has quality product and stand behind their product with warranty. We know that if we have any problems in the future with what we purchased, we will be able to count on Dashaun to be there for us and work on our behalf.

I bought floor from the Apple Valley store, customer service was great. Johnny and Dashaun were super helpful and were able to accommodate my order so quick. Thanks

Dashaun was very friendly, professional and knowledgeable and helped us select the best products at the best price. The carpet installation went smoothly and expertly, again with friendly, professional installers Devaun and Juan. Our carpet is lovely-and no more squeaky floors!

This is the place for carpet , super fast install with amazing 24 month interest free financing. Ask for Dushan he will do an amazing job and get it done quickly !

The carpet order came in quick and the installation was also scheduled quickly. They were on time and efficient with the end product beautiful!

We needed our stairway to the lower level recarpeted so we went to Flooring Expo in Apple Valley to check on carpet selection, and installation. Deshawn Smith was very helpful with finding a nice carpet in a good color and at a very reasonable price. We proceeded to order the carpet and within about 10 days the carpet was ready to be installed. We picked a time in a few days for the install and our installer, Nelson came on time with an associate and together they had the new carpet installed in a quick and professional manner in less than 2 hours. They cleaned up quickly and we are very pleased with the result. We will go back to Flooring Expo with any future carpet needs. Jim B

Absolutely excellent experience. Johnny went above and beyond to track down LVP that matched another part of my house. The installer dud an excellent job and cleaned up super well. Very pleased.

A great place to buy your flooring, Carpet, LVP, Sheet vinyl. Come see me here and get the best Quality and pricing that can't be beat. Where you buy your flooring Matters!

Great experience from start to finish! Dashaun was awesome explaining everything. Very fast process! Thank you! 😊

The Flooring Expo carpet team was stellar. Deshaun at the store was very helpful in our decision. The install team they were quick, courteous, and seemed to care a great deal about their craftsmanship. The carpet looks awesome, and they made the whole process so easy! They cleaned up any crumbs that were left from the process, which I was really satisfied with. They were funny and personable. I felt so good about the project when it was done. I was excited to write a review about them. Give them all raise! :)

Deshawn was very helpful and the installation was done professionally. I would give them 5 stars.

In stall went great. New carpet looks great.

Dashaun was excellent to work with! The whole process from browsing to install went very smooth. Would recommend

We had a great experience with Flooring Expo, specifically with Dashaun Smith! He was very helpful in finding the matching carpet we needed and their installers did an excellent job.

Desean was great to work with, everything was done in a timely manner and with excellent installation.

Dashaun good to work with - quick follow-ups, everything went well. Installers fast & efficient!

I had a great experience buying carpet at Flooring Expo by Carpet King working with Dashaun Smith. I purchased Shaw Natural Balance, color Sisal and it is beautiful. The installers were great to work with as well and they did a wonderful job.

I am a repeat customer of Carpet King, and would recommend it to others. Dashaun is thorough, responsive and always has a grasp on the project! He suggested flooring that met our vision, requirements and budget. He helped with taking an overwhelming amount of selections down to a focused selection and then streamlined the process to install!

Sales experience was good. Attentive, patient, happy to help. But missed a couple critical items like subfloor expense and ordering all the right materials. Bought carpet and LVP for entire main and upstairs. Install quality of carpet was okay- wish they would have focused on addressing some squeaks. LVP install quality was just plainly bad. Damaged trim, damaged door jambs, ramps in a few places (they claim the floors didn't need any leveling, but the install guide of the LVP said otherwise - one ramp didn't meet the flatness guidelines). Tried to add $1300 to bill at LVP install to add extra subfloor, which was never mentioned during process. Quality of install not great. Squeaks in a few spots, relied heavily on quarter round to cover workmanship, list goes on. Lots more to say here but overall I wouldn't go here again for hard flooring. Carpet process went well, so that I can recommend.

Purchased a carpet for our basement at the Burnsville store. Scott Klinepier was awesome to deal with. He gave us a great carpet and pad at a great price.

Purchased a carpet for our basement at the Burnsville store. Scott Klinepier was awesome to deal with. He gave us a great carpet and pad at a great price.

Dashaun was a huge help from initial consult to formal measurement and quote. The entire process from order to install took less than a week and the finished result looks great. The installers matched up direction of the carpet pattern including tricking winding stairs perfectly.

DaShaun was great to work with! He was very helpful and followed up with us throughout the entire process. I would definitely recommend Flooring Expo ours floors look fabulous!

Dashaun was great to work with! Got the carpet here and installed a day early. Installers were in and out in about 4 hours and cleaned up everything.

Very hard working and detail oriented! Love our new floors!!

We purchased engineered hardwood flooring for our entire main level. Dylan was wonderful to work with, finding us exactly the floor we wanted (even though they didn't initially stock it). The install crew were truly professional and we couldn't be more happy with the finished product. Thanks al!

Dashaun was great to work with at Flooring Expo. He came to our house with samples, measured quickly and was able to get a quote on the spot. I opted for a Mohawk SmartStrand carpet with 1/2" pad. I did receive another quote which was less, but Dashaun matched their bid. The install team was courteous, on time, and treated our home and furnishings like their own. Our whole home was completed in one day. Highly recommend!

This is the second time we have purchases carpet fro Flooring Expo for our house. Deshaun from the Apple Valley store was so polite and professional. We had our carpet installed in about 1 week from ordering. The carpet installers were hard working and meticulous. Will definitely purchase flooring from them again in the future.

We are so happy with the products and service! Deshaun was awesome to work with, and the floors look so good. We also went to the big box store down the street, but we loved the full service and all in one pricing that Carpet King offers.

Dashaun was very helpful. He helped us find exactly what we needed for our situation, and we love it. He stayed in touch with us throughout the process and after installation. Installation was smooth. Only thing that could've possibly been better was the notification on the morning of install was a little later than previously stated. Thanks so much! Highly recommend this location and Dashaun.

Good prices on mainstream flooring. Went with Coretec since it’s a well known brand with a good warranty. The sales person, Deshaun, was very responsive and “saved” the sale when I was about to go with another company, he asked for the numbers and flooring specs and wrote up another quote to beat his competitor! There was quite a bit of confusion about the sub floor during my quote and purchase agreement —whether it was in decent enough condition to lay floor on. In the end it wasn’t, and needed a large expensive repair costing us more time and money than we had budgeted for unfortunately. I would just make sure your floor is super level before getting too excited about having a crew come in and do “minor” prep work. Other than that issue which really was frustrating, the process was quick and Deshaun has been great at communicating and helping us with each and every question along the way. Would use them again.

Usually your front end sales team promises you one thing then the install crew does the opposite of what you signed up for. Was so pleased w our conversation w Dashaun at the store and Carlos and his team with the install! Love the carpet! Will do business again!

Dashaun did a fantastic job of helping us understand flooring options, selecting products and colors and guiding us through the process. Great job keeping us informed on everything from pricing to ordering to delivery. Very much appreciate you Dashaun and the Flooring Expo team!

Our experience with FloorExpo was absolutely amazing! The speed of which we had our install, customer service, and flooring selection was just top-notch! I would recommend Deshaun to anyone for his communication throughout the entire process and our install crew was simply amazing!!

From start of picking out flooring to finished installation excellent! Professional customers service and I can't say how empressed I was with the installers work and work ethics. I'm just a regular customer that has had a lot of work done on my home. I'm usually frustrated and end up having problems. Not this time!!

Flooring Expo in Apple Valley did a fantastic job with my new flooring! Couldn’t be happier! Dashaun Smith was professional and friendly. Before and after photos.