Flooring Expo by Carpet King

Bad communication. Missed appointments with no warning and no effort to reschedule.

Great service and experience. Josh worked with us to get the carpet we were looking for, walking us through options, and making sure we were taking care of. Manuel and his partner did an excellent job of installation and even took care of the squeaks we had in the floor. I would definitely choose this business again!

Great experience at the A.V. store . I told Sherri I was coming for another store did not tell her there numbers but she came in under their bid. Justin the installer was just as professional as Sherri. THANKS AGAIN THE MOREY'S

Great experience went to carpet king for quality flooring for our bathroom and that’s what we received great selection of products and very knowledgeable staff. Alec Eardley was a salesperson and did a wonderful job helping us!

*buyers beware* This is has been the worst customer service I have ever experienced. We were on a shortened timeline for getting carpet installed, which is why we went with Carpet King in the first place. They assured us that the carpet we picked could be delivered before we moved into our new house. Fast forward a month and a half - the wrong carpet was ordered multiple times. Phone calls to the store went un-returned. Promised timelines were not met. My husband and I had to move all of our belongings into our garage because the carpet was not installed when it was supposed to. I reached out to customer service outlining our experience and the manager had the audacity to say "as you can imagine, reordering the carpet in the correct style/color did not leave any opportunity for profit on your order". It seems the sales people will say whatever they need to in order to make the sale and then will leave you hanging when things don't go as planned.

One of the worst sales people I've ever experienced. We walked in and were so overwhelmed with the unorganized options. We described what we were looking for seeking guidance throughout the store and we were shown 1 section with the most expensive carpet options. We kept pushing describing what we wanted; receiving little to no response or direction. We were then shown 1 piece of carpet but were told the only sample to see a gray color was not in the store. We were interested in using a smaller company than the big box stores but our experience here made us realize it wasn't worth it.

Great experience at the A.V. store . I told Sherri I was coming for another store did not tell her there numbers but she came in under their bid. Justin the installer was just as professional as Sherri. THANKS AGAINTHE MOREY'S

Great experience went to carpet king for quality flooring for our bathroom and that’s what we received great selection of products and very knowledgeable staff.Alec Eardley was a salesperson and did a wonderful job helping us!

*buyers beware* This is has been the worst customer service I have ever experienced. We were on a shortened timeline for getting carpet installed, which is why we went with Carpet King in the first place. They assured us that the carpet we picked could be delivered before we moved into our new house.Fast forward a month and a half - the wrong carpet was ordered multiple times. Phone calls to the store went un-returned. Promised timelines were not met. My husband and I had to move all of our belongings into our garage because the carpet was not installed when it was supposed to.I reached out to customer service outlining our experience and the manager had the audacity to say "as you can imagine, reordering the carpet in the correct style/color did not leave any opportunity for profit on your order".It seems the sales people will say whatever they need to in order to make the sale and then will leave you hanging when things don't go as planned.

We were very pleased with the service provided by Josh Virtue and very happy with your installer Ivan.

One of the worst sales people I've ever experienced. We walked in and were so overwhelmed with the unorganized options. We described what we were looking for seeking guidance throughout the store and we were shown 1 section with the most expensive carpet options. We kept pushing describing what we wanted; receiving little to no response or direction. We were then shown 1 piece of carpet but were told the only sample to see a gray color was not in the store. We were interested in using a smaller company than the big box stores but our experience here made us realize it wasn't worth it.

Good salesmen, install crew, product and prices. Slight communication snafu, but was addressed immediately and professionally.

Terrible work!

We were overall pleased with the install. This is the third install we have had working with Carpet king the past 2 years.

Great place. Very efficient and a nice selection of flooring. Order only took a week and installation less than a week later. I would not hesitate to recommend them.

Great customer care and looks great too !!!!

Good salesmen, install crew, product and prices. Slight communication snafu, but was addressed immediately and professionally.

I received great service from Carpet King from start to finish. Helpful employees, a great price for a great carpet, and a clean install. Employees fielded several calls and questions from us along the way and each time we were pleased with how they responded.

This was my Son’s home. The carpet installer was great!!! Thanks

This was my Son’s home. The carpet installer was great!!! Thanks

Awesome salesperson, awesome installer! Second time we’ve used this company. Highly recommend!

Excellent, expert care from selection thru installation🙂.

We ordered the carpet and it was installed a few days later. Bob the installer was right on time. He finished the job easily and fixed a few problems from the previous carpet installation. The carpet looks and feels very nice. I would definitely use this company, again!

Excellent, expert care from selection thru installation .

Great selections with friendly service! I would highly recommend this to anyone looking to make upgrades and home improvements.

Knowledgeable and friendly staff. Highly recommend!!

Great selections with friendly service! I would highly recommend this to anyone looking to make upgrades and home improvements.

Knowledgeable and friendly staff. Highly recommend!!

Great selections with friendly service! I would highly recommend this to anyone looking to make upgrades and home improvements.