*buyers beware* This is has been the worst customer service I have ever experienced. We were on a shortened timeline for getting carpet installed, which is why we went with Carpet King in the first place. They assured us that the carpet we picked could be delivered before we moved into our new house.Fast forward a month and a half - the wrong carpet was ordered multiple times. Phone calls to the store went un-returned. Promised timelines were not met. My husband and I had to move all of our belongings into our garage because the carpet was not installed when it was supposed to.I reached out to customer service outlining our experience and the manager had the audacity to say "as you can imagine, reordering the carpet in the correct style/color did not leave any opportunity for profit on your order".It seems the sales people will say whatever they need to in order to make the sale and then will leave you hanging when things don't go as planned.