Reviews

04/20/2024
02/08/2024
Highly recommend! We worked with Susan in the Maplewood store. She was so easy to work with & kept us updated on all steps from beginning to end. The installation crew was wonderful also! We love our new carpet!
12/08/2023
Salesperson was helpful and got us a good deal. Scheduling was simple. Overall very satisfied.
12/08/2023
11/08/2023
Susan and Tony at the Maplewood store did a great job. They showed us the carpet options that met our needs at a price we could afford. The carpet installers handled the installation process very effectively. Susan followed up afterwards to make sure everything was to our satisfaction. Would gladly go to them again for our flooring needs.
10/08/2023
The whole process went well and the customer service great. We were kept in the loop very well. Thank you Susan and Tony. The installers did an excellent job and did well cleaning up afterwards.
10/08/2023
The Maplewood Flooring Expo is the place to be! I love that they have such a wide variety of LVPs to choose from. Both Tony and Susan were super sweet and very helpful in finding the right sample for me. 11/10 will be recommending to all my family and friends.
10/08/2023
The employees at the Maplewood store give Flooring Expo the advantage over any other company, especially the big box stores. They were all so knowledgeable and friendly (especially Tony!), and they made 100% certain that I was satisfied with the product and install. Thanks Carpet King 😊
10/08/2023
I stopped in and visited Tony and Susan. They were both super helpful and professional through the whole process! They made the whole thing very easy and made sure to check in after our installation. We’re very happy with our new floors!
10/08/2023
Store is very clean and staff is very kind!
09/08/2023
I was very stressed thinking of flooring my whole first level, an overdue project! Dakota(phone), Susan (store), Tony (measuring/paperwork), Alex/ +Assistant(installing), I felt like the team really cared about my home and did a great job! It was Susan that made it happen, she was so patient and kind, helping me get thru my jitters & making great suggestions🤩
08/08/2023
Tony was great to work with and the install team was friendly, fast, and efficient!
06/24/2023
06/22/2023
WELL, I AM EXCITED TO HAVE FLOORING EXPO INSTALL CARPET IN MY HOME. MIKE WAS PROFESSIONAL AND INFORMATIVE ON MY OPTIONS, THANK YOU ALL FOR THE REVIEWS POSTED THIS HAS HELPED ME IN MY DECISION. I WILL REPORT BACK WHEN THEY ARE DONE..
Matt and his team at Flooring Expo, Maplewood did a fantastic job all around! Matt helped us choose the right flooring for our space and the installation crew were prompt, competent and cleaned up after each day. It was quite the job taking up the old wood floors but Mike’s installation crew were diligent in their work. The new vinyl plank flooring looks great and we couldn’t be more pleased. I recommend Flooring Expo for your next home project. Thank you Matt
04/15/2023
Flooring Expo has been great to work with. We are a repeat customer and have always valued their attention to detail and them offering solutions to fit our budget. They are timely, professional, and follow-up to ensure we have been satisfied with their work.
Great service from start to finish. Instal crew was very respectful of my home . I could not be more pleased with the results. Susan Wentland and the guys at the Maplewood location are fantastic to work with.
04/04/2023
03/25/2023
Flooring Expo has been great to work with. We are a repeat customer and have always valued their attention to detail and them offering solutions to fit our budget. They are timely, professional, and follow-up to ensure we have been satisfied with their work.
Great service from start to finish. Instal crew was very respectful of my home . I could not be more pleased with the results. Susan Wentland and the guys at the Maplewood location are fantastic to work with.
03/10/2023
Great job on the carpet!
03/08/2023
Upon entering the store i was helped by a gentleman named Alec. He was very helpful in answering the questions I had about carpet and went above and beyond in ahowing me various samples that are within my price range. It was a great experience and I look forward to working with him.
03/08/2023
Love the service from the time I called the Maplewood store. Alec was so professional and followed up to make sure we were taken care of by our installer. Alex did a beautiful job installing our new beautiful floors and taking the old carpet away. 😍 five stars.
03/08/2023
I am very happy with my experience with Flooring Expo and working with my sales associate, Alec. He was knowledgeable and kept us informed on our project. The installers were friendly, efficient and did a great job.
03/08/2023
Thank you Flooring Expo for such a great experience! We moved into our house in White Bear Lake less than a week ago and needed to find a couple of rooms of great carpet that could be installed before the movers arrived. Alec was amazing and worked through every detail with me right away, drove to our new house right after I came into the showroom to verify measurements, and got it scheduled for just a few days later for install. Jose was a great install lead and they were in and out quickly, leaving no mess! The even left us a tidy roll of excess of we wanted to keep it. Thanks again for meeting our crazy deadline, and for being so professional and prompt with all communication! We love the carpet!
03/08/2023
We purchased flooring for our whole house. Susan and Alec were super to work with. Their expertise helped us purchase flooring to modernize our home and look great. We had distinct needs based on the room we were choosing flooring for as part of a remidel. They were very easy to work with through the procees. Especially with supply chain issues and the time everything takes. Our flooring was delivered as promised. They were really great about holding our flooring until it fit into our remodel schedule. Excellent customer service and followup. Been doing business with them for many years and will continue to give them my business.
02/04/2023
My recent experience with Flooring Expo (Alec & Garcia) was fantastic. The team quickly provided a quote for my church's carpet replacement and the installation was quick and of high quality. I highly recommend Flooring Expo to anyone in need of flooring services. They truly went above and beyond.
01/15/2023
Thanks specially to Sarai for the great customer service
01/13/2023
Upon entering the store i was helped by a gentleman named Alec. He was very helpful in answering the questions I had about carpet and went above and beyond in ahowing me various samples that are within my price range. It was a great experience and I look forward to working with him.
01/12/2023
With the professional teamwork by Flooring Expo/Carpet King, I had new carpet put in my entire house. From the minute I walked in the store, Rachel helped me figure out options - and she took the time to get to know me a little to make sure that my style and the pros and cons of different options were clear to me. I really appreciated that and it assured me I was going to like working with this company. Alec Eardley was my estimator and he was extremely professional in measuring my home and going over the pricing and scheduling. His communication and consideration for my timeline was reassuring. The crew that installed the carpet was top notch. They were polite and considerate and worked with such focus and professionalism that I knew I would love the result - and I do! I may not need new flooring for a very long time, but for anyone reading this review, I highly recommend going with Flooring Expo by Carpet King in Maplewood, MN.
12/13/2022
Love the service from the time I called the Maplewood store. Alec was so professional and followed up to make sure we were taken care of by our installer. Alex did a beautiful job installing our new beautiful floors and taking the old carpet away. 😍 five stars.
10/01/2022
I am very happy with my experience with Flooring Expo and working with my sales associate, Alec. He was knowledgeable and kept us informed on our project. The installers were friendly, efficient and did a great job.
08/25/2022
They did an excellent job carpeting my home just one week after I contacted them for the first time. Alec was great at moving things along and keeping me updated. I would highly recommend them for any carpet installation job, but especially one that needs to be done very soon!
08/08/2022
I was so pleased with the whole process of buying carpet and quick installation. I came in to the process with an idea of what I wanted and Alec recommended the perfect fit. Thanks to him we now have a beautiful, patterned carpet in our flex room!
07/23/2022
Alec Elderly is amazing with making this smooth and simple. Really happy with the work they did. On time and quick. Alec is my flooring guy.
07/01/2022
06/25/2022
Super thankful for my experience with Alec Eardley and the crew who installed my new carpet. Alec let me take my time being indecisive over the perfect carpet to brighten my basement, and gave his honest professional recommendations along the way. The installation crew was on time, quick, efficient, and incredibly professional. My basement now feels like a cozy bright space I can relax in. Thank you Alec and Flooring Expo for going above and beyond.
06/18/2022
Thank you Flooring Expo for such a great experience! We moved into our house in White Bear Lake less than a week ago and needed to find a couple of rooms of great carpet that could be installed before the movers arrived. Alec was amazing and worked through every detail with me right away, drove to our new house right after I came into the showroom to verify measurements, and got it scheduled for just a few days later for install.Jose was a great install lead and they were in and out quickly, leaving no mess! The even left us a tidy roll of excess of we wanted to keep it.Thanks again for meeting our crazy deadline, and for being so professional and prompt with all communication! We love the carpet!
05/31/2022
Alec was great to work with! Very knowledgeable about the products and made a last minute change in product workout smoothly for us.
05/27/2022
Alec worked with us and he did an outstanding job. I was most impressed with Alec's communication from the beginning to the end of our remodeling project we always knew what to expect thanks to Alec. Alec made the process easy and stress free. Dave and Steve the installers did an A+ job.
05/17/2022
05/17/2022
05/17/2022
We purchased flooring for our whole house. Susan and Alec were super to work with. Their expertise helped us purchase flooring to modernize our home and look great. We had distinct needs based on the room we were choosing flooring for as part of a remidel. They were very easy to work with through the procees. Especially with supply chain issues and the time everything takes. Our flooring was delivered as promised. They were really great about holding our flooring until it fit into our remodel schedule. Excellent customer service and followup.Been doing business with them for many years and will continue to give them my business.
04/12/2022
I worked with Josh and Alec. They were very accommodating to my needs on buying a new house and getting everything to match up and getting the install complete right away. Would work with them again.
03/08/2022
We worked with Alec on the vinyl plank for our remodeling project. He is professional, respectful and patient. The product we chose was initially found in other store, but Alec helped us to get a lower price and faster delivery. We was told by other vender this vinyl plank is a 20mil product, but when we were purchasing it we found the official website was showing a different information. Thanks to Alec and his manager, they made several calls to verify the product information and even offered us a backup plan avoiding any loss of us. The whole experience was pleasant and satisfactory, really appreciate all the works they have done.
03/08/2022
Khong helped from beginning to end of our purchasing carpet and luxury vinyl flooring--excellent service and took care of any questions in a timely manner. Very pleased with installers, too-- meticulous about their work--so appreciate that as well as the overall experience. Would definitely purchase from them again. Kristine
03/08/2022
Wish is would have used a big box store. Stuck with 2 full boxes and one room divider. This stuff is expensive and to end up with half a box is fine but 2 full boxes that I can return for me feels like I am screwed. I am not the one who measured they were. So they should take it back. My salesman was very nice. Also my floor which was twice as much as Home Depot has already has a couple little scratch’s. So fussed it’s good I have the boxes. But to expensive to take it down and scratch’s not that bad. Mostly angry I have expensive boxes they won’t take back. I can see that if I had done my own measurements . I used this store because I wanted to help a smaller type store and was told this was great. Next time I will be more careful making sure I can return