Reviews

06/08/2023
Tony was a pro to work with! I highly recommend using him at Carpet King!
06/08/2023
William Segers has a vast knowledge in flooring products and was able to make my project quick, painless and most importantly fun. I highly recommend you work with him on any flooring project.
05/23/2023
05/18/2023
William Segers loves his career and is great for any flooring project.
05/13/2023
Will is very knowledgeable about flooring and communication was excellent. We would recommend him to our friends.
05/08/2023
Great experience working with the team at Carpet King. High quality carpet at a reasonable price. We couldn’t be happier with the final product. The installation team was outstanding and hard working. They installed almost 2,000 feet of carpet in a day.
05/05/2023
Will at the eagan store is extremely professional, well knowledged, responsive, and all together great to work with. He listens to your needs and your budget and will always find you a great option for your project. 10/10 would recommend!
05/03/2023
Salespeople were knowledgeable and easy to work with. Installers were fast, pleasant and they cleaned up after themselves very well. I'm a bit worried about the carpeting, as its loops seem to come out fairly easily, but we will see how this goes.
Best customer service ever from William Segers at Eagan location! He is very knowledgeable on the products and professional on what he is doing! Def ask for him if you are in need for the flooring that needs to be done at your household. You won't be disappointed! Will be looking forward to do the next project in the future.
I enjoyed the atmosphere when visiting the Eagan location. All the sales reps were very polite and eager to help. Sales rep William Segers was easy to work with. He was very knowledgeable about the different types of flooring. William answered all my questions in detail and made sure I left knowing exactly what style flooring to be getting in my new home. I would recommend checking out Flooring Expo by Carpet King in Eagan for great customer service and knowledgeable employees.
04/15/2023
Great experience working with the team at Carpet King. High quality carpet at a reasonable price. We couldn’t be happier with the final product. The installation team was outstanding and hard working. They installed almost 2,000 feet of carpet in a day.
04/01/2023
Flooring Expo by Carpet King is a terrible company. I made the mistake of doing business with them on my last project. They delayed my project by a month due to inaccurate information on the arrival of product and had terrible communication; I actually had to stop by the store on several occasions to get a straight answer as to what was going on. When my project was finally completed, I found out they "made an error in measuring" and has order almost 100% more bathroom floor than I needed; their upper management refused to return any of the product stating I had signed a contract. This is a careless business that has no interest in costumer service... please save yourself the heartache a do business elsewhere.
03/08/2023
Sam, and the team at Carpet King Flooring Expo of Eagan, did a great job showing me my options for both carpeting and pad. Sam came over and measured the room. The management gave me tips on sealing the floor before new carpet was installed. Installation was excellent with a courteous professional. Seamed one area in closet you can't tell it's there. I have bought carpet in the past but never have I been as pleased. I would never go anywhere else. THANKS SAM and Carpet King/ Flooring Expo!
03/08/2023
Margaret did a great job in helping me select the right flooring, both tile and carpet. The tile installer, Arteos, did a great job in installing, the floor looks wonderful and was he very professional.
03/08/2023
I have had the BEST experience working with Margaret. She coordinates with my contractor on our flooring. I was having a really difficult time finding flooring I liked, both lvp and carpet. The service and willingness to be flexible in delivery dates has been a godsend in this new world of delays in construction and renovation. The communication and service has been impeccable and for as long as this place is in business, I will be a loyal customer. They listen and make great recommendations. I could not be happier. Thank you Margaret! I look forward to adding photos when everything is complete!
03/08/2023
This is my second time working with Flooring Expo and just like the first time they went above and beyond! After having my floors installed last Fall, I finally was ready to have my carpet replaced. I knew I didn’t want to go through the big box stores as the reviews I read regarding poor quality and supply issues turned me away. I also wasn’t sure what type of carpet I wanted as trends have definitely changed. Having worked with Margaret at the Apple Valley store and knowing that she moved to the Eagan store I stopped in. I was so happy to see her as I walked in. She brought me up to speed on new trends and styles then we narrowed my choices down to 3. She sent me home with a few samples. Of course, the one she picked was the one I went with and I couldn’t be happier. She put the order through and the carpet arrived ahead of schedule. I highly recommend Floor Expo and especially Margaret. Her professionalism and dedication to her customers make you feel like you’re working with family!
03/08/2023
We have done business with Flooring Expo 3 times now. The first 2 were with the Apple Valley store, we didn’t know that there was an Eagan store that is closer. So for our latest project of carpeting parts of our home I decided to go there. Which turned out to be a very good experience! I met Margaret Barnard who greeted me right away when I entered the store, which was refreshing 😊. Margaret was very personable, friendly and helpful. She had a true knowledge of carpeting I felt because I ask a lot of questions and she had the answers. If she didn’t know the answer of one of my many questions, she was sure to investigate and find the answers for me😊 Margaret kept us in the know of our carpet order and how it was proceeding. We got some beautiful carpet installed and love it! Then for our next project of laminate flooring, of course I went back to her. Again she was so helpful to find a great flooring for us. Again she found the flooring that we wanted because this time the color we wanted was not in the store, but she figured it out. Every time I came into the store, she was happy to see me, and made time for us. It was fun coming into the store because she didn’t just treat me as a customer, we got to know each other a bit and it was more of a friendship. I really appreciated that, because most stores of any kind, don’t make you feel like feel that way, which is a shame. We would HIGHLY recommend Margaret at Flooring Expo!! If we have any other flooring projects, for sure we would go to Margaret 😊. She’s the Bestest!
We were so greatful for Margaret's salesmanship and knowledge on our new flooring. We love it.. The installation was smooth and her followup was timely. We thank her and Carpet King for their great service.
03/08/2023
My experience with Flooring expo started with Josh at the Egan store on Cliff Road. I was extremely impressed from his hello. Knowledgeable, articulate, pleasant as can be, and accommodating beyond measure. Josh showed me sample after sample and then came to my house to measure and assess my flooring needs. I believe it was shortly after that that Josh was promoted and Margaret came into the picture. I was a little disappointed that Josh was going to be spending more time in Apple Valley and could mean I would be working with someone new. Margaret jumped in and fulfilled every expectation. Exactly like Josh… Knowledgeable, articulate, pleasant and accommodating. It is one of the most pleasurable retail experiences I have ever had. Bravo to the two of you. Like I said the two of you together can conquer the world. I look forward to continuing to work with you and getting my project perfect. All my best, Liz
03/08/2023
03/08/2023
The whole experience was fantastic. After having no luck with other carpet companies that bring samples to your home I decided to visit the showroom in Eagan. This place has it all- tons of options, comparable pricing and excellent service. I was able to get carpet selected (that I love), ordered and installed in about 2 weeks. I wish I would have gone here first. Next time I will go directly to Julieanne at Flooring Expo!
02/17/2023
Sam, and the team at Carpet King Flooring Expo of Eagan, did a great job showing me my options for both carpeting and pad. Sam came over and measured the room. The management gave me tips on sealing the floor before new carpet was installed. Installation was excellent with a courteous professional. Seamed one area in closet you can't tell it's there. I have bought carpet in the past but never have I been as pleased. I would never go anywhere else. THANKS SAM and Carpet King/ Flooring Expo!
01/26/2023
After a bad experience trying to purchase carpet at a big box store we visited Floor Expo in Eagan and were impressed by the selection and especially the customer service. Braden listened to what wanted, didn’t try to sell us on something different, and was an attentive communicator throughout the process. 5 stars!
Fabulous service!! Knowledgeable staff. Great price. Whole process of re-carpeting 800 Sq. Feet was too smooth to be believed. Shout-out to Kevin.
This was my first time doing a home renovation and while I had a certain vision, I didn’t know how to bring it to life. Fortunately, plenty of shopping around eventually led me to Flooring Expo and I was greeted by Margaret. She heard me out and gave me plenty of options and even better ideas than I could’ve imagined. We were in constant contact throughout the entire process and I greatly appreciate the time she took to always make sure my questions went answered. She didn’t act like a saleswoman, she acted as a family member would and that made a world of difference to a stressful time.
07/22/2022
Our family moved into our new home last week and realized we needed some new carpet installed, prior to having our furniture moved into the house. We went to the Eagan store and received outstanding service from Margaret. From start to finish we had a fantastic experience! Thank you!
07/17/2022
07/17/2022
The Eagan Flooring Expo store was excellent! Khong was extremely helpful with my daughters home so we also ensured we came here and worked with him. He provided great service, very knowledgeable, extremely friendly, quick turn around from decision to install. The installers were also excellent as well as being a very pet friendly crew! We love our new carpet! Thank you Khong and Flooring Expo Eagan.
07/10/2022
Everything went smooth and was on time as promised installation was excellent would recommend as a five star for great installation andMargaret was very professional and easy to work with
07/02/2022
07/01/2022
Great customer service by Margaret and staff.
06/23/2022
Margaret did a great job in helping me select the right flooring, both tile and carpet. The tile installer, Arteos, did a great job in installing, the floor looks wonderful and was he very professional.
06/04/2022
I have had the BEST experience working with Margaret. She coordinates with my contractor on our flooring. I was having a really difficult time finding flooring I liked, both lvp and carpet. The service and willingness to be flexible in delivery dates has been a godsend in this new world of delays in construction and renovation. The communication and service has been impeccable and for as long as this place is in business, I will be a loyal customer. They listen and make great recommendations. I could not be happier. Thank you Margaret! I look forward to adding photos when everything is complete!
06/01/2022
We have used Margaret B at the Eagan, MN store for several flooring purchases. She has been awesome to work with. She has great product knowledge as well as very customer service oriented.
05/30/2022
This is my second time working with Flooring Expo and just like the first time they went above and beyond!After having my floors installed last Fall, I finally was ready to have my carpet replaced. I knew I didn’t want to go through the big box stores as the reviews I read regarding poor quality and supply issues turned me away. I also wasn’t sure what type of carpet I wanted as trends have definitely changed.Having worked with Margaret at the Apple Valley store and knowing that she moved to the Eagan store I stopped in. I was so happy to see her as I walked in. She brought me up to speed on new trends and styles then we narrowed my choices down to 3. She sent me home with a few samples. Of course, the one she picked was the one I went with and I couldn’t be happier. She put the order through and the carpet arrived ahead of schedule.I highly recommend Floor Expo and especially Margaret. Her professionalism and dedication to her customers make you feel like you’re working with family!
05/29/2022
We have done business with Flooring Expo 3 times now. The first 2 were with the Apple Valley store, we didn’t know that there was an Eagan store that is closer. So for our latest project of carpeting parts of our home I decided to go there. Which turned out to be a very good experience! I met Margaret Barnard who greeted me right away when I entered the store, which was refreshing 😊. Margaret was very personable, friendly and helpful. She had a true knowledge of carpeting I felt because I ask a lot of questions and she had the answers. If she didn’t know the answer of one of my many questions, she was sure to investigate and find the answers for me😊 Margaret kept us in the know of our carpet order and how it was proceeding. We got some beautiful carpet installed and love it! Then for our next project of laminate flooring, of course I went back to her. Again she was so helpful to find a great flooring for us. Again she found the flooring that we wanted because this time the color we wanted was not in the store, but she figured it out. Every time I came into the store, she was happy to see me, and made time for us. It was fun coming into the store because she didn’t just treat me as a customer, we got to know each other a bit and it was more of a friendship. I really appreciated that, because most stores of any kind, don’t make you feel like feel that way, which is a shame. We would HIGHLY recommend Margaret at Flooring Expo!! If we have any other flooring projects, for sure we would go to Margaret 😊. She’s the Bestest!
05/29/2022
05/20/2022
I can't express enough how great of an experience I had here at Flooring Expo in Eagan. After having a not so great experience at another business I was left to find carpet last minute. Not only did Margaret give me the most amazing customer service by offering to come to my house and measure carpet same day (after her scheduled hours!) She took action and made me a priority right away. Rest assured we had an amazing install experience and I recommended her to anyone looking for flooring.
05/13/2022
Second time working with the Eagan Carpet King, and couldn’t be more pleased. Excellent job helping me determine which carpet made the most sense in my space. And the quick turnaround time on install was awesome. Thanks for the great service!
03/08/2022
Khong assisted me in choosing the flooring for my kitchen. He was helpful and explained what would be best suited for the area. He was very professional and trusted his advise. The installer Gerard did an excellent job. He took the time to be sure every corner was perfect and still had it done in the time he estimated. I would highly recommend him for any job. I will definitely use them in the future.
03/08/2022
The service provided to us by Khong was outstanding! He was knowledgeable, responsive, and he delivered on every promise he made to us regarding the product and installation. He managed our tight timeline with good old-fashioned hustle. His installers got the job done quickly and the carpet looks and feels great. Thank you Khong and the Floor Expo team for all your efforts....we will certainly be back to see you for our next flooring project!
01/18/2022
We had an exceptional experience with Margaret at Flooring Expo. She was always available to answer our questions and offered perceptive ideas for both our engineered hardwood floors and our quartz countertops. After shopping at other stores we came to Flooring Expo in Eagen and Margaret was able to get us what we wanted at a very good price. We highly recommend this store. We couldn't be more pleased.
Josh is the best thing that has ever happened to the flooring industry!
11/28/2021
DaShaun Smith was very helpful from the moment I walked into his store. He walked me through everything I needed to know and answered all of my questions. He was professional, courteous, knowledgeable and kept me informed on my order from start to finish. I highly recommend Flooring Expo and recommend working with DaShaun Smith!
10/06/2021
Carpet is beautiful. Installation went smooth. Installers were courteous and very hard workers. Highly recommended. Thank you.
09/11/2021
09/02/2021
Super helpful during the buying process. Maddening when try to receive. Josh was very responsive right up until he got our CC. Impossible to get a hold of after. Don't believe a promise of a call back
08/10/2021
I had a great experience with Flooring Expo in Eagan. Khang was very helpful through the ordering process. Installation was quick (within a few days of the carpet order coming in), and professional. It looks great!