Reviews

01/23/2021
From the beginning, Sam was out to provide us a solution for our basement flooring versus pushing a product on us. He was patient, knowledgeable and responsive. Sam didn’t just “write up the order” but listened and guided us. His advice held up with a designer and contractor we double checked with. Sam covered each installation detail completely and the installation crew executed professionally and with a fantastic customer service approach—these guys weren’t clocking hours, they were here to give us a beautiful floor even if that meant working through dinner! The end result is a showstopper and has completely transformed how we use the space.
01/18/2021
01/18/2021
01/18/2021
01/18/2021
So friendly
01/18/2021
Very helpful and joyful while doing so and went out of their way to find my paint
01/18/2021
01/18/2021
Nice people, very helpful. Quality paint.
01/18/2021
Tons of wallpaper books. Really helpful employees, Michelle P is the best!
01/18/2021
01/18/2021
Jeff was very helpful.
They are professionals, always with a smile and of course the best painting products
01/18/2021
01/18/2021
01/18/2021
This location is easily the best of all the Hirshfield's. The staff is very knowledgeable and friendly. They custom matched "off brand" colors, and did it while I waited. Friendly, know what they are talking about, chat about the biz and products was a great thing too. Now if they would just start carrying The Fine Paints of Europe, along with all the other high end products that would be great!! Looking forward to my next Minneapolis project so I can give them all my business!
01/12/2021
The new carpet put the finishing touch on the attic remodel. Looks great. Sam was professional and respectful easy to work with upfront and honest. The installers were strong topnotch high quality hard working on task strong willed Latinos. They did a Great job and were very respectful of my home. Impressive. The whole process from beginning to end was quick and efficient from choosing the carpet to finished install it went smoothly. Thanks!
01/01/2021
We worked with Sam to replace our living room carpet. Sam was extremely helpful, knowledgeable and went the extra mile. We will definitely return to work with him again.
01/01/2021
Sam was great to work with. He made the process really easy. We found a carpet that worked great and the installer did an excellent job on some tricky stairs. We're very happy.
Such a great experience! We had multiple bids from other vendors and this by far was a gem! We were so tired of the large home improvement stores telling us they didn’t really work in that dept, but could try and help! One phone call to carpet king and I was sold! They found the carpet I was looking for and gave me a quote Basically over the phone without any hesitation. It was quickly followed by an in person measure and the install was done in less than a month ( even during covid)! The install was quick and the house was spotless after the guys left! We worked with Sam and he was so thorough and pleasant to work with! We will definitely be repeat customers for the rest of our home!
12/19/2020
We worked with Sam to replace our living room carpet. Sam was extremely helpful, knowledgeable and went the extra mile. We will definitely return to work with him again.
Such a great experience! We had multiple bids from other vendors and this by far was a gem! We were so tired of the large home improvement stores telling us they didn’t really work in that dept, but could try and help! One phone call to carpet king and I was sold! They found the carpet I was looking for and gave me a quote Basically over the phone without any hesitation. It was quickly followed by an in person measure and the install was done in less than a month ( even during covid)! The install was quick and the house was spotless after the guys left! We worked with Sam and he was so thorough and pleasant to work with! We will definitely be repeat customers for the rest of our home!
12/14/2020
I bought DIY supplies from this store, the staff was super helpful and kept the materials they offered within my budget. When there was an issue with what I received (some damaged items) they fixed it within a day without hassling me about it. Very satisfied with the service and quality of materials.
10/30/2020
09/11/2020
Sam was awesome! Very knowledgeable and helpful! I have never shopped for carpet before, he made it very simple and fun!. I would recommend working with Sam and Flooring Expo for all your flooring needs!
09/03/2020
Sam was great to work with. He made the process really easy. We found a carpet that worked great and the installer did an excellent job on some tricky stairs. We're very happy.
08/06/2020
We worked with Sam to plan a flooring and countertop install. There were a couple of hiccups in the process, hence the 4-star review: for example, a mismeasure resulted in the original material order being about 60-80 square feet short, so the installer had to return a few days later to complete the job. However, the situation was dealt with satisfactorily and overall we were very pleased with Sam's communication and responsiveness throughout the process.
08/04/2020
We purchased a large amount of Daltile and couldn’t be happier with the process. Our sales contact Sam was very responsive and bent over backwards to get us a great price. He also helped us through all the little details and issues that come up when ordering. Highly recommended!
Such a great experience! We had multiple bids from other vendors and this by far was a gem! We were so tired of the large home improvement stores telling us they didn’t really work in that dept, but could try and help!One phone call to carpet king and I was sold! They found the carpet I was looking for and gave me a quote Basically over the phone without any hesitation. It was quickly followed by an in person measure and the install was done in less than a month ( even during covid)!The install was quick and the house was spotless after the guys left! We worked with Sam and he was so thorough and pleasant to work with! We will definitely be repeat customers for the rest of our home!
08/03/2020
I bought DIY supplies from this store, the staff was super helpful and kept the materials they offered within my budget.When there was an issue with what I received (some damaged items) they fixed it within a day without hassling me about it.Very satisfied with the service and quality of materials.
01/18/2020
01/18/2020
01/18/2020
01/18/2020
Very great paint store!
01/18/2020
I needed paint a supplies for a medium sized, several day project. The staff took the time to understand my needs and explain the options and let me make the decision. They also freely offered their opinion and suggestions which was very helpful. All this made the projects go so much better. They were very patient and helpful when I call them up to clarify a couple of issues also.
01/18/2020
Casey and the rest of the team at the Edina Hirshfield's are exceptional. I'm a craftsman, and come in with some challenging projects every now and then. I can truly say that the staff here knows paint and finishes. The level of expertise and customer service displayed is something you just don't find anymore.
01/18/2020
Super friendly staff. Super helpful. And extremely knowledgeable.
01/18/2020
Excellent assistance from staff. Tell Rod I say hello!
01/18/2020
01/18/2020
Great service. Matching technology worked well. Expensive acrylic but I needed it.
01/18/2020
We worked with Dawn Feda from Hirshfield's home service to design and buy window treatments for the whole house, 16 windows, including 4 very large, and 1 patio door. All of the design was for a fully remodeled house with a very modern design. I am so thoroughly impressed by Dawn's design advice that it is hard to even explain how well all of the colors and designs have worked out for us. All it took was 2 trips from her. The installation was also done faster than promised, and the 2-person husband-wife crew was very efficient and courteous. I highly recommend Hershfield's. They may appear pricey to you, but you will never have any need to reconsider anything again.
PLEASE READ THIS. We have worked with literally hundreds of contractors and vendors over the years in our remodeling projects, typically with good success. Flooring Expo is the exception and easily the worst vendor we have ever dealt with. Our project was bungled at every level—the salesperson, the measurer, and the installation. We wrote a respectful two-page letter to both the store manager and regional manager describing the problems we experienced, neither of whom bothered to respond. It’s now four weeks after the installation, and they finally sent an installer to repair and finish the bungled job. Floor Expo makes you pay for the entire job before the installation, and now we know we know why. We strongly recommend that you take your business elsewhere to avoid this nightmare, because it doesn’t get much worse than this.
01/01/2020
I shopped at 5 stores before meeting Mike at Carpet King in St. Louis Park. He provided excellent service and the best advice on which carpet to buy. Everything went very smoothly.
12/14/2019
Rude and patronizing from the get-go, not worth your time, look elsewhere.
PLEASE READ THIS. We have worked with literally hundreds of contractors and vendors over the years in our remodeling projects, typically with good success. Flooring Expo is the exception and easily the worst vendor we have ever dealt with. Our project was bungled at every level—the salesperson, the measurer, and the installation. We wrote a respectful two-page letter to both the store manager and regional manager describing the problems we experienced, neither of whom bothered to respond. It’s now four weeks after the installation, and they finally sent an installer to repair and finish the bungled job. Floor Expo makes you pay for the entire job before the installation, and now we know we know why. We strongly recommend that you take your business elsewhere to avoid this nightmare, because it doesn’t get much worse than this.
10/01/2019
I shopped at 5 stores before meeting Mike at Carpet King in St. Louis Park. He provided excellent service and the best advice on which carpet to buy. Everything went very smoothly.
09/28/2019
Rude and patronizing from the get-go, not worth your time, look elsewhere.