Reviews

04/03/2025
Staff knowledgable and caring. Excellent service to match customer needs. Installation staff skilled and friendly, quality work.
03/19/2025
Great customer service! They worked with us through thick and thin to get it done right, and we love our new floors!
03/16/2025
Jean and Alix were great to work with! I had a few changes along the way. Jean was always there to help me through it! She was very kind and helpful. I highly recommend them for your flooring needs.
03/08/2025
Jean at Flooring Expo was great to work with. She helped me understand my options and clearly communicated during all steps. The installation team did great work. It's been a month and we are still commenting daily on how nice it looks. Thanks, Jean & team!
02/27/2025
Quick response, no pressure, positive approach to helping us get the flooring we needed.
02/25/2025
David at the Flooring Expo was incredibly helpful!! We were on a tight budget for new carpet on our rental property. David knew just what we were looking for and made an excellent suggestion to put a carpet runner on the stairs to decrease falls for our new tenant. Not only is this beneficial to them but may help avoid any insurance claims from a potential fall. I hadn’t given any thought to that. We appreciate David’s expertise and somehow even with the runner on the stairs we were able to stay within budget!! Thank you sooo much!!
02/11/2025
Sold house three days after installing new carpets.
01/18/2025
12/18/2024
Extremely pleased with Flooring Expo! David was wonderful to work with - he had great suggestions and worked with us to get the exact flooring we were looking. Communication was excellent. Very highly recommended. The installers were very easy to work with. The communication again was excellent; they were very professional, friendly and did excellent work. Also very highly recommended.
12/11/2024
The installers were great! Everything went as planned and was well communicated.
Jean made our experience exceptional! I appreciated all her expert help and guidance through the process.
12/01/2024
The team from Flooring Expo did a great job. Dave Berglund was a pleasure to work with and helped me with my selection of LVP. The installation team were very professional and did a great job.
12/01/2024
12/01/2024
We are so happy with service and instal of our custom carpet runners. Ask for Jean- she is a rock star- so knowledgeable, efficient and fun to work with!
11/01/2024
11/01/2024
Kevin Wright had great customer service and worked closely with the water restoration to get our carpet replaced from flood damage.
11/01/2024
We had a wonderful experience with Flooring Expo. We worked with Jean from the Richfield store - she not only made the selection and ordering process seamless, we gleaned great knowledge on flooring selection that we would not have gotten at a big box store. If I need any new flooring, I'm going to go see Jean!
09/01/2024
I love my new carpet!! Jean at Flooring Expo was professional, easy to work with.
09/01/2024
08/01/2024
Everything about our project was amazing! The installers were so professional, cleaning up so excellently. They were great! The pad is luxurious. The carpet surpasses my expectations! Will definitely use them again!
07/01/2024
Our sales person Jean was wonderful to work with. Our project was very small but she gave us the care and attention as if it was a full home. Alfredo, the installer and his team did a great job.
07/01/2024
We are very pleased with our Flooring Expo experience. Jean was fantastic to work with and the installation team did a top notch job. They cleaned up efficiently as they worked and made sure seams and edges were precisely secured. It looks beautiful and the price was reasonable, too!
07/01/2024
Jean at Flooring Expo in Edina has given me truly OUTSTANDING service!!
06/01/2024
I have referred several of my clients to Jean at Flooring Expo for their home projects and all of the clients have given me feedback on how wonderful the experience was to work with Jean. Jean listened to their needs and wants to find the perfect solution for their spaces. I will continue to refer my clients to her, clients are in great hands with her 30yrs of flooring experience.
06/01/2024
I had a really poor experience with floor expo. Do not get any sort of custom or wood steps installed with this company. We had to get them completely redone by a carpenter at 3X the cost after a botched job included holes in the walls and structural issues. Customer service and follow up was extremely poor. The dates were moved three times due to last minute day of cancellations. I would avoid this place altogether.
Flooring Expo did a wonderful job on the room we had carpeted. The workers were efficient and cleaned up after they finished the job. The employees were very thorough with communication when we had some issues, and took care of things right away.
Very professional and did a nice job!
Unfortunately, I had a poor experience with Flooring Expo and cannot recommend. First, the salesperson, Justin, oversold and promised a certain install that was not possible (tearing out old hardwood to install floating floor VLT in old kitchen when a glue down would only be possible.) Second, Flooring Expo uses third-party contract installers. The first installer who came out at 11:30am, could barely speak English and was unable to complete the install. After requesting a team of installers, new, knowledgeable installers came out the second time and indicated the job could not be performed as originally planned. We had to scrap the original plan and try something else. Finally, 3 month later, the project was completed on the third try. Spend a little more money and go elsewhere.
04/01/2024
Jean was very helpful and knowledgeable in helping us select a carpet for our remodeling project.
04/01/2024
Jean was fantastic helping us pick the right product for our needs. Installation was excellent. We love our new stair runner!
04/01/2024
I had a wonderful experience with Jean as I was searching for some new flooring. She was knowledgeable and kind, and educated me about all the different flooring options for my home renovation. Highly recommend!
03/01/2024
On time, very courteous installers did a professional job.
03/01/2024
Great service
03/01/2024
Customer service was great! The carpet looks great in my basement. I’m happy with the outcome
Kevin and Flooring Expo had exactly what we needed. Kevin was diligent in listening to our needs and budget and finding a perfect match. Price and quality are excellent, and carpet was installed quickly. We are super happy with our new carpet!
01/01/2024
Everything was done on time with care. I will be doing more business with Flooring Expo.
01/01/2024
Installers were friendly and did a great job
01/01/2024
Great job! Fast service
01/01/2024
Excellent communication and follow through. Happy with our new carpet!
01/01/2024
Kevin and Jean are a pleasure to work with! Our installer was so quiet we barely noticed he was there! Floor looks great! I will absolutely come back here for our next project!
01/01/2024
Great price and over all great experience:)
01/01/2024
I needed to get bedroom carpet installed quickly and the process was easy and efficient. Jean was friendly, professional and followed through on getting information to me quickly. The installers did an excellent job. I would highly recommend Flooring Expo.
01/01/2024
Great Service, Great price, Great Job!
Kevin Wright made the whole experience of buying carpet as quick and easy as it could be. He recommended a carpet style that was just right for the bedrooms in my house. He has a very affable nature. Communication was good. And he provided all this service while entertaining my toddler granddaughter! I would definitely use Flooring Expo again.
01/01/2024
Absolutely unprofessional from the person who came over to do my estimate. Super rude.
Beautiful, bright showroom filled with curated collections of carpets and hard surface samples. Amazing selection of wool carpets! Knowledgable staff make the selection process easy to navigate.
01/01/2024
Sales staff very helpful and knowledgeable. Installers neat and efficient. Great communication. The whole process was smooth and quick. Looks great!
03/05/2023
02/15/2023
Great service by Jean, she was friendly, helpful with selection and always kept in contact throughout the process. Measurement and install was smooth and efficient. Looks great and happy with the new carpet!