Reviews

05/11/2026
Sam and the installer team did a great job. I’m very glad doing business with them. They showed up on time, completed the job quickly, and everything turned out great. The team was professional, efficient, and easy to work with. Highly recommend!
05/08/2026
Jafar and crew did a great job with the installation. Selection process was easy as well.
04/28/2026
Installers were professional and work looks good
04/24/2026
Working with Jim was a fantastic experience. He is very knowledgeable, took the time to answer all of our questions and followed up. All without a high pressured sales approach. A delight to work with. Highly recommend Jim and Flooring Expo!
04/22/2026
Sales and installation services were excellent. Very happy with total product.
04/21/2026
This was the worst experience I've ever had buying flooring. We ordered our laminate flooring back in October 2016. We worked with Matt Schumi. We were told the flooring would take 1-2 weeks to arrive but probably closer to 2. We agreed and purchased the floor. Well the flooring ended up taking not 2 weeks to arrive but 3 MONTHS! However our floor is still not installed. In top of the 3 month wait for floor, we have been dealing with another month of excuses for why we can't get our floor installed. it is now the end of January 2017 and we STILL don't have our floor. We keep getting the run around and not ONCE has anyone offered a solution or anything for that matter to make this experience right. I will never use these people again. Terrible service, terrible wait. Yesterday we asked Matt Schumi to just give us the floor and we will find someone else to install it OR to give us our money back. Instead of agreeing and apologizing for such an inconvenience. He told us he is going to have to talk to someone first so he doesn't "burn any bridges with them." Well you've burned this bridge. Worst experience ever. Will not recommend to anyone.
I had a fantastic experience with Sam. He was knowledgeable, friendly, and professional. Our job went smoothly from start to finish with great communication. My wife and I love how our new floors looks!
04/07/2026
We had some upstairs carpet replaced recently by Flooring Expo. Sam did an excellent job of assessing our needs and providing a competitive price for the carpet and installation. The installation team called promptly on the install day to confirm the address and completed the install quickly. The final result was excellent and I would recommend them in the future.
04/07/2026
Terrific experience. Jim is knowledgeable and guided us through the process, installers were excellent and professional. 10/10
03/31/2026
03/17/2026
The entire process was quick and easy. From Jim doing an in-home consultation, to carpet ordering and install was less than 2 weeks and they replaced all the carpet in our house in just one day. We love our new carpet!
03/10/2026
Sam is the best in the business! Doesn't upsell, just provides you with the best option that works for your specific situation! He's my flooring guy going forward!
02/25/2026
Sam and the install crew were great to work with! Sam answered every question that my customer had and communicated every step alone the way. I recommend stopping into the Woodbury location and talking with Sam about your flooring needs.
We could not have had a better experience !! From the minute we walked into the store and met Jim, to the installers of our luxury vinal and carpeting. The service of the installers was outstanding and they were all so friendly, fast and thorough. Our salesman Jim was so patient and took the time to really listen to us. I would recommend Floor Expo by Carpet King in Woodbury , MN 100%.
02/19/2026
I am thankful for Sam's expert advice. We were able to create a lovely floor and I know I can have confidence in it for years to come. Thanks, Sam!
02/11/2026
Worked with Sam and he did a great job of getting us what we were looking for and guiding us through the process. The installers were excellent. We couldn’t be more pleased with our new upstairs carpet.
Had a great consultation with Sam. He was knowledgeable, friendly and helped explain all of the ins and outs of our flooring project to me. I was appreciative of the time he took to do that! Excited for our floors to be done soon!
01/27/2026
Jim Nordby was very helpful as we selected the carpet for two areas of our home. Each appointment for measurement and install was on time as promised. We were concerned about lining up the pattern of our living room carpet with the wood floor, and the installation team listened to our thoughts and did a great job with that. All in all, we had a great experience with Flooring Expo by Carpet King.
12/11/2025
Don, Jim, Wilson and his team were all terrific. Overall a really smooth, responsive and quick experience. Thank you!
12/03/2025
Excellent customer service, Jim and his team were very knowledgeable and answered every question my wife had which led us to a great product for our home.
12/03/2025
The entire experience was great....Don and Jim at the store....the carpet product was awesome....pricing was good....installers were fantastic. Highly recommend!
Jim was very helpful to me picking out different options of flooring to match as close as possible to my existing flooring not being replaced. Installation guys did great job. Very pleased with my experience and new flooring.
Great quality carpet, installed with care.
Great customer service and provide in stock carpet at a great pricing.
They did a great job on the install. Carpet is fantastic and the upgraded pad feels great on the feet. The installation crew moved some furniture around in each room and was able to install around the drawers in the closets. Very happy with the product and overall experience. Well done!
10/14/2025
Great job!
10/14/2025
Jim at Flooring Expo helped us tremendously by his knowledge of what flooring would look great and function well in our entertainment room. He provided solutions and the project was done in a timely manner. I highly recommend using Flooring Expo!
10/01/2025
The installation team did a perfect job. We love our new flooring.
All went well but it would have been nice to have at least one reasonably-good English-speaking installer. One spoke not at all, the other only knew key words, i.e. hello, tape, check?. They couldn't understand my questions regarding the ice maker tubing, centering the refrigerator in its space, etc., without much motioning and pointing.
08/27/2025
08/15/2025
Outstanding service all around.
Jim was very helpful. Jafar did a great job on the install. Floors look really nice, I'm very happy with the job and the price.
I had a great experience working with Jim Nordby selecting flooring for my basement. Flooring expo had just the product I was looking for and a good selection of colors. The scheduling & installation went smoothly too. Installers showed up on time and did an excellent job. They were nice, professional, organized & very efficient but detailed. Very happy with the whole process.
08/07/2025
We wanted to replace carpet in a room with a wood laminate flooring so we stopped into Flooring Expo in Woodbury. The sales consultant was very helpful and helped us find what we needed and wanted. I wanted to install it myself, so we ordered it and it was delivered to a local warehouse faster than expected and they loaded it into a trailer on my vehicle for me. Great product at a great price compared to what I found online and elsewhere!
07/22/2025
I would highly recommend Flooring Expo by Carpet King for the installation of carpet. My brother and I have a rental property that needed the entire, large unit carpeted, and Flooring Expo offered by far the best price, compared to several other companies. They were punctual, professional, communicative and efficient - they finished the job in just a few hours. The carpets look beautiful and were expertly installed. This is an excellent company with a great team!
07/07/2025
The installers did an amazing job. They were efficient, professional and their work looks excellent. They also did a great job cleaning up when they were done. Highly recommend!
06/25/2025
Sales reps were friendly, helpful and always available when I had questions. I had to delay my install bc of a family emergency and they were very accommodating. The carpet installers did a great job.
The guys did a beautiful job of installing the carpet and cleaning up. I would recommend Flooring Expo by Carpet King to anyone looking for carpet. The salesman Jim was great and very nice. I love my new carpet…
Great experience from start to finish!! Highly recommend!
06/03/2025
Great service from sales to installation.
05/13/2025
05/06/2025
Great service!
04/29/2025
The installer did a good job. He spent a lot of time pulling up the old floor and scraping all the old glue down to a smooth surface which was great. The only thing that could have been better was the caulking around the shower. All in all, we are happy with our floor choice and the installation.
04/25/2025
Excellent customer service. Carpet mill sent wasn't up to our expectations and Flooring expo immediately worked with us to make sure we got carpet we were satisfied with, even letting us change carpet style and color.
04/22/2025
The men who put in our new flooring and carpet were very kind, did great work and went above and beyond my expectations. The floors look fantastic.