Reviews

07/19/2019
like how they cleaned up their mess.
07/09/2019
07/06/2019
Easy to work with and really good installation
07/05/2019
My experience was great from order to install. Sheila was very friendly and knowledgeable in helping me choose the best carpet for my family's needs. The installers were friendly, polite and professional. I love my new carpet and will be back for my future flooring projects.
07/04/2019
Yes they did a wonderful job installing my carpet.
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/02/2019
Great service choosing carpet and laying it in my lower level.
05/20/2019
05/20/2019
Jessica was a great help when finding carpet and very patient, as it took us many months before buying, waiting for the perfect sale. She called periodically letting us know of the sales they had going on. She even remembered us and the carpet we were looking at after not seeing us for 4 months. After we purchased the carpet she went out of her way to call and give me a rebate they had going on. Excellent customer service!! And I love our new carpet. I will definitely be going back!
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
04/27/2019
Jessica was awesome. She beat our quote from Home Depot and sold us a better carpet and pad. The installers were efficient - we couldn’t be happier!
04/27/2019
Great deals, staff are great to work with, and the installer guy was terrific! I would definitely use these guys again!
Sheila was wonderful to work with. She was very patient, and helpful. I had a very good experience with Carpet King, and would recommend buying carpet there. I liked the option to finance too! The carpet installer, Jose was outstanding! thank you for everything.
04/27/2019
We bought our carpet 6 months ago. Jessica gave me recommendations based on the color I was looking for and she was very personable. Amazing customer service!!I highly recommend her and Carpet King!! A+
04/27/2019
Friendly service and great selection. Thank you Sheila!
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
03/27/2019
Outstanding service. Jessica was excellent. I needed a couple of additional floor pieces from a discontinued style and Jessica went out of her way to connect me with a customer that had just bought the remaining pieces to see if they had left overs. They did. Thanks again. I will return as a customer to Carpet King in Coon Rapids.
03/27/2019
03/08/2019
Jessica was great to work with! She's very knowledgeable, patient, and helpful. She made the whole process easy. I recommend her to anyone needing help selecting flooring.
Our service here was great! We walked in on a random Monday night and Jessica provided us with an amazing experience! She found us a carpet within our budget and we got it ordered and installed very fast, and she followed up with us to keep us informed every step of the way. I would definitely recommend going through Jessica and carpet king for your future carpet and flooring needs!
03/08/2019
Carpet King and its people are exactly what you hope for in a carpet company and installer: they’re extremely talented, creative, patient, understanding, knowledgeable, experienced, insightful, responsive and easy to work with. They provide the highest quality products and service, they’re reliable and timely, they put you completely at ease, and they’re professionals who know what they’re doing. They’re very reasonably priced, and deliver value well in excess of what they charge. We can’t recommend them highly enough! Ken and Donna Engel
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.
02/27/2019
Jessica was great to work with! She's very knowledgeable, patient, and helpful. She made the whole process easy. I recommend her to anyone needing help selecting flooring.
02/27/2019
I worked with Jessica on my vinyl plank project for our kitchen and dining room. She made it very seemless from bringing home samples to the installation at the very end. Highly recommend Working with her. Very knowledgeable.
Our service here was great! We walked in on a random Monday night and Jessica provided us with an amazing experience! She found us a carpet within our budget and we got it ordered and installed very fast, and she followed up with us to keep us informed every step of the way. I would definitely recommend going through Jessica and carpet king for your future carpet and flooring needs!
Jessica was easy to work with, knowledgable and thorough. Complete transparency from beginning of process through completion. Installers were excellent.
02/27/2019
Carpet King and its people are exactly what you hope for in a carpet company and installer: they’re extremely talented, creative, patient, understanding, knowledgeable, experienced, insightful, responsive and easy to work with. They provide the highest quality products and service, they’re reliable and timely, they put you completely at ease, and they’re professionals who know what they’re doing. They’re very reasonably priced, and deliver value well in excess of what they charge. We can’t recommend them highly enough! Ken and Donna Engel
02/27/2019
Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!
02/27/2019
From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring
02/24/2019
Went in and looked at samples before finishing the addition. Asked them to call me back with an estimate and they didn't have sample. They said they would call when sample arrived. Asked if they could install in 3 to 4 weeks. They said they would call when sample arrived then would look at installing date ..ok I understand.They never did call ... I went else where.I DON'T RECOMMEND CARPET KING .. after dealing with 2 of there stores and never got a call back from either.
02/15/2019
The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.
02/01/2019
Anita was amazing! Great service from start to finish!
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date
01/27/2019
I stopped in for prebound area rug for my living room. Jessica was very nice and explained that they are able to custom cut and make any rug size possible. She asked me my budget on this project and it was unattainable with carpet and binding. She suggested going to the Minneapolis warehouse to purchase a REM and bind that. I told her I had a deadline for a party this weekend. She was very knowledgeable and gave me great ideas for other local merchants. Great customer service and when I have future projects, I will definitely stop in there again!