Reviews

01/27/2019
Great selection, friendly service!!!
Great experience! Sheila and Jessica are wonderful....they know how to deliver super customer service. Always on top of things. I would highly recommend this store and them. Very happy with our product also.
01/27/2019
01/04/2019
Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.
The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.
Horrible experience, never again don’t use them ever!
We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)
08/30/2018
WORST experience EVER! Do not buy from Carpet King
08/23/2018
I had carpet installed winter 2018. Within month it was showing wear in high traffic areas. Immediately following installation carpet began pulling out. I find pieces of carpet all over the house. At first I thought they were just left over from Instalation. It’s been about 7 months now and the stray fibers continue to show up. It’s obviously not from Instalation. They sent an inspector out to review. His report basically says normal wear and tear. Two people live in the house with very little guests. The carpet should not be falling apart at 6 months. They refused to help now I fear I will need to replace the carpet at my expense.
06/27/2018
Went in and looked at samples before finishing the addition. Asked them to call me back with an estimate and they didn't have sample. They said they would call when sample arrived. Asked if they could install in 3 to 4 weeks. They said they would call when sample arrived then would look at installing date ..ok I understand. They never did call ... I went else where. I DON'T RECOMMEND CARPET KING .. after dealing with 2 of there stores and never got a call back from either.
05/27/2018
05/27/2017
Sheila the saleswoman is absolutely the best. Very knowledgeable and willing to take the time to find exactly what you are looking for. Great selection and installation, prices are VERY fair. Totally recommend you check this place out, you won't be disappointed.