Flooring Expo by Carpet King

We’ve been to multiple places such as menards, Home Depot, and fleet farm to find the best deals and carpet king was the best! We walked in when they were having their 50% off deal on insulation and free installation! Not only did the deal was good but Heather, the customer service rep was wonderful. She went out of her way to help us through the entire process. When we ran into a problem, Heather was nice enough to comfort us and ensure quality help. Heather has the best customer service of all places we’ve went to, even when compared to the other Carpet King locations. If you need carpet done, I recommend heading over to the Carpet King located in Savage Minnesota to get help from Heather. Also the carpet installer Pablo is an artist when it comes to carpet installation. Within 5 hours he finished installing carpet in all our rooms, stairs, and living room. He did it with precision beauty. What a guy!!!!

Home Depot completely screwed me over on an installation at the last moment while I was trying to sell my house. I went to Carpet King, explained the situation, and they were incredible! They found me a better quality flooring, got the measurement guy out the next morning, and had the flooring installed within days. They did it cheaper than Home Depot too! These guys were incredibly helpful. Highly recommend them.

Fun, knowledgeable sales team! They are a Stainmaster flooring center with a "if it stains, we replace" program..... any stain! That's the golden ticket with my busy family.

Great selections

My recent experience with Carpet King was great! We couldn’t be happier with the quality, price, fast delivery and great installation. This is my fourth installation in 25 years with Carpet King and have found no reason to go anywhere else!! Great Job!

Best of the multiple floor-covering stores that we visited. The manager is exceptionally customer-oriented and knowledgeable. Good experience overall.

Flooring Expo in Woodbury was outstanding in helping me pick out and arrange installation of my new carpet. Installation was very professional and there was no clean up for me afterwards.

I really appreciated the open, no-pressure, option-oriented approach of the manager Michael I worked with from the beginning. I learned a great deal and felt able to make an informed decision.They worked within my time frame and Steve the installer was professional, efficient, and my floor looks fantastic!

I really appreciated the open, no-pressure, option-oriented approach of the manager Michael I worked with from the beginning. I learned a great deal and felt able to make an informed decision. They worked within my time frame and Steve the installer was professional, efficient, and my floor looks fantastic!

I feel I got a fair price on our carpet and our installer was awesome. Sales communication could be better.

Carpet King provided the matching pad at the best price. I couldn’t be more pleased with their service.

A great no hassle experience!! Anita provided great customer service and went to bat for us in getting exceptional pricing. No request was out of reason and was executed above our expectations.

I would go to Carpet King again. Very helpful service. The installer did an excellent professional job on our stairway.

I write this to sincerely appreciate Jim Harris for his outstanding Customer service. He is very flexible and has a great patience in dealing with customer matters. I had different choices of Flooring companies and flooring products but Jim had been able change my mind and gave me confidence to give my LVP floor project to Carpet King, Saint Louis Park Location. Also would like to mention that I am very happy with his professionalism showed in the follow up after a sale.

I write this to sincerely appreciate Jim Harris for his outstanding Customer service. He is very flexible and has a great patience in dealing with customer matters. I had different choices of Flooring companies and flooring products but Jim had been able change my mind and gave me confidence to give my LVP floor project to Carpet King, Saint Louis Park Location.Also would like to mention that I am very happy with his professionalism showed in the follow up after a sale.

They showed up on time and did a awesome job installing our carpet. They also did a great job cleaning up, and vacuumed the carpet before leaving. We will be definitely call them again for are living room carpet!

After Home Depot dropped the ball, these guys came through with flying colors. Absolutely outstanding from start to finish. Everything was delivered on time and the installer really went the extra mile. We're customers for life. Thanks!!!

Great experience shopping, quick turnaround on install, and all the flooring looks fantastic!

Quick, good quality, priced right.

Quick, efficient, professional, and most important - did quality work!

Michael and the other gal that helped me load the flooring.

Fast friendly and knowledgeable. Immediate dates available for measurements. Much faster than box stores.

Great sales person. Worked with me when carpet was ready to install but my remodel ran behind. Matched lowest price I found for carpet I wanted. Only one minor problem: installers covered a vent. But when I called rep, installer called me back within minutes and job was completed promptly.

Carpet installed on stairs are not done correctly. Complaint was brought to sales rep but no answer yet.

The carpet looks great. the guys did a good job and cleaned up after.

Beautiful products and timely installation

Great customer service excellent installation. I have had carpet king Do 4 projects for me over they years from Carpet to laminate. Very happy With there work . Definitely recommend !!!

Michael was the best ! Service impeccable and we love our new carpeting 👍🏻👍🏻👍🏻. Will not go anywhere else from now on!!’

Thank you very much for an easy transaction, a lot of savings, and great customer service.

I will never recommend Carpet King to anyone! told me they would do something about a finance issue, never did. They don't follow thru on what they tell you. My recommendation, quit lying!!! Fix what you did so people that finance don't get ripped off!!!

We ordered vinyl flooring as well as carpeting for minimal areas. Jim at the Apple Valley location was very helpful in getting us quality materials for the budget we had. He was able to get our product and installation scheduled in the tight time frame we were looking for. The installers were polite, professional, and very hard working! We will definitely be using them again!

They went above and beyond to get me a carpet I found elsewhere at a great price, and the installers were top notch, thorough and professional. Would highly recommend.

Karsten was our salesperson and he did a wonderful job. Our installer was very competent and came right on time. I definitely would use them again.

I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!

Great color choices, delivery on time, and good service .

My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!

They were prompt and responsive to our request for quick service.

Heather was very easy to work with and SO helpful! She made sure our carpet got ordered and that everything went well. There was a slight mixup on installation day, and when I called Heather, she made sure the problem got solved immediately! Her priority is customer satisfaction! The installation team was great, very polite and hardworking. We are very happy with our new carpet! Thank you!

Terrible. We actually had to fire them and they did not complete the job. Most incompetent people I have ever dealt with. They continued to order the wrong product on multiple occasions. We had to hire a different company to come and finish the job. They also damaged our bathroom floor as they incorrectly tore up the tile in the bathroom that we had to replace. They offered no assistance in making it right. In fact they wanted to charge us to have them come back and fix it. We also went to great lengths to verify what was included in our install. We have emails from their staff showing what we were promised was not delivered that they wanted to charge us for. We will be sharing these on social media. We made the decision to go with them based on the pricing they gave us. We made a business decision based on the pricing and facts they provided. Unfortunately they did not come through and honor it. Again we have email communication with them that validates our issues. What's dissapointing is how they have tried to handle the situation. Instead of trying to find solutions to help finish the job the store manager only provided excuses instead of solutions. In fact this is the same experience we had with our sales rep. The owner of this store should be embarrassed by how their employees interact with customers.

Heather was very easy to work with and SO helpful! She made sure our carpet got orderedand that everything went well. There was a slight mixup on installation day, and when I called Heather, she made sure the problem got solved immediately! Her priority is customer satisfaction! The installation team was great, very polite and hardworking. We are very happy with our new carpet! Thank you!

They were on time.. moved furniture and moved it back. Took old carpeting and cleaned up nice. Nice Group of installers.

Very friendly and helpful in our selections of carpet

They got me additional trim quickly. Good company.

Failed to notice my order was never placed until I called the day after my installation was to occur.

Good, quick service. Nice folks, who all communicated with me very clearly every step of the way.