Reviews

09/30/2019
Michael was the best ! Service impeccable and we love our new carpeting 👍🏻👍🏻👍🏻. Will not go anywhere else from now on!!’
Thank you very much for an easy transaction, a lot of savings, and great customer service.
The carpet looks great. the guys did a good job and cleaned up after.
09/13/2019
I will never recommend Carpet King to anyone! told me they would do something about a finance issue, never did. They don't follow thru on what they tell you. My recommendation, quit lying!!! Fix what you did so people that finance don't get ripped off!!!
09/06/2019
We ordered vinyl flooring as well as carpeting for minimal areas. Jim at the Apple Valley location was very helpful in getting us quality materials for the budget we had. He was able to get our product and installation scheduled in the tight time frame we were looking for. The installers were polite, professional, and very hard working! We will definitely be using them again!
They went above and beyond to get me a carpet I found elsewhere at a great price, and the installers were top notch, thorough and professional. Would highly recommend.
Karsten was our salesperson and he did a wonderful job. Our installer was very competent and came right on time. I definitely would use them again.
09/04/2019
I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!
Great color choices, delivery on time, and good service .
08/30/2019
Pricey (30% more than what we ended up spending elsewhere) and wasn't super impressed with the staff. They were nice enough, just weren't great.
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
08/18/2019
They were prompt and responsive to our request for quick service.
The carpet guys called when they were on their way and again about being a bit late. That's OK, we live a ways out of town. When they arrived their gear was carried in and they went right to work. Upon completion, all carpet scraps were removed and the carpet was fully vacuumed. The carpet guys proudly showed me the completed installation. Very professional. Carpet King is my first choice for carpets.
08/04/2019
They were on time.. moved furniture and moved it back. Took old carpeting and cleaned up nice. Nice Group of installers.
08/04/2019
Very friendly and helpful in our selections of carpet
08/04/2019
They got me additional trim quickly. Good company.
08/04/2019
Failed to notice my order was never placed until I called the day after my installation was to occur.
I really like this company. They are very kind and professional. Also, they listen to your concerns. When I get my carpet done in the living room again I will use this company!
07/26/2019
The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.
07/26/2019
they were extremely helpful and always answered our questions with expertise.
Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!
07/21/2019
Good prices bought our carpet there
I would recommend everything! From start to finish everything was great!
07/19/2019
The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.
07/19/2019
like how they cleaned up their mess.
Easy to work with and really good installation
07/05/2019
The sales team was good to work with, and the installer did excellent work. Very pleased over all!
07/04/2019
Yes they did a wonderful job installing my carpet.
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Great service choosing carpet and laying it in my lower level.
05/13/2019
how does a flooring business stick around for over 30 years? Nice job guys.
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
04/27/2019
Susan was awesome in helping us with carpet choices. Finding the right color, texture, and price point we were looking for. On installation day, everything went as scheduled...installer called to confirm his arrival time and provided us with an estimated installation timeframe. He was professional, provided great customer service and did an outstanding job!!! We love our new carpet!
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
03/27/2019
Very knowledgeable! Great customer service! Installation was impeccable
03/08/2019
Carpeting King helped us with some carpet that we had replaced because of water damage and they did a fantastic job. Scott was amazing, very very professional and accommodating. And very responsive to our needs. I would highly recommend working with Carpet King and especially Scott. I would have no problem recommending them to friends and family.
03/08/2019
Scott performed absolutely perfect customer service, communicated with me through the process. Scott is a true professional and the carpet is exactly what I needed. I will be back, and I will refer my friends to him when appropriate. Percy McCy
03/08/2019
We had a great experience from start to finish. We carpeted the whole house and new flooring in the kitchen and bathroom. The quality of product is far superior then anything you can find in the 'box stores'. Better quality for the money. There is more variety in this store then you think. Compare this quality to the box store and you will be back to this Carpet King -Maplewood location.
03/08/2019
We had a great experience with the whole staff, from start to finish. I had a concern about a carpet/tile transition being loose, and they came right back out to address it. Thanks for a job well done!
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.