Reviews

07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/18/2019
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
05/31/2019
Great service choosing carpet and laying it in my lower level.
05/13/2019
We love our CoreTech floor especially after water got into our basement. After wiping & drying the planks, we could reuse the material! It was not damaged & the tech from flooring Expo was able to re-lay it for a nominal cost! We are return customers!!
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
Good service, great prices!
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
I partnered with the Flooring Expo Team to install new carpeting and wood floors in our new home. They surpassed our expectations in every area: 1. They listened to our objectives and helped us select the perfect flooring options. 2. Their pricing package was extremely competitive. 3. The process moved quickly and they communicated efficiently and effectively before we started the installation. 4. The Flooring Expo Installation Crews were AMAZING !! Outstanding craftsmanship, they took time to answer questions, they seemed extremely committed to ensuring we were happy with process and they did a great job cleaning up prior to leaving the job. In summary, we feel very fortunate that we made the decision to partner with Flooring Expo and we will be recommending them to all of friends and family when they're looking for flooring options.
03/08/2019
I just had vinyl plank flooring installed in my home. The sales staff was very helpful and attentive to my concerns. I was in a bit of a time crunch to have this done, and they worked with me. Don in the office, the estimator, and the installers were wonderful to work with. David accommodated me by getting Steve to come so the work could be done in one day instead of two. They were both very pleasant, conscientious and capable. They did an AWESOME job, and completed the install in one day! I could not be more pleased and would highly recommend Flooring Expo in Woodbury for your flooring needs!
03/08/2019
Flooring installed by Flooring Expo finally completed after a 5-week nightmare. This company made NOTHING easy. Now my husband and I must clean downstairs before moving our furniture and things back. Dust and dirt from the process is everywhere. We were "promised" it would be left in move-in ready condition. Just icing on the cake. Warning: SPEND your money elsewhere.
03/08/2019
Very competitively priced kitchen flooring. Excellent installation of luxury vinyl plank done by Scott. Couldn't be happier. Our carpet was seamlessly installed today. The installer was hard working polite on time. Alfredo did a professional install and worked non stop .
03/08/2019
Terry has helped us purchase almost all new flooring for our home. We've order twice in the last 6 months and both experiences were very good. The last job they did was a wood floor. The installers were excellent. So detailed. It's perfect.
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.
02/27/2019
02/27/2019
Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!
02/27/2019
From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring
02/24/2019
Our family has done 4 project with Flooring Expo over the past 5 years. We’ve had fun selecting carpet, wood flooring and luxury vinyl from their Woodbury store and we felt they had a great selection of everything. Each project was financed through them which made it easy to afford. Every question was answered and every phone call returned immediately and the morning of the installation, our installers came on time. Fun to watch the process, we felt so comfortable as the work progressed. The installers cleaned up after the jobs were completed and left us with brand new and beautiful flooring. Each time we worked with Terry, the manager, and he always went beyond his duties to either come out to see our project, deliver the product or answer follow up questions.Everyone involved was though, competent, pleasant and helpful. I’d recommend this business to anyone considering a remodel.
02/24/2019
I just had vinyl plank flooring installed in my home. The sales staff was very helpful and attentive to my concerns. I was in a bit of a time crunch to have this done, and they worked with me. Don in the office, theestimator, and the installers were wonderful to work with. David accommodated me by getting Steve to come so the work could be done in one day instead of two. They were both very pleasant, conscientious and capable. They did an AWESOME job, and completed the install in one day! I could not be more pleased and would highly recommend Flooring Expo in Woodbury for your flooring needs!
02/15/2019
The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.
02/01/2019
Anita was amazing! Great service from start to finish!
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date
01/27/2019
Our family has done 4 project with Flooring Expo over the past 5 years. We’ve had fun selecting carpet, wood flooring and luxury vinyl from their Woodbury store and we felt they had a great selection of everything. Each project was financed through them which made it easy to afford. Every question was answered and every phone call returned immediately and the morning of the installation, our installers came on time. Fun to watch the process, we felt so comfortable as the work progressed. The installers cleaned up after the jobs were completed and left us with brand new and beautiful flooring. Each time we worked with Terry, the manager, and he always went beyond his duties to either come out to see our project, deliver the product or answer follow up questions. Everyone involved was though, competent, pleasant and helpful. I’d recommend this business to anyone considering a remodel.
01/04/2019
Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.
The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.
I partnered with the Flooring Expo Team to install new carpeting and wood floors in our new home. They surpassed our expectations in every area:1. They listened to our objectives and helped us select the perfect flooring options.2. Their pricing package was extremely competitive.3. The process moved quickly and they communicated efficiently and effectively before we started the installation.4. The Flooring Expo Installation Crews were AMAZING !! Outstanding craftsmanship, they took time to answer questions, they seemed extremely committed to ensuring we were happy with process and they did a great job cleaning up prior to leaving the job.In summary, we feel very fortunate that we made the decision to partner with Flooring Expo and we will be recommending them to all of friends and family when they're looking for flooring options.
I partnered with the Flooring Expo Team to install new carpeting and wood floors in our new home. They surpassed our expectations in every area:1. They listened to our objectives and helped us select the perfect flooring options.2. Their pricing package was extremely competitive.3. The process moved quickly and they communicated efficiently and effectively before we started the installation.4. The Flooring Expo Installation Crews were AMAZING !! Outstanding craftsmanship, they took time to answer questions, they seemed extremely committed to ensuring we were happy with process and they did a great job cleaning up prior to leaving the job.In summary, we feel very fortunate that we made the decision to partner with Flooring Expo and we will be recommending them to all of friends and family when they're looking for flooring options.
10/27/2018
10/27/2018
10/27/2018
Great selection of hard flooring and the sales people were very helpful. Installation was completed yesterday and everything looks awesome. Thanks!
Horrible experience, never again don’t use them ever!
09/27/2018
I just had vinyl plank flooring installed in my home. The sales staff was very helpful and attentive to my concerns. I was in a bit of a time crunch to have this done, and they worked with me. Don in the office, the estimator, and the installers were wonderful to work with. David accommodated me by getting Steve to come so the work could be done in one day instead of two. They were both very pleasant, conscientious and capable. They did an AWESOME job, and completed the install in one day! I could not be more pleased and would highly recommend Flooring Expo in Woodbury for your flooring needs!
We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)
09/26/2018
I just had vinyl plank flooring installed in my home. The sales staff was very helpful and attentive to my concerns. I was in a bit of a time crunch to have this done, and they worked with me. Don in the office, theestimator, and the installers were wonderful to work with. David accommodated me by getting Steve to come so the work could be done in one day instead of two. They were both very pleasant, conscientious and capable. They did an AWESOME job, and completed the install in one day! I could not be more pleased and would highly recommend Flooring Expo in Woodbury for your flooring needs!
08/30/2018
WORST experience EVER! Do not buy from Carpet King
08/23/2018
I had carpet installed winter 2018. Within month it was showing wear in high traffic areas. Immediately following installation carpet began pulling out. I find pieces of carpet all over the house. At first I thought they were just left over from Instalation. It’s been about 7 months now and the stray fibers continue to show up. It’s obviously not from Instalation. They sent an inspector out to review. His report basically says normal wear and tear. Two people live in the house with very little guests. The carpet should not be falling apart at 6 months. They refused to help now I fear I will need to replace the carpet at my expense.
07/27/2018
Flooring installed by Flooring Expo finally completed after a 5-week nightmare. This company made NOTHING easy. Now my husband and I must clean downstairs before moving our furniture and things back. Dust and dirt from the process is everywhere. We were "promised" it would be left in move-in ready condition. Just icing on the cake. Warning: SPEND your money elsewhere.
07/27/2018
Very competitively priced kitchen flooring. Excellent installation of luxury vinyl plank done by Scott. Couldn't be happier. Our carpet was seamlessly installed today. The installer was hard working polite on time. Alfredo did a professional install and worked non stop .