Not what I expected.. Nice salesman came and sold us carpet for half of our house and told us the carpet was in stock and we could have it installed in no time at all. We paid cash in full right away. After paying they called back to say the carpet we wanted actually was backorded. They recommended a "nicer carpet" that wasn't exactly the same and they wouldn't charge me extra. I still had two wait three weeks for my carpet to be installed. Installers did a decent job but marked up my freshly painted walls. I called customer service and have had response. Do yourself a favor and go with a different company.
We are thrilled with our new carpet! It looks great and feels great on my feet too! Everyone we dealt with was friendly and professional. They have a wonderful line of carpets to select from. I was given good advice that made my carpet selection even easier. Next time I replace carpet I will definitely visit Flooring Expo.
This place is awesome! Garrett is outstanding! Very helpful and knowledgeable. Great service and the carpet installation was fast and done professionally. I highly recommend Flooring Expo. If I could give them 10 stars I would.
I dealt directly with Sheila and she was AMAZING. I cannot say enough kind words about how she went out of her way to make this the quickest & easiest process she could for my husband and I. From start to finish she was available every step of the way. We had an extremely tight window to get our carpet installed before our move & she miraculously made it happen when no other place could!!! I can not thank her enough! The installers did great, our carpet turned out beautiful, and we love it so much!!! It was a privilege to be able to deal with Sheila!!! 🤗😃
Avoid the larger stores that try to lure you in with free deals. Not only does Flooring Expo work harder for you, they also have higher quality carpet, better prices, quicker install times, and a knowledgeable kind staff. You can't go wrong here.
I dealt directly with Sheila and she was AMAZING. I cannot say enough kind words about how she went out of her way to make this the quickest & easiest process she could for my husband and I. From start to finish she was available every step of the way. We had an extremely tight window to get our carpet installed before our move & she miraculously made it happen when no other place could!!! I can not thank her enough! The installers did great, our carpet turned out beautiful, and we love it so much!!! It was a privilege to be able to deal with Sheila!!! 🤗😃
Sheila is the best. She educated us on different types of flooring and suggested those suited for our specific needs.She is very knowledgeable with all flooring and taught us a lot that we didn't know. I took many samples back and forth because I couldn't make up my mind and she was very patient with me. Additionally, she kept me updated on my shipment and was very helpful during every step of the way.
Great customer service and the installation was top notch. They took their time and did a great job. That’s the reason we’ve gone to them multiple times.
Sheila is the best. She educated us on different types of flooring and suggested those suited for our specific needs.She is very knowledgeable with all flooring and taught us a lot that we didn't know. I took many samples back and forth because I couldn't make up my mind and she was very patient with me.Additionally, she kept me updated on my shipment and was very helpful during every step of the way.
Shelia did a fantastic job of helping me find the perfect carpet and making the process simple and easy. I went in not knowing anything about carpet and was nervous about the entire process. She not only educated me on the differences and what to look for in a carpet, but helped make sure i got the right carpet for my family and that looked amazing. I would highly recommend going to this location over any of the other places you might think to go to for carpet. You will not regret it!
My husband and I had a great time shopping for carpet for our steps at Carpet King in Coon Rapids! Sheila helped us out. She was extremely knowledgeable about all types of flooring and was able to help us pick out a high quality wool carpet. We were going to have a friend install it, but the price for Carpet King to install couldn’t be beat so we went with Carpet King for everything. Sheila was amazing in trying to save us money and steer us in the right direction from start to finish! The installer was great and did an awesome job in such a professional manner. We even got a call the next day from Sheila making sure we were happy with everything! Top notch customer service, good quality products at an affordable price is what you’ll find when you shop at Carpet King for your flooring needs!
Jessica was a great help when finding carpet and very patient, as it took us many months before buying, waiting for the perfect sale. She called periodically letting us know of the sales they had going on. She even remembered us and the carpet we were looking at after not seeing us for 4 months. After we purchased the carpet she went out of her way to call and give me a rebate they had going on. Excellent customer service!! And I love our new carpet. I will definitely be going back!
We bought our carpet 6 months ago. Jessica gave me recommendations based on the color I was looking for and she was very personable. Amazing customer service!! I highly recommend her and Carpet King!! A+
Very disappointed with the oak wood flooring we had installed by carpet king. the wood floor it’s self was a beautiful product that ended up being installed wrong. Even with clear instructions on how we wanted our floor to look the floor installer was confused and started asking us questions but we don’t install wood floors so I was hoping for someone with experience. Needless to say our wood floor was installed with cracks, chips, nail holes and trim split with a large gap meeting our other wood floor. On top of it he made a huge mess outside our front door leaving wood chips and saw dust everywhere! Now we are waiting for someone to come out and fix it or either tear it out and start over. Our very first home project nightmare. Carpet king uses contract wood floor installers I’m told. Lesson learned to do my research next time.
My husband and I had a great time shopping for carpet for our steps at Carpet King in Coon Rapids! Sheila helped us out. She was extremely knowledgeable about all types of flooring and was able to help us pick out a high quality wool carpet. We were going to have a friend install it, but the price for Carpet King to install couldn’t be beat so we went with Carpet King for everything. Sheila was amazing in trying to save us money and steer us in the right direction from start to finish! The installer was great and did an awesome job in such a professional manner. We even got a call the next day from Sheila making sure we were happy with everything! Top notch customer service, good quality products at an affordable price is what you’ll find when you shop at Carpet King for your flooring needs!
My experience was great from order to install. Sheila was very friendly and knowledgeable in helping me choose the best carpet for my family's needs. The installers were friendly, polite and professional. I love my new carpet and will be back for my future flooring projects.