Reviews

02/23/2024
02/23/2024
Very happy with our carpet purchase and installation. Thoroughly recommend
02/17/2024
Great job!
Don and Jim have been great, giving us personalized service and giving us the best deal.
02/06/2024
The first installer had attitude and walked out. But the second crew was awesome and we are planning on having them back for next project My sales guy Jim is awesome top
01/08/2024
Very informative workers. Satisfying that he knew what we were looking for in products, service, and availability of installation of their products. Thank you Douglas.
11/08/2023
My wife and I recently purchased a home and decided the 25-year-old carpet in our LR and BR's and dark laminate flooring in the kitchen needed to be replaced. We had used Flooring Expo for other projects in the house and due to their excellent customer service and products, it was an easy decision to go back to them. We wanted vinyl plank flooring and Jim provided good options with color, style, and price point and we made a decision that more than met our needs. Product was ordered and arrived sooner than expected, scheduling was easy and quick. The installers were professional and very thorough in removing the old flooring and laying down the new - when questions arose about replacement trim for interesting nooks within our home, they offered good solutions. In the end, we're extremely happy with the vinyl flooring we picked and the process of installation. Our "90's" home is beautiful and now updated with a modern feel and more functional with our dogs. Very happy and highly recommend working with Flooring Expo!
11/08/2023
Very professional installation. We love the flooring. Thanks Jim
Installers were excellent, they rate 5 stars
11/04/2023
My wife and I recently purchased a home and decided the 25-year-old carpet in our LR and BR's and dark laminate flooring in the kitchen needed to be replaced. We had used Flooring Expo for other projects in the house and due to their excellent customer service and products, it was an easy decision to go back to them. We wanted vinyl plank flooring and Jim provided good options with color, style, and price point and we made a decision that more than met our needs. Product was ordered and arrived sooner than expected, scheduling was easy and quick. The installers were professional and very thorough in removing the old flooring and laying down the new - when questions arose about replacement trim for interesting nooks within our home, they offered good solutions.In the end, we're extremely happy with the vinyl flooring we picked and the process of installation. Our "90's" home is beautiful and now updated with a modern feel and more functional with our dogs. Very happy and highly recommend working with Flooring Expo!
10/23/2023
Excellent customer service!!! Super helpful and listened to all our needs, wants, and concerns.
Very good experience. Excellent sales personnel as well as installers.
10/08/2023
The whole process from selecting, buying and installing was flawless. Great service.
10/08/2023
Very knowledgeable about all their flooring and suggested multiple solutions for us . Very good people and made buying enjoyable experience. Would recommend them first for any flooring needs
10/08/2023
10/05/2023
They were very helpful and I'm looking forward to doing business with them
08/08/2023
Jim was very pleasant to work with, no pressure and found just what we were looking for. Install went great. Thanks
We had excellent service from Flooring Expo. The Carpet Layers led by Eduardo were on time, professional, courteous and did a fabulous job.
06/25/2023
Nice easy process from purchase to installation.
We had excellent service from Flooring Expo. The Carpet Layers led by Eduardo were on time, professional, courteous and did a fabulous job.
05/18/2023
Jim in sales was very helpful. Install crew worked non stop! They were great. The only bad thing is hard to communicate as no one spoke English.
05/05/2023
Excellent customer service, very friendly and helpful. Even helped load the car!
04/27/2023
Excellent customer service! Carpet install went very smoothly. We are very happy with our purchase. Thank you !
04/16/2023
Super service, prices and install
04/14/2023
Great customer service! Nice selection of carpet.
03/28/2023
Great team of Terry and Jim had our carpet/pad installed quickly. Knowledgeable folks, trustworthy and with great communication made for a pleasant experience.
03/27/2023
Great job!
03/24/2023
Had an okay install of $11k in flooring, needed a couple returns to fix things.A year or so later we damaged the stair nose and ordered a replacement and transition piece. For $222 what we got is scratched the entire length, not the same product, 2” wide instead of 2 3/4 and they refuse to refund. Staff kept saying it is a special order and if you don’t like the color I can’t fix that. I never said I don’t like the color it is damaged and not the same size as what was originally installed. Seems for customer satisfaction on a job of that size they should take it back. My daughter just bought a house and is replacing all floors. I will definitely tell her to go elsewhere
03/20/2023
03/18/2023
03/17/2023
The entire process was smooth and professional. The installation crew was very thorough and experienced.
03/08/2023
great group to work with - only gave 4 stars just because it turned out to be a little more expensive than we originally were lead to believe, but not a huge amount. Great work, great communication.
03/08/2023
Don and Jim helped us pick the perfect carpet for our home, and accommodated longer-than-expected storage due to our other home improvement projects. The installation guys worked hard from 9am to 8pm to get the job done in one day! They were gentle on furniture while moving things around, which we really appreciated. The new carpet is beautiful and comfortable. We highly recommend Flooring Expo Woodbury for your flooring project!
Flooring Expo did a great job on my floors, but an incomplete job on my stairs. Called several times, but they never got any to come out to my home to fix the carpet. I think they cut the carpet too short. I'll keep trying to get service.
03/08/2023
Purchased carpet here 1 year ago and back for more.. Helpful and knowledge staff. Great service
02/28/2023
great group to work with - only gave 4 stars just because it turned out to be a little more expensive than we originally were lead to believe, but not a huge amount. Great work, great communication.
02/12/2023
Courteous, fast service and install all done correctly. I would recommend.
10/15/2022
Don and Jim helped us pick the perfect carpet for our home, and accommodated longer-than-expected storage due to our other home improvement projects. The installation guys worked hard from 9am to 8pm to get the job done in one day! They were gentle on furniture while moving things around, which we really appreciated. The new carpet is beautiful and comfortable. We highly recommend Flooring Expo Woodbury for your flooring project!
Flooring Expo did a great job on my floors, but an incomplete job on my stairs. Called several times, but they never got any to come out to my home to fix the carpet. I think they cut the carpet too short. I'll keep trying to get service.
09/20/2022
We just had our flooring installed and I could not be happier with the final product. The sales team was professional and honest. The installers were on time and did great work. Really pleased with our experience.
06/25/2022
06/23/2022
The staff was very professional and helpful. Very knowledgeable about the product. The install was done in a timely manner.
05/30/2022
Amazing customer service!!! The products they sell are quality! Their workmanship is A+. We purchased our flooring It took a very little time to get it, it was installed with care. They were very polite, cleaned up after, in a timely manner! We have never had so many compliments on our luxury vinyl flooring. It looks and feels like wood, and it’s family durable… Tested! I’ve been referring all my friends & co-workers to Flooring Expo. It’s Hassle-Free, the way it’s suppose to be! Thank you Jim & Crew!!!!
05/25/2022
Very happy from the beginning to the end with Flooring Expo. Love the carpeting.
05/22/2022
Excellent service at Woodbury location. Jim knew exactly what I wanted.