Flooring Expo by Carpet King

The entire process was smooth and professional. The installation crew was very thorough and experienced.

great group to work with - only gave 4 stars just because it turned out to be a little more expensive than we originally were lead to believe, but not a huge amount. Great work, great communication.

Don and Jim helped us pick the perfect carpet for our home, and accommodated longer-than-expected storage due to our other home improvement projects. The installation guys worked hard from 9am to 8pm to get the job done in one day! They were gentle on furniture while moving things around, which we really appreciated. The new carpet is beautiful and comfortable. We highly recommend Flooring Expo Woodbury for your flooring project!

Flooring Expo did a great job on my floors, but an incomplete job on my stairs. Called several times, but they never got any to come out to my home to fix the carpet. I think they cut the carpet too short. I'll keep trying to get service.

Purchased carpet here 1 year ago and back for more.. Helpful and knowledge staff. Great service

great group to work with - only gave 4 stars just because it turned out to be a little more expensive than we originally were lead to believe, but not a huge amount. Great work, great communication.

Courteous, fast service and install all done correctly. I would recommend.

Don and Jim helped us pick the perfect carpet for our home, and accommodated longer-than-expected storage due to our other home improvement projects. The installation guys worked hard from 9am to 8pm to get the job done in one day! They were gentle on furniture while moving things around, which we really appreciated. The new carpet is beautiful and comfortable. We highly recommend Flooring Expo Woodbury for your flooring project!

Flooring Expo did a great job on my floors, but an incomplete job on my stairs. Called several times, but they never got any to come out to my home to fix the carpet. I think they cut the carpet too short. I'll keep trying to get service.

We just had our flooring installed and I could not be happier with the final product. The sales team was professional and honest. The installers were on time and did great work. Really pleased with our experience.

The staff was very professional and helpful. Very knowledgeable about the product. The install was done in a timely manner.

Amazing customer service!!! The products they sell are quality! Their workmanship is A+. We purchased our flooring It took a very little time to get it, it was installed with care. They were very polite, cleaned up after, in a timely manner! We have never had so many compliments on our luxury vinyl flooring. It looks and feels like wood, and it’s family durable… Tested! I’ve been referring all my friends & co-workers to Flooring Expo. It’s Hassle-Free, the way it’s suppose to be! Thank you Jim & Crew!!!!

Very happy from the beginning to the end with Flooring Expo. Love the carpeting.

Excellent service at Woodbury location. Jim knew exactly what I wanted.

Great installer, he was very neat and did a great job. Also just a duper nice guy.

My installers were professional, couteous, and respectful. There were a couple issues that were quickly remedied on installation day. There were a couple issues found afterwards that were quickly and efficiently resolved. So pleased with the high level of customer service with this project. Will definitely use them again. This was my second job from them.

Very nice place and very nice people .do your floor and carpet shopping there.

Purchased carpet here 1 year ago and back for more.. Helpful and knowledge staff. Great service

I attempted to use them twice for different projects. The first project was to replace the carpet on the stairs in my home. I went into the store originally to talk to someone directly and had a decent experience. He had me take home some carpet samples and said they would pick them up when they came out to do measurements. So I left my information with him so that the person doing the measurements could get ahold of me to schedule something. I never received any calls and no one ever came out to take measurements. After a few weeks, I finally had some time before they closed to bring back the carpet samples. Fast forward around six months later, I decided to replace the carpet in the upstairs bedrooms, I filled out their online form this time around and someone called/text with me to get a date/time set up to come out and discuss options. They ran into some issues (flat tire) so we rescheduled our appointment for a different day. After they came out, I was not impressed with both the options they had, or their professionalism towards what I wanted done. During the walk-through he immediately pointed out a spot they weren't going to replace since it would be too much labor (the small section under the washer/dryer). He gave me a rough estimate for three different options, all of which were higher than another company that I had come out (who did include under the washer/dryer) and then he was going to email me a full quote the next day. Never received that final quote. Probably a decent company based on the reviews I did look at prior to attempting to go with them, but after my two experiences I will be going elsewhere for any future flooring needs.

Great customer services and pricing. We found out last minute our floor was back ordered two months but our sales guy Josh made some calls and got it expedited from Texas and they covered half the extra shipping cost. I shopped around a lot and am so happy I went with Flooring Expo, their customer service is A+.

Great customer service! Love my new LVP floors!

I attempted to use them twice for different projects. The first project was to replace the carpet on the stairs in my home. I went into the store originally to talk to someone directly and had a decent experience. He had me take home some carpet samples and said they would pick them up when they came out to do measurements. So I left my information with him so that the person doing the measurements could get ahold of me to schedule something. I never received any calls and no one ever came out to take measurements. After a few weeks, I finally had some time before they closed to bring back the carpet samples.Fast forward around six months later, I decided to replace the carpet in the upstairs bedrooms, I filled out their online form this time around and someone called/text with me to get a date/time set up to come out and discuss options. They ran into some issues (flat tire) so we rescheduled our appointment for a different day. After they came out, I was not impressed with both the options they had, or their professionalism towards what I wanted done. During the walk-through he immediately pointed out a spot they weren't going to replace since it would be too much labor (the small section under the washer/dryer). He gave me a rough estimate for three different options, all of which were higher than another company that I had come out (who did include under the washer/dryer) and then he was going to email me a full quote the next day. Never received that final quote. Probably a decent company based on the reviews I did look at prior to attempting to go with them, but after my two experiences I will be going elsewhere for any future flooring needs.

I attempted to use them twice for different projects. The first project was to replace the carpet on the stairs in my home. I went into the store originally to talk to someone directly and had a decent experience. He had me take home some carpet samples and said they would pick them up when they came out to do measurements. So I left my information with him so that the person doing the measurements could get ahold of me to schedule something. I never received any calls and no one ever came out to take measurements. After a few weeks, I finally had some time before they closed to bring back the carpet samples.Fast forward around six months later, I decided to replace the carpet in the upstairs bedrooms, I filled out their online form this time around and someone called/text with me to get a date/time set up to come out and discuss options. They ran into some issues (flat tire) so we rescheduled our appointment for a different day. After they came out, I was not impressed with both the options they had, or their professionalism towards what I wanted done. During the walk-through he immediately pointed out a spot they weren't going to replace since it would be too much labor (the small section under the washer/dryer). He gave me a rough estimate for three different options, all of which were higher than another company that I had come out (who did include under the washer/dryer) and then he was going to email me a full quote the next day. Never received that final quote. Probably a decent company based on the reviews I did look at prior to attempting to go with them, but after my two experiences I will be going elsewhere for any future flooring needs.

Great quality product and customer service!

We had a great experience working with Flooring Expo. There wasn’t any pressure to buy, the price and timeframe to install was great, and our new carpet was installed perfectly. We highly recommend them and will be back for any future projects. Thank you!

Don was an absolut pleasure to work with. He was very knowledgeable and very helpful with choosing our new Kitchen floor. I highly recommend Flooring Expo and ask for Don.

Don was great to work with. Listened and showed us lots of options that worked for our home.

The sales person (Jim) was excellent. The installers and installation job were excellent. Why only 3 stars? I expected the install to begin early on install day. But no one called me until I started calling and asking what was going on. I got time delayed time windows (after having to ask what was going on) and the last window began at 5:30 pm. I waited all day, watching for them to arrive with no furniture as I had moved it into the garage. I said 5:30 was too late to install, on a job that I was told would be a full day. I slept on the floor, which was easier than moving my bed back into the house and then back out to the garage. So they came the next day. After I complained, Jim contacted 2 people. One really didnt care about the delay and the other never called back.

We had a great experience working with Flooring Expo. There wasn’t any pressure to buy, the price and timeframe to install was great, and our new carpet was installed perfectly. We highly recommend them and will be back for any future projects. Thank you!

Don was great to work with. Listened and showed us lots of options that worked for our home.

Don was an absolut pleasure to work with. He was very knowledgeable and very helpful with choosing our new Kitchen floor. I highly recommend Flooring Expo and ask for Don.

The sales person (Jim) was excellent. The installers and installation job were excellent. Why only 3 stars? I expected the install to begin early on install day. But no one called me until I started calling and asking what was going on. I got time delayed time windows (after having to ask what was going on) and the last window began at 5:30 pm. I waited all day, watching for them to arrive with no furniture as I had moved it into the garage. I said 5:30 was too late to install, on a job that I was told would be a full day. I slept on the floor, which was easier than moving my bed back into the house and then back out to the garage. So they came the next day. After I complained, Jim contacted 2 people. One really didnt care about the delay and the other never called back.

WOW #2 - Eric laid a beautiful marble tile by Dixie Home in our bathroom. He did a perfect job and left it clean as a whistle -- he is a true artist!

I have been working with Flooring Expo extensively over the last couple months, as we just moved in to a new home and completely updated all the floors. We purchased carpet and luxury vinyl plank flooring from them, and we are so happy with how it turned out! Don at the store was such a great help answering our questions, helping us select our dream floor design and giving us an awesome deal. We had our carpet installed by their crew, and they did a great job. There was one minor flaw that I noticed after the install, and they sent another technician out quickly to correct it. We are so happy with our floors.

Very disappointed. After spending more than $8000 with Flooring Expo, to add new flooring to two sections of our home, we realized when the cold weather set in, that the flooring we were sold for our 3 season porch section, was only warranted to 50 degrees F. This was despite having clearly stated when we were choosing flooring that the floor for our 3 season porch would need to withstand all temps and possibly wet conditions. After seeing our floor warp, buckle, and seperate as the weather got colder, we asked why we were sold flooring that would not withstand our winter cold temps. After much discussion and emails over several months, we were advised that we should have read the outside of the box, before having our contractor install. It is now up to us to remove, and replace with a suitable new floor. All expenses to be on our own account. I am sorry, but this is not acceptable.

All the guys were great. Don and Josh were extremely helpful. The installer did any excellent job. There was no damage to our trim. My only suggestion is that they need better pad options. They need to check in with their competitors.

Grouted vinyl bathroom floor turned out great. Helpful sales and installation crew. Thanks!

Excellent service!

Excellent service! Salesperson was easy to work with and the installers were fast and professional.