Flooring Expo by Carpet King

9 reviews
94 reviews
97 reviews
8221 West Highway 7, St. Louis Park, 55426, United States

Reviews

Deidre Druk
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
Tove Thompson
08/18/2019
They were prompt and responsive to our request for quick service.
Kristi Fluharty
08/17/2019
Heather was very easy to work with and SO helpful! She made sure our carpet got orderedand that everything went well. There was a slight mixup on installation day, and when I called Heather, she made sure the problem got solved immediately! Her priority is customer satisfaction! The installation team was great, very polite and hardworking. We are very happy with our new carpet! Thank you!
David Bierer
08/12/2019
Candy Link
08/04/2019
They were on time.. moved furniture and moved it back. Took old carpeting and cleaned up nice. Nice Group of installers.
Jerry Manthey
08/04/2019
Very friendly and helpful in our selections of carpet
Kevin Fatze
08/04/2019
They got me additional trim quickly. Good company.
Julie Heiskala
08/04/2019
Failed to notice my order was never placed until I called the day after my installation was to occur.
Pj Powers
08/03/2019
Svetlana Dick
07/26/2019
The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.
Cindy Irrgang
07/26/2019
they were extremely helpful and always answered our questions with expertise.
Todd A. Shipman
07/22/2019
Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!
Mindy Remus Rogers
07/21/2019
I would recommend everything! From start to finish everything was great!
Steve Paulson
07/20/2019
Inessa Hansen
07/20/2019
Excellent service, very reasonable pricing, thank you for getting the carpet in so quickly!
Michael Romano
07/19/2019
The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.
Sharon Myers
07/19/2019
like how they cleaned up their mess.
Jocelyn Richards
07/06/2019
Easy to work with and really good installation
Geran Herda
07/05/2019
Karen Langer
07/04/2019
Yes they did a wonderful job installing my carpet.
Lea Phillips
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Barb Brantner Marquardt
07/03/2019
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
Todd Bruehl
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
Harvey Minet
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
Gretalily11 .
06/14/2019
Gretalily11
06/14/2019
JT Bauer
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Michael Ryan
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
Joshua Bauer
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Mary Kay Thomas
05/29/2019
Great service choosing carpet and laying it in my lower level.
Karen K
05/13/2019
Amazing customer service! There was an unexpected issue with my carpet the day of my install. Marti worked with corporate to come up with a great solution. Carpet was installed as planned and looks great!
Elsa Schafer
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
Mlke
04/29/2019
Tim Bonkat
04/27/2019
Marty is awesome!!!!!@
Nancy Tuminelly
04/27/2019
Leo Zaback
04/27/2019
This was a last minute deal and marti and other staff made it happen. The measure and installer were great. The only place to do this kind of business!!
Marla Albrecht
04/27/2019
Lots of nickeling-and-dimeing, but other than that I would casually recommend. My sales rep was helpful.
Clarence Anderson
04/19/2019
They initially visit was informational. The installation was fast and professional.
Dianne Olson-Gardiner
04/15/2019
Installers did a great job putting the carpet in on our stairs!
Sherri Kelly
04/07/2019
variety of products available
Kathleen Watson
03/31/2019
We had great service at Carpet King. David, the installer did a fabulous job.
Joel Rowland
03/29/2019
Fast ,knowledgeable ,quality and friendly
Marguerite Cutchey
03/27/2019
Michael Kollar
03/08/2019
Friendly and helpful staff. Price was good.
Eugene Francois
03/08/2019
St Louis Park Carpet King gave us excellent advise about carpeting and flooring that we used for a bathroom and kitchen remodel. The carpet installer was prompt, courteous and did a very neat job installing our living room carpet
Eve Rothfarb
03/08/2019
Updated review. Yesterday I rated this company 5 stars. In my review I explained that there was a problem with the installation (several problems, including the installers throwing the old carpet off the 5th floor balcony and moving the and not resetting the balcony swing) but when I called the company Heather apologized profusely and assured me that Marti in customer service would make sure the swing was put back. Well, an appointment was set to move the swing but they never called or came. While I gave them the benefit of the doubt in my earlier review, I must say I can no longer give them a good review. The sales experience was great but the installation and service were unsatisfactory.
Chris Crowley
03/08/2019
Had a really poor experience. These folks are brokers of flooring product and the services to get them installed. And now I remember why we don’t use brokers - because once you engage with them you lose control over the process, such as the ability to purchase your supplies, to compare install quotes, to hold your providers accountable. If you don’t like your Carpet King rep... too bad... you’re stuck with them through the process even if they aren’t friendly or knowledgeable or even competent. We don’t use travel agents to book travel, or order content lenses from the eye doctor, etc etc. so why would we use a broker for our flooring?? I’ve done other projects since and would recommend going to Menards to purchase product and then getting their list of vetted professionals to hire for installing.
Tawnya Riggs
03/08/2019
AMAZING experience! I learned far more with Marti than I did at another carpet seller. She helped me navigate to the right stuff for our lifestyle (dogs). I felt like she was trying to make sure we picked out stuff that was going to work with us, not just get a sale. And since this was an HRA City Loan there were added hurdles that they jumped through to get us what we wanted. We couldn't be happier with choosing them. Added bonus we didn't have to move the couches, paid them to do. Who knew that was a thing! So glad she told me about that service.
Michael Walsh
03/08/2019
Excellent service and installation. Jim Harris did a great job in assisting me in getting me the right carpeting for our home. My mother, recently diagnosed with a form or Parkinson's needed short nap carpeting for her balance issues. Jim really came through for us as he arranged the carpet installed before her return from the hospital. The installation was done quickly by a master. We get compliments every time someone comes to visit. I can't say enough about how kind and compassionate Jim and the entire staff were. Thank you Jim! Sincerely, Michael Walsh
Bill Kelly
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.