Flooring Expo by Carpet King

14 reviews
122 reviews
97 reviews
8221 West Highway 7, St. Louis Park, 55426, United States

Reviews

Jocelyn Richards
07/06/2019
Easy to work with and really good installation
Geran Herda
07/05/2019
Karen Langer
07/04/2019
Yes they did a wonderful job installing my carpet.
Lea Phillips
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Barb Brantner Marquardt
07/03/2019
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
Todd Bruehl
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
Harvey Minet
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
Gretalily11 .
06/14/2019
Gretalily11
06/14/2019
JT Bauer
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Michael Ryan
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
Joshua Bauer
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Mary Kay Thomas
05/29/2019
Great service choosing carpet and laying it in my lower level.
Karen K
05/13/2019
Amazing customer service! There was an unexpected issue with my carpet the day of my install. Marti worked with corporate to come up with a great solution. Carpet was installed as planned and looks great!
Elsa Schafer
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
Mlke
04/29/2019
Tim Bonkat
04/27/2019
Marty is awesome!!!!!@
Nancy Tuminelly
04/27/2019
Leo Zaback
04/27/2019
This was a last minute deal and marti and other staff made it happen. The measure and installer were great. The only place to do this kind of business!!
Marla Albrecht
04/27/2019
Lots of nickeling-and-dimeing, but other than that I would casually recommend. My sales rep was helpful.
Clarence Anderson
04/19/2019
They initially visit was informational. The installation was fast and professional.
Dianne Olson-Gardiner
04/15/2019
Installers did a great job putting the carpet in on our stairs!
Sherri Kelly
04/07/2019
variety of products available
Kathleen Watson
03/31/2019
We had great service at Carpet King. David, the installer did a fabulous job.
Joel Rowland
03/29/2019
Fast ,knowledgeable ,quality and friendly
Marguerite Cutchey
03/27/2019
Michael Kollar
03/08/2019
Friendly and helpful staff. Price was good.
Eugene Francois
03/08/2019
St Louis Park Carpet King gave us excellent advise about carpeting and flooring that we used for a bathroom and kitchen remodel. The carpet installer was prompt, courteous and did a very neat job installing our living room carpet
Eve Rothfarb
03/08/2019
Updated review. Yesterday I rated this company 5 stars. In my review I explained that there was a problem with the installation (several problems, including the installers throwing the old carpet off the 5th floor balcony and moving the and not resetting the balcony swing) but when I called the company Heather apologized profusely and assured me that Marti in customer service would make sure the swing was put back. Well, an appointment was set to move the swing but they never called or came. While I gave them the benefit of the doubt in my earlier review, I must say I can no longer give them a good review. The sales experience was great but the installation and service were unsatisfactory.
Chris Crowley
03/08/2019
Had a really poor experience. These folks are brokers of flooring product and the services to get them installed. And now I remember why we don’t use brokers - because once you engage with them you lose control over the process, such as the ability to purchase your supplies, to compare install quotes, to hold your providers accountable. If you don’t like your Carpet King rep... too bad... you’re stuck with them through the process even if they aren’t friendly or knowledgeable or even competent. We don’t use travel agents to book travel, or order content lenses from the eye doctor, etc etc. so why would we use a broker for our flooring?? I’ve done other projects since and would recommend going to Menards to purchase product and then getting their list of vetted professionals to hire for installing.
Tawnya Riggs
03/08/2019
AMAZING experience! I learned far more with Marti than I did at another carpet seller. She helped me navigate to the right stuff for our lifestyle (dogs). I felt like she was trying to make sure we picked out stuff that was going to work with us, not just get a sale. And since this was an HRA City Loan there were added hurdles that they jumped through to get us what we wanted. We couldn't be happier with choosing them. Added bonus we didn't have to move the couches, paid them to do. Who knew that was a thing! So glad she told me about that service.
Michael Walsh
03/08/2019
Excellent service and installation. Jim Harris did a great job in assisting me in getting me the right carpeting for our home. My mother, recently diagnosed with a form or Parkinson's needed short nap carpeting for her balance issues. Jim really came through for us as he arranged the carpet installed before her return from the hospital. The installation was done quickly by a master. We get compliments every time someone comes to visit. I can't say enough about how kind and compassionate Jim and the entire staff were. Thank you Jim! Sincerely, Michael Walsh
Bill Kelly
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.
Bill Kelly
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.
Ghazaleh Dadres
02/27/2019
R Riedel
02/27/2019
Cody Shaw
02/27/2019
Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!
Joyce Reynolds
02/27/2019
From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring
Michael Walsh
02/24/2019
Excellent service and installation. Jim Harris did a great job in assisting me in getting me the right carpeting for our home. My mother, recently diagnosed with a form or Parkinson's needed short nap carpeting for her balance issues. Jim really came through for us as he arranged the carpet installed before her return from the hospital.The installation was done quickly by a master. We get compliments every time someone comes to visit. I can't say enough about how kind and compassionate Jim and the entire staff were.Thank you Jim!Sincerely,Michael Walsh
Sher Van Cleve
02/15/2019
The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.
Beth Rosby
02/01/2019
Anita was amazing! Great service from start to finish!
Joe Clubb
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.
Joe Clubb
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date
Michael Kollar
01/27/2019
Friendly and helpful staff. Price was good.
Eugene Francois
01/27/2019
St Louis Park Carpet King gave us excellent advise about carpeting and flooring that we used for a bathroom and kitchen remodel. The carpet installer was prompt, courteous and did a very neat job installing our living room carpet
Eve Rothfarb
01/27/2019
Updated review. Yesterday I rated this company 5 stars. In my review I explained that there was a problem with the installation (several problems, including the installers throwing the old carpet off the 5th floor balcony and moving the and not resetting the balcony swing) but when I called the company Heather apologized profusely and assured me that Marti in customer service would make sure the swing was put back.Well, an appointment was set to move the swing but they never called or came. While I gave them the benefit of the doubt in my earlier review, I must say I can no longer give them a good review. The sales experience was great but the installation and service were unsatisfactory.
leslie smith
01/27/2019
Excellent selection, quality, price and service. Very flexible with my schedule. THANK YOU
Chris Crowley
01/27/2019
Had a really poor experience. These folks are brokers of flooring product and the services to get them installed. And now I remember why we don’t use brokers - because once you engage with them you lose control over the process, such as the ability to purchase your supplies, to compare install quotes, to hold your providers accountable. If you don’t like your Carpet King rep... too bad... you’re stuck with them through the process even if they aren’t friendly or knowledgeable or even competent. We don’t use travel agents to book travel, or order content lenses from the eye doctor, etc etc. so why would we use a broker for our flooring?? I’ve done other projects since and would recommend going to Menards to purchase product and then getting their list of vetted professionals to hire for installing.
Loyd Household
01/04/2019
Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.
Deb Gordon Kaminski
01/02/2019
The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.