Flooring Expo by Carpet King

Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.

Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.

Great service choosing carpet and laying it in my lower level.

Erik has been nothing but wonderful! I highly recommend.

My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.

They initially visit was informational. The installation was fast and professional.

Installers did a great job putting the carpet in on our stairs!

variety of products available

We had great service at Carpet King. David, the installer did a fabulous job.

Fast ,knowledgeable ,quality and friendly

They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.

They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.

Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!

From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring

The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.

Anita was amazing! Great service from start to finish!

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date

Friendly staff that kept the ball moving with great communication. The measurement guy and installer had decades of experience under their belt so we knew the carpet was going to be installed just fine. The end product turned out great. Couldn't have asked for more! Thank you!

Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.

The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.

Horrible experience, never again don’t use them ever!

We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)

WORST experience EVER! Do not buy from Carpet King

I had carpet installed winter 2018. Within month it was showing wear in high traffic areas. Immediately following installation carpet began pulling out. I find pieces of carpet all over the house. At first I thought they were just left over from Instalation. It’s been about 7 months now and the stray fibers continue to show up. It’s obviously not from Instalation. They sent an inspector out to review. His report basically says normal wear and tear. Two people live in the house with very little guests. The carpet should not be falling apart at 6 months. They refused to help now I fear I will need to replace the carpet at my expense.

DO NOT USE! Horrible customer service. Installers left our home without toilets for days over a holiday when we were hosting and had been assured it would be fixed. Didn’t have all the flooring pieces, took weeks for the floor to be finished. Bait and switch pricing. I wish I could give them 0 stars. Spend your money elsewhere.

Nice folks, nice selection.

This company and the installer were so disappointing. The wrong flooring was installed by a novice. It was painfully obvious to me when I returned home that the flooring was the wrong color, incorrectly installed, nails were shot through the top of the flooring, not hidden as is recommended by the manufacturer. Gaps were left in between the boards. The floor was damaged by the installers tools. This is a nightmare. Carpet Kings corporate representative was rude & argumentive. Waste of time, money & patience.

I have used Carpet King and I too had a problem with a nylon carpet. I was told it is the best fiber. They sent an inspector out and he agreed that the carpet had failed. They replaced the carpet at no cost and we have had the carpet now for three years and it looks like new. The staff at Carpet King went above and beyond to keep us informed every step of the way. Great service !!! Not to mention their price was very competitive! I recommend them every chance I get.

Mark is consistent and pleasant. The order and install went smoothly. I don't like the fact that they aren't able to give a time range for install but overall, it went smoothly.

Every experience from pricing to installation was unorganized and miscommunicated. Not what you expect when spending thousands. I should have stuck to Home Depot.

Mark is consistent and pleasant. The order and install went smoothly. I don't like the fact that they aren't able to give a time range for install but overall, it went smoothly.

They've always done a good job with my last 2 homes. Timely, competitive prices and financing. Legit!

Installers sent in by Carpet King were terrible. They broke a light fixture and initially claimed they didn't do it. We've been pounding in staples for days after stepping on them. I have sore feet. They also didn't clean up very well.

Installers sent in by Carpet King were terrible. They broke a light fixture and initially claimed they didn't do it. We've been pounding in staples for days after stepping on them. I have sore feet. They also didn't clean up very well.

I went in to them asking for a carpet that is for high traffic and that will last for a long time as carpet is spendy. I was sold a 100 percent nylon carpet that was a bur bur style and after 6 months it is all ready worn in the places we walk on. I am very disappointed and I called to tell them I should not see wear marks all ready. they sent some dude to look at it and he states there is nothing wrong with it. They are not doing anything to help fight for a warranty to be used. What is the point to pay for one if they will not except it. I am confused on how a carpet after 6 months with a family of 4 and one medium dog will wear carpet that fast. This company sucks at taking care of there clients. Do not try to cut corners on cheaper places that do not stand behind there products. Pay the extra and go down the street to through bred carpet. I know a worker there and they are always willing to help you. Carpet king/trade direct is horrible company!

I went in to them asking for a carpet that is for high traffic and that will last for a long time as carpet is spendy. I was sold a 100 percent nylon carpet that was a bur bur style and after 6 months it is all ready worn in the places we walk on. I am very disappointed and I called to tell them I should not see wear marks all ready. they sent some dude to look at it and he states there is nothing wrong with it. They are not doing anything to help fight for a warranty to be used. What is the point to pay for one if they will not except it. I am confused on how a carpet after 6 months with a family of 4 and one medium dog will wear carpet that fast. This company sucks at taking care of there clients. Do not try to cut corners on cheaper places that do not stand behind there products. Pay the extra and go down the street to through bred carpet. I know a worker there and they are always willing to help you. Carpet king/trade direct is horrible company!