Reviews

08/04/2019
They got me additional trim quickly. Good company.
08/04/2019
Failed to notice my order was never placed until I called the day after my installation was to occur.
08/03/2019
Great experience. They were prompt in coming out to measure and gave a streamlined list of options, all high quality with a variety of price ranges. Installation took only a couple of hours and was scheduled less than 2 weeks from the measure. They also do plank vinyl and we will probably use them for our kitchen and kitchenette given the great experience we had.
07/31/2019
Disappointed
07/29/2019
We are extremely pleased with their product and service. The price was right. The carpet looks awesome. Most importantly, their entire team, especially the installer, delivered great service. I highly recommend Carpet King!
07/26/2019
The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.
07/26/2019
they were extremely helpful and always answered our questions with expertise.
07/23/2019
Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!
I would recommend everything! From start to finish everything was great!
07/19/2019
07/19/2019
The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.
07/19/2019
like how they cleaned up their mess.
Easy to work with and really good installation
07/04/2019
Yes they did a wonderful job installing my carpet.
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Great service choosing carpet and laying it in my lower level.
05/13/2019
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
04/29/2019
04/29/2019
I ordered carpet for my livingroom and back craft room. Both rooms had stairs. The crew that installed were very kind and curtious. The job was done very professionally and they did all the cleanup. They also moved all the heavy furniture for me at no additional expense. The follow up and customer service was excellent. I am very satisfied with the work that they did and would recommend Carpet King to all my friends.
04/27/2019
04/27/2019
Good place knowledgeable on flooring
04/27/2019
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
03/27/2019
Excellent pricing and time for installation, fast very efficient. Dean was amazing at his job . I am so happy I choose this company .I will return to get bedrooms done !!
03/09/2019
03/08/2019
Great Company. Great People!
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.
02/27/2019
02/27/2019
Great customer service
02/27/2019
Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!
02/27/2019
From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring
02/24/2019
02/15/2019
The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.
02/01/2019
Anita was amazing! Great service from start to finish!
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date