Flooring Expo by Carpet King

Everything was as good as one could expect . Great service and everything on time as promised .

Great service!!!

I am very happy doing business with Flooring Expo had hardwood floors put in a couple years ago and was very pleased and now going to finish the bedrooms everyone is very friendly and helpful and the installers do an excellent job and are very nice and courteous would recommend to any one looking for flooring

Flooring Expo by Carpet King was one of the first stops we made as we were shopping for carpet. Following our visit we shopped around considerably, but could not find anyone more knowledgeable or willing to work with us to find everything we were looking for as far as quality, service, and price go. William S was fantastic to work with and the installers that came out did a great job as well. We were very happy with the whole experience and would definitely recommend William and Eagan Flooring Expo.

William was the most helpfull and knowledgeable sales person we've encountered in our search for flooring for our home. And they sent 3 of the hardest working installers I've ever seen - and they did good work. Only gripe was the installers were to show up between 7 am and 10 am, but the scheduler sandwiched in other jobs before ours so they didn't show until almost 3 pm. They worked until 7 pm (way after dark making it hard to see since all our furniture and lights were moved out of the rooms for the install). So, questionable indifference to customer satisfaction from scheduling.

Excellent service, Mike Franz is very knowledgeable.

I can attest that William has product knowledge above and beyond the average within the industry. Combine that w/ his patience to answer any & all questions you can throw at him - from price point, to color, to "which carpet holds up best with a house full of teenagers & pets" - he made what normally would have been an overhwelming process for me, an absolute breeze. 10/10 recommend William in Eagan, and I look foward to working with him again in the future!

Our new kitchen floor is beautiful. So pleased. William was do helpful in the process of our floor. The installers were amazing. So pleased

Flooring Expo Eagan is a great place to find quality products and quick installation. The revamped showroom looks amazing!

Michael is the most knowledgeable, patient, informative staff member we have ever dealt with at ANY STORE, not just for flooring! Great selection, clean, organized and he made our experience so much less stressful and even fun. Skip menards and hone depot! Go here!!!!

Michael listened and understood what I was looking for. He respected me, presented me with options, and at no time did he try to upsell me. I was very pleased with my shopping experience at the Eagan Flooring Expo. Love my new carpet

From start to finish, the folks at Flooring Expo took care of us. At the store, Will helped us pick out a great product that fit our budget. The 2 installers who did the project were AMAZING. They are truly skilled craftsmen who know how to get the job done, and get it done right. WOW!

William was wonderful to work with and I love the carpet and the installation. Will went above and beyond to make my buy right and always felt he had time for me and was so helpful! Thank you for excellent service!

Good, skilled crew but it took three trips to get all the materials to complete the job.

All the employee's at Flooring Expo Eagan location were great to work with. Very patient with me as I was very determination to find just the right flooring. The Korlok LVP flooring I decided to go with was just installed and I am very happy with my choice. Installers even commented that I chose a very nice quality flooring.

Carpet can be tough to choose since there are so many choices and you'll live with your decision for quite a while. Mitch was very helpful and made our choice stress free, and in short order. We've had our new carpet a couple of weeks now; and we just love it.

Kevin was great! Worked fast and stayed focused on the project. We were able to re-carpet a basement within a week!

William Segers was our salesperson … OUTSTANDING ….informative , knowledgeable, available , follow-up , communication … all great ! Installers were also wonderful - nobody works harder and more diligently than these guys …

Tony was a pro to work with! I highly recommend using him at Carpet King!

William Segers has a vast knowledge in flooring products and was able to make my project quick, painless and most importantly fun. I highly recommend you work with him on any flooring project.

William Segers loves his career and is great for any flooring project.

Will is very knowledgeable about flooring and communication was excellent. We would recommend him to our friends.

Great experience working with the team at Carpet King. High quality carpet at a reasonable price. We couldn’t be happier with the final product. The installation team was outstanding and hard working. They installed almost 2,000 feet of carpet in a day.

Will at the eagan store is extremely professional, well knowledged, responsive, and all together great to work with. He listens to your needs and your budget and will always find you a great option for your project. 10/10 would recommend!

Salespeople were knowledgeable and easy to work with. Installers were fast, pleasant and they cleaned up after themselves very well. I'm a bit worried about the carpeting, as its loops seem to come out fairly easily, but we will see how this goes.

Best customer service ever from William Segers at Eagan location! He is very knowledgeable on the products and professional on what he is doing! Def ask for him if you are in need for the flooring that needs to be done at your household. You won't be disappointed! Will be looking forward to do the next project in the future.

I enjoyed the atmosphere when visiting the Eagan location. All the sales reps were very polite and eager to help. Sales rep William Segers was easy to work with. He was very knowledgeable about the different types of flooring. William answered all my questions in detail and made sure I left knowing exactly what style flooring to be getting in my new home. I would recommend checking out Flooring Expo by Carpet King in Eagan for great customer service and knowledgeable employees.

Great experience working with the team at Carpet King. High quality carpet at a reasonable price. We couldn’t be happier with the final product. The installation team was outstanding and hard working. They installed almost 2,000 feet of carpet in a day.

Flooring Expo by Carpet King is a terrible company. I made the mistake of doing business with them on my last project. They delayed my project by a month due to inaccurate information on the arrival of product and had terrible communication; I actually had to stop by the store on several occasions to get a straight answer as to what was going on. When my project was finally completed, I found out they "made an error in measuring" and has order almost 100% more bathroom floor than I needed; their upper management refused to return any of the product stating I had signed a contract. This is a careless business that has no interest in costumer service... please save yourself the heartache a do business elsewhere.

Sam, and the team at Carpet King Flooring Expo of Eagan, did a great job showing me my options for both carpeting and pad. Sam came over and measured the room. The management gave me tips on sealing the floor before new carpet was installed. Installation was excellent with a courteous professional. Seamed one area in closet you can't tell it's there. I have bought carpet in the past but never have I been as pleased. I would never go anywhere else. THANKS SAM and Carpet King/ Flooring Expo!

Margaret did a great job in helping me select the right flooring, both tile and carpet. The tile installer, Arteos, did a great job in installing, the floor looks wonderful and was he very professional.

I have had the BEST experience working with Margaret. She coordinates with my contractor on our flooring. I was having a really difficult time finding flooring I liked, both lvp and carpet. The service and willingness to be flexible in delivery dates has been a godsend in this new world of delays in construction and renovation. The communication and service has been impeccable and for as long as this place is in business, I will be a loyal customer. They listen and make great recommendations. I could not be happier. Thank you Margaret! I look forward to adding photos when everything is complete!

This is my second time working with Flooring Expo and just like the first time they went above and beyond! After having my floors installed last Fall, I finally was ready to have my carpet replaced. I knew I didn’t want to go through the big box stores as the reviews I read regarding poor quality and supply issues turned me away. I also wasn’t sure what type of carpet I wanted as trends have definitely changed. Having worked with Margaret at the Apple Valley store and knowing that she moved to the Eagan store I stopped in. I was so happy to see her as I walked in. She brought me up to speed on new trends and styles then we narrowed my choices down to 3. She sent me home with a few samples. Of course, the one she picked was the one I went with and I couldn’t be happier. She put the order through and the carpet arrived ahead of schedule. I highly recommend Floor Expo and especially Margaret. Her professionalism and dedication to her customers make you feel like you’re working with family!

We have done business with Flooring Expo 3 times now. The first 2 were with the Apple Valley store, we didn’t know that there was an Eagan store that is closer. So for our latest project of carpeting parts of our home I decided to go there. Which turned out to be a very good experience! I met Margaret Barnard who greeted me right away when I entered the store, which was refreshing 😊. Margaret was very personable, friendly and helpful. She had a true knowledge of carpeting I felt because I ask a lot of questions and she had the answers. If she didn’t know the answer of one of my many questions, she was sure to investigate and find the answers for me😊 Margaret kept us in the know of our carpet order and how it was proceeding. We got some beautiful carpet installed and love it! Then for our next project of laminate flooring, of course I went back to her. Again she was so helpful to find a great flooring for us. Again she found the flooring that we wanted because this time the color we wanted was not in the store, but she figured it out. Every time I came into the store, she was happy to see me, and made time for us. It was fun coming into the store because she didn’t just treat me as a customer, we got to know each other a bit and it was more of a friendship. I really appreciated that, because most stores of any kind, don’t make you feel like feel that way, which is a shame. We would HIGHLY recommend Margaret at Flooring Expo!! If we have any other flooring projects, for sure we would go to Margaret 😊. She’s the Bestest!

We were so greatful for Margaret's salesmanship and knowledge on our new flooring. We love it.. The installation was smooth and her followup was timely. We thank her and Carpet King for their great service.

My experience with Flooring expo started with Josh at the Egan store on Cliff Road. I was extremely impressed from his hello. Knowledgeable, articulate, pleasant as can be, and accommodating beyond measure. Josh showed me sample after sample and then came to my house to measure and assess my flooring needs. I believe it was shortly after that that Josh was promoted and Margaret came into the picture. I was a little disappointed that Josh was going to be spending more time in Apple Valley and could mean I would be working with someone new. Margaret jumped in and fulfilled every expectation. Exactly like Josh… Knowledgeable, articulate, pleasant and accommodating. It is one of the most pleasurable retail experiences I have ever had. Bravo to the two of you. Like I said the two of you together can conquer the world. I look forward to continuing to work with you and getting my project perfect. All my best, Liz

The whole experience was fantastic. After having no luck with other carpet companies that bring samples to your home I decided to visit the showroom in Eagan. This place has it all- tons of options, comparable pricing and excellent service. I was able to get carpet selected (that I love), ordered and installed in about 2 weeks. I wish I would have gone here first. Next time I will go directly to Julieanne at Flooring Expo!

Sam, and the team at Carpet King Flooring Expo of Eagan, did a great job showing me my options for both carpeting and pad. Sam came over and measured the room. The management gave me tips on sealing the floor before new carpet was installed. Installation was excellent with a courteous professional. Seamed one area in closet you can't tell it's there. I have bought carpet in the past but never have I been as pleased. I would never go anywhere else. THANKS SAM and Carpet King/ Flooring Expo!

After a bad experience trying to purchase carpet at a big box store we visited Floor Expo in Eagan and were impressed by the selection and especially the customer service. Braden listened to what wanted, didn’t try to sell us on something different, and was an attentive communicator throughout the process. 5 stars!

Fabulous service!! Knowledgeable staff. Great price. Whole process of re-carpeting 800 Sq. Feet was too smooth to be believed. Shout-out to Kevin.