Reviews

05/21/2025
Our sales person, Michael, was personable and helpful in helping us choose the right carpet for our home. The installation team of Guido and Paul were outstanding! Guido's 20 years of experience shows in the finished product! Thanks to all of you!
05/15/2025
Excellent service.
03/13/2025
They were fast- neat ! They were very polite. Didn't talk a whole lot. They did not speak much english. Did a fantastic job!!!
William at Eagan Carpet King - GREAT!!
01/25/2025
01/03/2025
We received excellent service, good installation, and a quality product. We have very happy with our choice.
Great service by all!
12/17/2024
11/22/2024
11/17/2024
Excellent experience! William was wonderful. Will definitely use them for my next project.
The sales process was very easy and the installation was on time, smooth, and the new carpet looks perfect.
11/05/2024
Great crew! Worked hard, excellent work. Company matched quote from another store. Professional, would hire again.
11/05/2024
They did a great job in every aspect. Sales went easy and smooth. Installers in time and friendly and neat. We had our whole house done top to bottom plus 2 sets of stairs and they did it all in one day! We recommend this company in every way. Thanks to William and their whole team. Could not have gone smoother and am completely satisfied with the final, lovely result.
09/24/2024
09/05/2024
Communication and project plan were great. Work completed faster than expected. Floor looks great. Very satisfied.
08/21/2024
08/15/2024
08/09/2024
A great experience from the store to installation! Everyone was professional and very knowledgeable. Definitely would recommend.
06/26/2024
06/26/2024
We had a great experience with Flooring Expo. Michael was fantastic in helping us pick out carpeting, measuring to maximize use of carpeting in installation. We thought pricing was very reasonable (we did two bids for this project). His follow up and follow through on the timing and completion of installation was impeccable. Also, kudos to the carpet installers. They did a great job installing our new carpet and were meticulous in cleaning up once finished. My wife and I highly recommend Michael and Flooring Expo.
06/26/2024
The entire experience with Flooring Expo, Eagan, MN location was a wonderful, their customer service, flooring selection and respect for our time was very welcoming.
06/25/2024
Great price and Excellent service. The buying process, measuring process and installation was top notch!! Geno
06/22/2024
Staff at main office very friendly and helpful. Installers were quick, efficient and did a good job. Let the owner know the only thing lacking is that I would have liked them to provide carpet care details once installed. He quickly gave them to me when requested. I would use them again.
Michael at Eagan store offered great selection. I am very happy with my floor and installation. Now just waiting for my furniture to arrive!
06/17/2024
William and company at FloorExpo did a great job for us. Crew was efficient and skilled. Product quality excellent. Highly recommend.
06/17/2024
William Segers was great to work with as well as the install team. Carpet looks just as we hoped and install was quicker than we expected!
Wonderful customer service. Fast delivery and install. We are very happy 😊 Thank you Michael!
Wonderful customer service. Fast delivery and install. We are very happy 😊 Thank you Michael!
Michael offered great selection. I am very happy my floor and installation. Now just waiting for my furniture to arrive!
05/22/2024
Great service, follow up!
05/09/2024
We are very pleased with the quality of the product and the professionalism of the service, from the store manager, William Segers, to the friendly installers. We had one issue, which turned out to a misunderstanding. It was resolved in an expeditious manner. Terry T Lundberg
05/09/2024
William at Flooring Expo in Eagan was very knowledgeable and helpful picking out carpet to stay in our budget. They were quick to schedule and sent 2 teams out to rip out, and recarpeted 3100 Sq ft. The crew got it done in 1 day.
04/21/2024
04/17/2024
After a bad experience trying to purchase carpet at a big box store we visited Floor Expo in Eagan and were impressed by the selection and especially the customer service. Braden listened to what we wanted, didn’t try to sell us on something different, and was an attentive communicator throughout the process. 5 stars!
We went to Flooring Expo in Edina/Richfield and Kevin helped us out. We found the flooring we wanted, and the measuring/ordering process was seamless. The installer, Edgar, did a great job communicating in advance and we are thrilled with the end result. Would highly recommend Flooring Expo!
04/17/2024
Our floor looks amazing and Steve and Dave did a great job. They were very thorough and professional. Very pleased with their work.
04/16/2024
Everything was as good as one could expect . Great service and everything on time as promised .
04/16/2024
Great service!!!
04/09/2024
03/22/2024
I am very happy doing business with Flooring Expo had hardwood floors put in a couple years ago and was very pleased and now going to finish the bedrooms everyone is very friendly and helpful and the installers do an excellent job and are very nice and courteous would recommend to any one looking for flooring
03/13/2024
Flooring Expo by Carpet King was one of the first stops we made as we were shopping for carpet. Following our visit we shopped around considerably, but could not find anyone more knowledgeable or willing to work with us to find everything we were looking for as far as quality, service, and price go. William S was fantastic to work with and the installers that came out did a great job as well. We were very happy with the whole experience and would definitely recommend William and Eagan Flooring Expo.
03/02/2024
William was the most helpfull and knowledgeable sales person we've encountered in our search for flooring for our home. And they sent 3 of the hardest working installers I've ever seen - and they did good work. Only gripe was the installers were to show up between 7 am and 10 am, but the scheduler sandwiched in other jobs before ours so they didn't show until almost 3 pm. They worked until 7 pm (way after dark making it hard to see since all our furniture and lights were moved out of the rooms for the install). So, questionable indifference to customer satisfaction from scheduling.
Excellent service, Mike Franz is very knowledgeable.
I can attest that William has product knowledge above and beyond the average within the industry. Combine that w/ his patience to answer any & all questions you can throw at him - from price point, to color, to "which carpet holds up best with a house full of teenagers & pets" - he made what normally would have been an overhwelming process for me, an absolute breeze. 10/10 recommend William in Eagan, and I look foward to working with him again in the future!
02/08/2024
Our new kitchen floor is beautiful. So pleased. William was do helpful in the process of our floor. The installers were amazing. So pleased
02/08/2024
Flooring Expo Eagan is a great place to find quality products and quick installation. The revamped showroom looks amazing!
02/08/2024
Michael is the most knowledgeable, patient, informative staff member we have ever dealt with at ANY STORE, not just for flooring! Great selection, clean, organized and he made our experience so much less stressful and even fun. Skip menards and hone depot! Go here!!!!
Michael listened and understood what I was looking for. He respected me, presented me with options, and at no time did he try to upsell me. I was very pleased with my shopping experience at the Eagan Flooring Expo. Love my new carpet