Reviews

Very nice store, great choice selection and knowledgeable and friendly staff
04/18/2024
Solid service, responsive and well-costed.
04/14/2024
Anita at the Roseville Flooring Expo store was terrific! Friendly, knowledgeable, answered all my questions, followed up consistently, went above and beyond to ensure my satisfaction and a good price - a real pleasure to work with! Installers Dave and Steve were professional, thorough, easy to work with, took the time to show and explain things to me, and did a great job installing my LVP floor. Definitely recommend the Roseville Flooring Expo!
Anita and the whole team at Flooring Expo in Roseville are amazing people to work with. She worked with us through months of indecision and other projects getting in the way, but she still remembered us and had her notes from our last meeting when we stopped in again several months later. The first installation was completed today and it looks so much better than we expected! We highly recommend this team!
03/20/2024
Great carpet and great service provided by Jessica. She was very easy to work with, had great recommendations, and was able to explain everything about install, purchase experience, etc. Will definitely reach out to Jessica and Flooring Expo again for future flooring needs.
Toni on the sales staff was great! we were in need af a high-quality & quick fix for our condo after a destructive rental situation. She got us a carpet that was nearly identical to the one we were removing, and the job was completed within the week. The communication around the install was very good. The installers -Alberto & Manuel - were fast, efficient, careful & worked so hard. The entire experience was great!
Toni and Anita took great care of us with our house remodel/rebuild. Very knowledgeable, conscientious, and they provided wonderful service with Care. Great vendor selection to choose from and Installation quality is super, too. I recommend this Roseville, MN location all the time - I've only gone here for the last 20 years for all my carpeting needs!
02/29/2024
Anita was absolutely wonderful to work with. She was very knowledgeable and offered very good suggestions.
02/23/2024
Great service from Anita and the installation crew! We had a challenging project and they all took the time to help us with creative solutions at a fair price. Highly recommended the Roseville MN Flooring Expo team!
Excellent service by sales rep Dakota. Installers were fabulous and worked incredibly hard. End result is beautiful. We’ll use this company again.
02/08/2024
Great Experience with Jessica at Flooring Expo, also great pricing. Would recommend.
02/08/2024
We spent quite a while deciding on the flooring for our house. Anita was great with showing us options, answering our questions, and checking in with us. She is the best. We are very happy with our new floor.
We have shopped at the Roseville location for over 15 years. Anita always works hard to find the best fit for whatever we are looking for. She is extremely knowledgeable, and trustworthy.
01/08/2024
12/20/2023
Great in store sales service and installation. I received several follow up calls from the store to ensure I was satisfied with project progress and final installation
We were referred to the Roseville store by a wood flooring vendor. We went to the store to select our carpet. Our salesperson Anitta was very helpful and booked our install for the following week. The crew had the work done very efficiently and the product looks great! Very highly recommend this team
12/08/2023
Very prompt professional service. Every expectation was met and exceeded! Great service! HIGHLY RECOMMENDED!
Friendly, helpful staff. Gave me a sample of carpet for a DIY project. Then found me the perfect colored carpet for my living room. I am very happy!!
11/22/2023
Positive experience. Knowledgeable staff. Fast installation. Quality value. Looks great! Thank you.
Anita did an excellent job helping us with our carpet purchase. Thank you for being so helpful. Judy and Josie
11/08/2023
We had vinyl tile installed in our basement and it looks great. Anita was very helpful. Would recommend.
Toni Katz was super helpful and patient with us. She even got us flooring from a competitor for a better price! Would definitely go there again for my flooring needs!
I was very impressed with installation. They were very careful with moving furniture and left everything near and clean. The carpet is lovely!
10/08/2023
Working with Anita was awesome. She was a gem and so pleasant to work with! Only giving 4 stars because of install. Unable to give me even a remote window of time to expect them prior, and the day of, they were almost an hour later than the "10 minutes out" warning call I got. With 3 little kids, this was difficult to work around. Carpet is beautiful!
09/08/2023
A+ customer service from Flooring Expo and service manager, Giuliano. As well as very good installers. I would recommend this company.
09/08/2023
Worked with Anita on an LVP order, she was so great to work with and could not have been more responsive.
08/08/2023
Showed up on time and did a high quality job very quickly!
08/08/2023
Anita at the Roseville store was very helpful and followed up promptly. The installers did a great job and cleaned up after themselves. Have used Flooring expo twice now and I am very happy.
07/08/2023
This would have been a 5 star review, but it took a couple of months to get all of the finish pieces correctly installed. That said, the floors look great and they did hang in there until all of the finish pieces were complete. I would definitely recommend them.
06/20/2023
This would have been a 5 star review, but it took a couple of months to get all of the finish pieces correctly installed. That said, the floors look great and they did hang in there until all of the finish pieces were complete. I would definitely recommend them.
06/20/2023
Carpet king installed carpet and some vinyl flooring for us. We had a great experience with them. Good prices, great customer service, and speedy installation.
Fast, friendly, and with Anita’s help, I’m a multi-year, repeat customer. I can’t recommend them, especially the Roseville location, enough.
05/26/2023
Good worker
05/03/2023
All went well. Men were timely, polite and worked extremely hard and efficiently
04/13/2023
The design consultant I work with was Tony Katz. She laid out 20 different plans in less than 1 day of preparation. Highly detailed and organized! Loved what I chose and can't wait to do more remodels!
04/13/2023
Ask for Toni Katz Best experience floor expert and highly motivated to help get my family their dream house goals achieved!
04/08/2023
Still Very disappointed in their follow through. They have left me with a damaged counter and no idea how to give it. I am wondering how durable this black Silestone is. I am afraid to work in my kitchen on it! ☹️ My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
03/09/2023
Anita was amazing. I sent her photos of what I wanted to match and she found the perfect carpet. She kept me informed every step of the way. Highly recommend!
03/08/2023
Three strikes and you are out. Flooring Expo/Carpet King has no interest in helping you as a customer. They just want to sell you carpet. Instead of showing me the color and style of carpet I was looking for, they showed me dozens of other colors and when I asked for more than 2 options n my color (dark gray), he hffed. When asked that he at least tell me the difference in price of the options he did show me, he refused to help and left. . I called the complaint line, but never got a call back from them. I did, however, get a call from a sales person from the Roseville location - not to address the complaint, but to sell me carpet. I told her (she claimed to be the manager), that I didn't want to talk about carpet until my complaint was addressed. She listened, didn't ask one question, didn't offer to look into it, and and didn't even apologize. Instead, she asked I wanted to buy carpet or not. They had no interest in helping me get the right carpet, they just wanted a sale.
03/08/2023
The overall experience was very unsatisfying and a lot of work for me. Three different install teams ended up coming because the first guy who did the install did a poor job. The project manager didn't share any of the details with the team and I ended up having to translate everything into their native toung and explaining it in all its detail since no one shared the problems. The floor was not level and the trim was very messy. They ended up fixing most of it but it took a lot of work. I would not recommend them.
Anita is wonderful to work with!! She is awesome!
02/17/2023
It was a pleasure working with Anita for my kitchen floor. Tried to get a floor they didn’t carry set up & in for me but unfortunately it got back ordered for a date too far into the future for me. Anita worked with me to find another option that I liked just as well if not more. I can’t say enough about Eric the floor installer. Did an excellent job & was very pleasant & showed up when he said he would. I would go back to Flooring Expo for my future flooring needs!
02/13/2023
Great service
02/09/2023
Great work.
02/08/2023
Great Company!
Beautiful flooring! Great customer service!
01/21/2023