Reviews

09/04/2019
I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!
Great color choices, delivery on time, and good service .
08/30/2019
08/23/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!!Thank you all!
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
08/20/2019
They were awesome, understanding when I didn’t remember the carpet I had picked out weeks before. The installer was professional, cheerful and made excellent recommendations on minor installation choices. Love the final results, the color is perfect.
08/18/2019
They were prompt and responsive to our request for quick service.
08/15/2019
I had a great experience shopping for carpet and having it installed on time. Anita Behr at the Roseville location was wonderful to work with.Thanks Anita!
08/04/2019
They were on time.. moved furniture and moved it back. Took old carpeting and cleaned up nice. Nice Group of installers.
08/04/2019
Very friendly and helpful in our selections of carpet
08/04/2019
They got me additional trim quickly. Good company.
08/04/2019
Failed to notice my order was never placed until I called the day after my installation was to occur.
07/26/2019
The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.
07/26/2019
they were extremely helpful and always answered our questions with expertise.
Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!
I would recommend everything! From start to finish everything was great!
07/19/2019
The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.
07/19/2019
like how they cleaned up their mess.
We went to Carpet King to get hard surface floor and carpet for our home, after a disastrous attempt at working with a big box retailer. The team was communicative, and the finished product is great. It went so well, we are going back for the countertop the big box retailer screwed up, too.
07/12/2019
Price , customer service and installation was fabulous!
Mike was very knowledgeable and provided great customer service. I would recommend Carpet King to anyone looking to get new carpeting.
Easy to work with and really good installation
07/04/2019
07/04/2019
07/04/2019
Yes they did a wonderful job installing my carpet.
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/17/2019
Had a great experience with Flooring Expo by Carpet King getting our stairs carpeted. Anita walked us through the process quickly and made doubly sure we had a smooth installation. Prices were reasonable and the installation itself was great -- fast and the carpet looks amazing! Thanks everyone!
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Great service choosing carpet and laying it in my lower level.
05/13/2019
Anita Behr is incredibly helpful, knows what you need before you do. She is not only knowledgeable but efficient. We had a terrific experience when picking out our LVP flooring, so much so that we have returned to get our carpeting replaced with her also. Overall wonderful service, quality products and timely installation.
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
05/06/2019
I needed my attic carpet torn out and replaced with wood flooring because it was so old. I went into Carpet King as recommended by a good friend. Let me tell you, the room looks like a completely different room. So much more modern and beautiful with the new flooring! Thank you to the great staff!
04/27/2019
Just walked in the store with out a greeting. very poor customer service stayed in the store aboit two minutes I would not spend my money.
04/27/2019
We had some recent flooding that ruined carpet in one room and in areas of an adjacent room. We removed entire carpet and padding from one room, and just some of the padding from the adjacent. Sher found us a very close match to the original (now out of stock) carpet, and arranged for the padding-only room to be fixed and restretched to keep cost down. The entire process was managed extremely well, with excellent communication throughout. Installers were great too. Wholeheartedly recommend!
04/27/2019
04/27/2019
Pricing and selection were fine, but they contract out installation. I must have gotten a bad installer because the initial job had several issues. I had to wait a few weeks to get those fixed. A few months later, the flooring began peeling up. So, I assume it wasn't installed correctly in the first place.
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
03/27/2019
03/27/2019
The whole experience was good. Our sales person, Cher was knowledgeable and low pressure. The installers were on time and very nice. They worked very hard and did quality work. We were very happy working with carpet King, we would use them again!
I was so pleased with my installers, Jose and Pablo! Their work was exceptional. They were efficient and paid close attention to detail. Plus it was so nice to have such personable, courteous and polite young men doing the work. Thank you, guys! Our carpet looks wonderful.