Flooring Expo by Carpet King

Great install, worked hard the whole time!! Very professional!

Service was great. Alec was very welcoming and easy to work with. He provided me with samples that aligned with my budget and walked me through the entire process. Would definently recommend to any one with flooring needs.

Alec was so great so professional and helped me through the whole process! Thank you Alec for all your help, love my floors!

Thank you for the care you took in installing new vinyl flooring in my laundry room. First, Michael and Connor in the Flooring Expo store Minnetonka explained the type of flooring needed in a laundry room with a floor drain. They also explained the installer would remove the washer & dryer as well as the quarter round trim against the baseboard. Because the project included a new furnace and water heater involving multiple trips by three companies, I needed assurance Flooring Expo would be reliable. Eric was the Installer and he does exceptional work. I am quite particular and Eric's work is great. He and I went over specifics before he began working and I felt so wonderful and trusting of him on the job. He is a true craftsman. Love the new flooring! The project was completed on schedule and I strongly recommend Flooring Expo.

Excellent consultation and recommendations. Product arrived as promised and looks fantastic.

The Minnetonka store exceeded my expectations. Thanks to Mike G. for helping me choose the right kitchen floor, Marty in Customer Service for answering my questions, and Nafis for the beautiful install. I love my new floor and will definitely go there again.

Carla, Mike, Heather and the friendly staff also at the St. Louis Park store were helpful to us in finding ZERO VOC (I believe it is Mohawk air.o New Beginning I) carpet that would work in our living room without adhesive. We had a couple issues we noticed after the installers left: apparently a quarter size bit of glue or adhesive had gotten into the fibers in the middle of a roll (?) and hardened before they delivered/installed it, and there were gaps in the corners of the step showing the attached underpad. But Giuliano and Carla worked with me and the installer came back and re-worked the step corners tightly and to our satisfaction. He was also able to carefully clip the hard gluey fibers out of the carpet without it showing or affecting the warranty. He was unable to repair a chip and scratches in the wood trim that happened during their removal of our old carpet, but between that issue and a mistake on a charge for moving furniture that we actually moved out of the room ourselves pre-installation, Flooring Expo compensated us financially on our final bill. We still feel like you can see the seam slightly between the two installed sections of carpet, but overall we're satisfied with the project. I found the staff pleasant, courteous, professional and willing to make things right. Carla, particularly, called frequently and kept us up to date at every stage of the process. I think I would recommend them to a friend and I'd consider using them again.

I love my new kitchen floor and the excellent service I received!

Service was great. Alec was very welcoming and easy to work with. He provided me with samples that aligned with my budget and walked me through the entire process. Would definently recommend to any one with flooring needs.

Alec was so great so professional and helped me through the whole process! Thank you Alec for all your help, love my floors!

Michael gave us a great quote, is knowledgeable about the flooring that we chose to purchase, and helped us find the wear house where we picked up our flooring!!! He is right about the flooring framing our full kitchen remodel!! Thanks again.

Alex was very helpful. He worked with me on environmental issues and toxic issues. I’m very happy with my choice and have had no allergic reactions whatsoever. I would highly recommend Alex and this company.

Thank you for the care you took in installing new vinyl flooring in my laundry room. First, Michael and Connor in the Flooring Expo store Minnetonka explained the type of flooring needed in a laundry room with a floor drain. They also explained the installer would remove the washer & dryer as well as the quarter round trim against the baseboard. Because the project included a new furnace and water heater involving multiple trips by three companies, I needed assurance Flooring Expo would be reliable. Eric was the Installer and he does exceptional work. I am quite particular and Eric's work is great. He and I went over specifics before he began working and I felt so wonderful and trusting of him on the job. He is a true craftsman. Love the new flooring! The project was completed on schedule and I strongly recommend Flooring Expo.

The Minnetonka store exceeded my expectations. Thanks to Mike G. for helping me choose the right kitchen floor, Marty in Customer Service for answering my questions, and Nafis for the beautiful install. I love my new floor and will definitely go there again.

Great experience!! We had water in our basement unexpectedly and had to get carpet quickly with family coming into town. I called Flooring Expo and Josh was kind, considerate and extremely helpful in figuring out how to get us great carpet in time. He pulled in stock samples ahead of time, and even went the extra miles to get our space measured the next day. The installation was professional and fast and we are so pleased with the results. I am so happy we didn’t go anywhere else. I will recommend this place (and Josh!) to everyone.

found Tony to be less than efficient. forgot appointment in home kept pushing to secure order for sample I had looked at very briefly

The whole team (Josh, installers, etc) were efficient and professional. They quickly and easily answered all my questions.

We needed downstairs carpet replaced on short notice after some spring basement flooding. I worked with Will and was extremely happy with the quality of service received from start to finish. He took the time to learn what we were looking for, shared appropriate options and didn’t push toward anything in particular. Pricing was certainly fair and install was timely and professional. I hope to not need new carpet or other flooring again anytime soon, but if I do this place will be my first call. Highly recommend.

Carla, Mike, Heather and the friendly staff also at the St. Louis Park store were helpful to us in finding ZERO VOC (I believe it is Mohawk air.o New Beginning I) carpet that would work in our living room without adhesive. We had a couple issues we noticed after the installers left: apparently a quarter size bit of glue or adhesive had gotten into the fibers in the middle of a roll (?) and hardened before they delivered/installed it, and there were gaps in the corners of the step showing the attached underpad. But Giuliano and Carla worked with me and the installer came back and re-worked the step corners tightly and to our satisfaction. He was also able to carefully clip the hard gluey fibers out of the carpet without it showing or affecting the warranty. He was unable to repair a chip and scratches in the wood trim that happened during their removal of our old carpet, but between that issue and a mistake on a charge for moving furniture that we actually moved out of the room ourselves pre-installation, Flooring Expo compensated us financially on our final bill. We still feel like you can see the seam slightly between the two installed sections of carpet, but overall we're satisfied with the project. I found the staff pleasant, courteous, professional and willing to make things right. Carla, particularly, called frequently and kept us up to date at every stage of the process. I think I would recommend them to a friend and I'd consider using them again.

Good carpet choices, good install

Josh was great!!! Quick and efficient

Jose' was awesome

I have found Josh to be incredibly talented, efficient, helpful and communicative. Start to finish he is collaborating with my builder, an outside stairway runner company, myself and my designer---truly amazing during these unprecedented times. Thanks Josh @FlooringExpo

Alex and Josh are the best! There customer service was the best i have ever received from any company. i will definitely be going back in the future.

My wife and I went in looking for carpet a while ago and had a friendly experience from the beginning. Josh spent as much time as we needed with him and was flexible with our schedule. He followed-up with us well and wasn't pressuring at all. The install team did an excellent job, quick yet quality work. They were very attentive to cleanliness and made sure everything was satisfactory to us before leaving. We were able to get a great deal on quality carpet and highly recommend Josh and the install team at Carpet King!

Spent a considerable amount of time with Josh discussing what I needed from new flooring that was going to cover most of my house. Josh listened and made sure he understood what I needed before making any suggestions, and I ended up liking his suggestions more than what I originally thought I wanted when I went in. The pricing was great, and he made sure to follow up with me on some questions I had after my initial visit. I'd be happy to work with him again in the future.

The Ridgdale Carpet King was very helpful in my choices and knowledgeable about the carpet products. Carla and Marty were both exceptional in their customer service. The installer was very good and on time and hard working. I would recommend Carpet King the Ridgedale location. My carpet looks wonderful!

My wife Jeanne & I would like to thank Heather at Flooring Expo for helping us select the right choice in carpeting to completing our renovations. She was very warm but knowledgeable and professional. The installers were very respectful & professional. We will use your services again. And also won't hesitate to give referrals. Thanks Brian & Jeanne.

Will was exceptional at his job and answered all of our questions in a timely manner.

I will provide more details later. Would not recommend. Best to go somewhere else and save a lot of stress and aggravation!!

Great job by the crew. The room looks great!

Heather was very personable and caring. Really felt she cared about giving us exceptional customer service and she did! Marty was extremely knowledgeable! The installers were very good as well. Although it took a lot longer to receive our flooring then we hoped, since it was back ordered, this is happening every where. The wait was worth it! We love both our flooring and our carpet and will recommend Flooring Expo to others!

Flooring Expo just finished installing the rest of our triple carpet change-overs (entire upstairs, sun porch, & main to lower stairs). We are totally delighted with everything they did for us, from Heather's initial super-helpful assist (e.g. highest traffic steps got a carpet with wool & a pad to suit that & its higher traffic), to Heather's double-check on our order pattern & colors before the factory made it (peace of mind), to Heather's follow-ups just ahead of install (to remind us to ask for nice 'same-dye-lot spare--repair-squares' in case of future disaster) and after install (she told me how best to store spares safely by doing what their warehouse does - wrapping 'em in plastic). . Installation crew was really good at what they do (great seams & butts to tile edge in bathrooms etc), and did a perfect job.

I was looking for flooring and I talked with Heather about flooring. I asked about moving furniture and leveling floor if needed. She stated they did not do that and gave me the name of a contractor. I moved on and I found another company that was full service. Heather called asking about my project. I returned the call and let her I found another place which would move furniture. Heather said we move furniture. Did you ask? Yes. I called to say, please do not call me anymore. She started to go on and on. I just hung up the phone. She called me back to say I was a rude person and hung up. Very telling.

Very pleased with our experience at the St. Louis Park store and through phone calls/emails with Claire, and with the install that happened just two days ago! They were knowledgeable when we were exploring our options (for a 100+ year old house with imperfect floor levels). We went with a commercial sheet vinyl that is high quality and has really refreshed the space! Install day they worked efficiently. They even made sure to show me behind the oven and fridge how the new floor looked before they moved the appliances back. On this note, one thing to consider - which is just part of the process - is making sure you know how to disconnect your oven and fridge as they have to move those in order to get the flooring beneath. With gas and waterlines, it was a little cumbersome as we’ve never done it before but we figured it out! They followed up promptly after the install to see how it went. There is just some very minor fixing up on the edges to make it lay flat (but that sounds standard for this material) that they’ll come to fix. Overall, very happy with the final product and would recommend!

Very pleased with our experience at the St. Louis Park store and through phone calls/emails with Claire, and with the install that happened just two days ago! They were knowledgeable when we were exploring our options (for a 100+ year old house with imperfect floor levels). We went with a commercial sheet vinyl that is high quality and has really refreshed the space!Install day they worked efficiently. They even made sure to show me behind the oven and fridge how the new floor looked before they moved the appliances back. On this note, one thing to consider - which is just part of the process - is making sure you know how to disconnect your oven and fridge as they have to move those in order to get the flooring beneath. With gas and waterlines, it was a little cumbersome as we’ve never done it before but we figured it out!They followed up promptly after the install to see how it went. There is just some very minor fixing up on the edges to make it lay flat (but that sounds standard for this material) that they’ll come to fix.Overall, very happy with the final product and would recommend!

Installers were great. Very respectful and cleaned up everything. Even hauled our used carpeting to our garage per our request.

Great job by the crew. The room looks great!

I had a wonderful experience at Carpet King in St. Louis Park starting with Mike and ending with the installation. Mike was knowledgeable and accommodating to my needs and questions. He seemed to share my enthusiasm. Jabar and his installation crew were absolutely wonderful. They were so friendly and thorough. Everything was done perfectly. They were even willing to share their lunch! They cleaned up and were very conscious of my neighbors in the condo building. I would certainly use this establishment again.

The actually luxury vinyl flooring that they put in looked great. The process to nail down the pricing, have them follow up with you on details (customer service) — that was 1/5 stars.

Heather was very personable and caring. Really felt she cared about giving us exceptional customer service and she did! Marty was extremely knowledgeable! The installers were very good as well. Although it took a lot longer to receive our flooring then we hoped, since it was back ordered, this is happening every where. The wait was worth it! We love both our flooring and our carpet and will recommend Flooring Expo to others!