Reviews

09/06/2019
We ordered vinyl flooring as well as carpeting for minimal areas. Jim at the Apple Valley location was very helpful in getting us quality materials for the budget we had. He was able to get our product and installation scheduled in the tight time frame we were looking for. The installers were polite, professional, and very hard working! We will definitely be using them again!
They went above and beyond to get me a carpet I found elsewhere at a great price, and the installers were top notch, thorough and professional. Would highly recommend.
Karsten was our salesperson and he did a wonderful job. Our installer was very competent and came right on time. I definitely would use them again.
09/04/2019
I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!
Great color choices, delivery on time, and good service .
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
08/18/2019
They were prompt and responsive to our request for quick service.
08/04/2019
They were on time.. moved furniture and moved it back. Took old carpeting and cleaned up nice. Nice Group of installers.
08/04/2019
Very friendly and helpful in our selections of carpet
08/04/2019
They got me additional trim quickly. Good company.
08/04/2019
Failed to notice my order was never placed until I called the day after my installation was to occur.
07/26/2019
The entire process was highly satisfactory. From the knowledgeable and friendly sales associate to the incredible installer. Floors were installed in 6 hours and that included carpet removal, subfloor leveling and installation. The installer, David, was professional and did a high quality work. Will definitely be going back.
07/26/2019
they were extremely helpful and always answered our questions with expertise.
Toni at the Roseville location is amazing! We needed somethng affordable and in a hurry - she was very resourceful and helpful in keeping the cost down. Her follow up is awesome - and she oversaw the install and called to be sure I was happy. I will count on her in the future!
I would recommend everything! From start to finish everything was great!
07/19/2019
The actual install of my garage floor coating was excellent. The installers were very nice guys. The only frustration was the installation was delayed by 2 days due to an installer being sick.
07/19/2019
like how they cleaned up their mess.
07/06/2019
Easy to work with and really good installation
07/04/2019
Yes they did a wonderful job installing my carpet.
07/03/2019
The installers were very polite and friendly. Moved furniture carefully and clean up was awesome. Carlos was great. Made sure I was happy with outcome.
Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!
07/03/2019
Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd
06/16/2019
The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
06/13/2019
Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.
06/13/2019
Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.
Great service choosing carpet and laying it in my lower level.
05/09/2019
My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.
04/27/2019
Crew was timely, meticulous and paid attention to detail to make the new wood floors perfect in our space.
They initially visit was informational. The installation was fast and professional.
Installers did a great job putting the carpet in on our stairs!
04/07/2019
variety of products available
We had great service at Carpet King. David, the installer did a fabulous job.
03/29/2019
Fast ,knowledgeable ,quality and friendly
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.
03/01/2019
They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.
02/27/2019
02/27/2019
Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!
02/27/2019
From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring
The whole experience was a 5+ from start to finish. To get started, Mike, the manager, (& the ladies,too) were extrememly helpful in finding the right color of planking to go in my home. I was able to take advantage of a huge sale, thus the whole price was less than I expected. Their installers only work with the one product (carpet installers do carpet, wood do wood, etc) so the are totally experienced in what they do. They called before they came, and finished in less than 8 hours! They did a beautiful job! I love it!( They even came on a Sat to quickly put in one little piece that had been missed in the order)I totally recommend Flooring Expo.Mike, I'll be back for my basement carpeting!
02/15/2019
The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.
02/01/2019
Anita was amazing! Great service from start to finish!
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.
02/01/2019
We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date
01/27/2019
Pam, Micheal and Sandy were very helpful in finding the right flooring for our project. I highly recommend visiting the Edina store. There was a damaged box when I picked up the luxury vinyl planking. Giuliano, customer service manager, took immediate action and ordered another box. All is good and the flooring looks great! A great alternative to the big box stores.
01/18/2019
They are a little expensive, but always super helpful so i don't mind paying more.
01/18/2019
Great great service
01/18/2019
Great customer service
01/18/2019
The staff was wonderful, knowledgeable, curteous, and patient. Products are always top notch at Hirshfields!!