Reviews

Timely and very helpful! Our sales person helped us meet a deadline that we were afraid we couldn’t make...
Carpet king was the best company to work with! They by far had the most competitive prices and the measurement process was dead on accurate! Sam was a great to work with and was so good at keeping me updated on the process!
08/08/2020
They are amazing. The the selection and service at the Knolwood location was great. We picked the Cali VLP for our floors and it turned out stunning. I was amazed by the floor technicians that did our stairs and their attention to detail!
08/08/2020
Don was an absolut pleasure to work with. He was very knowledgeable and very helpful with choosing our new Kitchen floor. I highly recommend Flooring Expo and ask for Don.
The carpet (already installed) we originally chose was defected. When we discovered it and brought it to their attention, they were able to work with the manufacture to replace it at no cost to us in a very reasonable amount of time.
The technicians were experienced, attending to all details. From the frontline sales rep to the installation of quality carpeting ... would recommend and use Carpet King again.
Easy to work with , got the job done !!
08/07/2020
The service I received was friendly and courteous. Sheila was great to work with. she kept me updated on everything and checked in to make sure that I was happy with everything
08/06/2020
We worked with Sam to plan a flooring and countertop install. There were a couple of hiccups in the process, hence the 4-star review: for example, a mismeasure resulted in the original material order being about 60-80 square feet short, so the installer had to return a few days later to complete the job. However, the situation was dealt with satisfactorily and overall we were very pleased with Sam's communication and responsiveness throughout the process.
08/04/2020
We purchased a large amount of Daltile and couldn’t be happier with the process. Our sales contact Sam was very responsive and bent over backwards to get us a great price. He also helped us through all the little details and issues that come up when ordering. Highly recommended!
Such a great experience! We had multiple bids from other vendors and this by far was a gem! We were so tired of the large home improvement stores telling us they didn’t really work in that dept, but could try and help!One phone call to carpet king and I was sold! They found the carpet I was looking for and gave me a quote Basically over the phone without any hesitation. It was quickly followed by an in person measure and the install was done in less than a month ( even during covid)!The install was quick and the house was spotless after the guys left! We worked with Sam and he was so thorough and pleasant to work with! We will definitely be repeat customers for the rest of our home!
08/03/2020
I bought DIY supplies from this store, the staff was super helpful and kept the materials they offered within my budget.When there was an issue with what I received (some damaged items) they fixed it within a day without hassling me about it.Very satisfied with the service and quality of materials.
02/15/2020
Excellent service! Knowledgeable, helpful and friendly staff.
02/14/2020
Fast knowledgeable service and affordable prices!!
02/01/2020
We are Pleased with the job and carpet that was installed,
They were Honest, didn't try to put us in a more expensive flooring when our plan is to sell the home but gave us good advice. Excellent install.
01/18/2020
01/18/2020
01/18/2020
01/18/2020
Very great paint store!
01/18/2020
I needed paint a supplies for a medium sized, several day project. The staff took the time to understand my needs and explain the options and let me make the decision. They also freely offered their opinion and suggestions which was very helpful. All this made the projects go so much better. They were very patient and helpful when I call them up to clarify a couple of issues also.
01/18/2020
Casey and the rest of the team at the Edina Hirshfield's are exceptional. I'm a craftsman, and come in with some challenging projects every now and then. I can truly say that the staff here knows paint and finishes. The level of expertise and customer service displayed is something you just don't find anymore.
01/18/2020
Super friendly staff. Super helpful. And extremely knowledgeable.
01/18/2020
Excellent assistance from staff. Tell Rod I say hello!
01/18/2020
01/18/2020
Great service. Matching technology worked well. Expensive acrylic but I needed it.
01/18/2020
We worked with Dawn Feda from Hirshfield's home service to design and buy window treatments for the whole house, 16 windows, including 4 very large, and 1 patio door. All of the design was for a fully remodeled house with a very modern design. I am so thoroughly impressed by Dawn's design advice that it is hard to even explain how well all of the colors and designs have worked out for us. All it took was 2 trips from her. The installation was also done faster than promised, and the 2-person husband-wife crew was very efficient and courteous. I highly recommend Hershfield's. They may appear pricey to you, but you will never have any need to reconsider anything again.
PLEASE READ THIS. We have worked with literally hundreds of contractors and vendors over the years in our remodeling projects, typically with good success. Flooring Expo is the exception and easily the worst vendor we have ever dealt with. Our project was bungled at every level—the salesperson, the measurer, and the installation. We wrote a respectful two-page letter to both the store manager and regional manager describing the problems we experienced, neither of whom bothered to respond. It’s now four weeks after the installation, and they finally sent an installer to repair and finish the bungled job. Floor Expo makes you pay for the entire job before the installation, and now we know we know why. We strongly recommend that you take your business elsewhere to avoid this nightmare, because it doesn’t get much worse than this.
01/01/2020
I shopped at 5 stores before meeting Mike at Carpet King in St. Louis Park. He provided excellent service and the best advice on which carpet to buy. Everything went very smoothly.
12/16/2019
Horrible Customer Service, the floor was measured incorrectly. They ordered stair treads which I did not. I am still waiting for a response 2 weeks later.
12/14/2019
Rude and patronizing from the get-go, not worth your time, look elsewhere.
PLEASE READ THIS. We have worked with literally hundreds of contractors and vendors over the years in our remodeling projects, typically with good success. Flooring Expo is the exception and easily the worst vendor we have ever dealt with. Our project was bungled at every level—the salesperson, the measurer, and the installation. We wrote a respectful two-page letter to both the store manager and regional manager describing the problems we experienced, neither of whom bothered to respond. It’s now four weeks after the installation, and they finally sent an installer to repair and finish the bungled job. Floor Expo makes you pay for the entire job before the installation, and now we know we know why. We strongly recommend that you take your business elsewhere to avoid this nightmare, because it doesn’t get much worse than this.
Great prices, products and service. Highly recommend.
Great service. Carpet came in early.Installed early. Love it.
11/19/2019
Used these people twice .Great service each time.
11/19/2019
Am so happy with my new wood floors I had great service from the sales staff all the way to my installation staff
11/19/2019
order correctly, have communication with customer when the carpet is delayed. lots of room for improvement.
Excellent job, fabulous service, great value!
10/28/2019
My recent experience with Carpet King was great! We couldn’t be happier with the quality, price, fast delivery and great installation. This is my fourth installation in 25 years with Carpet King and have found no reason to go anywhere else!! Great Job!
10/27/2019
Flooring Expo in Woodbury was outstanding in helping me pick out and arrange installation of my new carpet. Installation was very professional and there was no clean up for me afterwards.
I feel I got a fair price on our carpet and our installer was awesome. Sales communication could be better.
Carpet King provided the matching pad at the best price. I couldn’t be more pleased with their service.
A great no hassle experience!! Anita provided great customer service and went to bat for us in getting exceptional pricing. No request was out of reason and was executed above our expectations.
I would go to Carpet King again. Very helpful service. The installer did an excellent professional job on our stairway.
10/04/2019
They showed up on time and did a awesome job installing our carpet. They also did a great job cleaning up, and vacuumed the carpet before leaving. We will be definitely call them again for are living room carpet!
10/02/2019
Great experience shopping, quick turnaround on install, and all the flooring looks fantastic!