Flooring Expo by Carpet King

This is a Paint store, expensive, but you cant get quality product like this anywhere. Service is always great, I'm a professional painter and this is my store!

Staff is helpful and knowledgeable

Helpful staff. Asked lots of questions and have good ideas for new blinds.

Hirshields in Edina is the premier paint and wallpaper retailer. All of the sales consultants are very knowledgeable, especially Tom who is very good with color and really knows the painting industry. Hirshfields is the only place I buy my paint.

Cory helped custum match a paint color. He always does a great job and is so easy to work with. Thanks for your help.

Not helpful in picking out wallpaper and never mentioned to account for repeating pattern when ordering rolls. Seems wallpaper 101... when I mentioned the error and had to order an additional 6 rolls all I got was “I can’t be in your home to see the measurements”. Lame

Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.

The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.

The whole experience was a 5+ from start to finish. To get started, Mike, the manager, (& the ladies,too) were extrememly helpful in finding the right color of planking to go in my home. I was able to take advantage of a huge sale, thus the whole price was less than I expected. Their installers only work with the one product (carpet installers do carpet, wood do wood, etc) so the are totally experienced in what they do. They called before they came, and finished in less than 8 hours! They did a beautiful job! I love it! ( They even came on a Sat to quickly put in one little piece that had been missed in the order) I totally recommend Flooring Expo. Mike, I'll be back for my basement carpeting!

We just had flooring laid in our kitchen yesterday. The sales ladies in the Edina store are fantastic. We had a little communication glitch, but once we got past that, all was very good. The installer, Scott, was fantastic! He definitely knew what he was doing and was very courteous. I would definitely recommend getting flooring through them.

I just had carpet installed this morning. I wont even mention the problems prior to this. Just the damage DURING INSTALLATION. They must have rubbed the carpet against my leather sectional, because the back is so scratched up its frayed in areas. My $8K sectional that's a year old. We saved for that for so long! I can't believe it. He also didn't wear shoe covers. Its raining today and mud/ dirt is tracked all over my house, including my off white persian rug in the living room. To top it off, my house smells like cigarette smoke. And my freshly painted walls are scuffed. Way more damage done than this stupid carpet is worth.

Horrible experience, never again don’t use them ever!

The whole experience was a 5+ from start to finish. To get started, Mike, the manager, (& the ladies,too) were extrememly helpful in finding the right color of planking to go in my home. I was able to take advantage of a huge sale, thus the whole price was less than I expected. Their installers only work with the one product (carpet installers do carpet, wood do wood, etc) so the are totally experienced in what they do. They called before they came, and finished in less than 8 hours! They did a beautiful job! I love it! ( They even came on a Sat to quickly put in one little piece that had been missed in the order)I totally recommend Flooring Expo. Mike, I'll be back for my basement carpeting!

We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)

WORST experience EVER! Do not buy from Carpet King

I had carpet installed winter 2018. Within month it was showing wear in high traffic areas. Immediately following installation carpet began pulling out. I find pieces of carpet all over the house. At first I thought they were just left over from Instalation. It’s been about 7 months now and the stray fibers continue to show up. It’s obviously not from Instalation. They sent an inspector out to review. His report basically says normal wear and tear. Two people live in the house with very little guests. The carpet should not be falling apart at 6 months. They refused to help now I fear I will need to replace the carpet at my expense.

Staff is very nice and helpful. But they don't delive order on time. We were promised that it will be dilivered in 7-10 days but it has been three weeks and it hasn't been arrived yet. We also made sure they were in stock. So be careful and make sure item you are buying is in stock otherwise it could take months. I am very disappointed since it was time critical.Changing to 4 stars after they finally arrived, and staff made extra effort to make sure I could pick up same day.

Super friendly and knowledgeable staff! Tom was very helpful and took his time explaining all the ins and outs of stripping and painting our deck. Thanks, Tom!

Staff is very nice and helpful. But they don't delive order on time. We were promised that it will be dilivered in 7-10 days but it has been three weeks and it hasn't been arrived yet. We also made sure they were in stock. So be careful and make sure item you are buying is in stock otherwise it could take months. I am very disappointed since it was time critical. Changing to 4 stars after they finally arrived, and staff made extra effort to make sure I could pick up same day.

The assistance we have received at the Edina store has been amazing! We have come to this store numerous times and have always been given lots of time and great help in choosing the right paint.that we needed at the time.

Very helpful staff and wide selection products

This store has some of the most helpful employees. I always look forward to making a visit!