Reviews

03/08/2020
03/08/2020
Jessica was a great help when finding carpet and very patient, as it took us many months before buying, waiting for the perfect sale. She called periodically letting us know of the sales they had going on. She even remembered us and the carpet we were looking at after not seeing us for 4 months. After we purchased the carpet she went out of her way to call and give me a rebate they had going on. Excellent customer service!! And I love our new carpet. I will definitely be going back!
03/08/2020
We bought our carpet 6 months ago. Jessica gave me recommendations based on the color I was looking for and she was very personable. Amazing customer service!! I highly recommend her and Carpet King!! A+
Jessica was awesome. She beat our quote from Home Depot and sold us a better carpet and pad. The installers were efficient - we couldn’t be happier!
02/24/2020
Friendly service and great selection. Thank you Sheila!
02/15/2020
Excellent service! Knowledgeable, helpful and friendly staff.
02/14/2020
Fast knowledgeable service and affordable prices!!
02/01/2020
We are Pleased with the job and carpet that was installed,
They were Honest, didn't try to put us in a more expensive flooring when our plan is to sell the home but gave us good advice. Excellent install.
12/16/2019
Horrible Customer Service, the floor was measured incorrectly. They ordered stair treads which I did not. I am still waiting for a response 2 weeks later.
Great prices, products and service. Highly recommend.
Great service. Carpet came in early.Installed early. Love it.
Very disappointed with the oak wood flooring we had installed by carpet king. the wood floor it’s self was a beautiful product that ended up being installed wrong. Even with clear instructions on how we wanted our floor to look the floor installer was confused and started asking us questions but we don’t install wood floors so I was hoping for someone with experience. Needless to say our wood floor was installed with cracks, chips, nail holes and trim split with a large gap meeting our other wood floor. On top of it he made a huge mess outside our front door leaving wood chips and saw dust everywhere! Now we are waiting for someone to come out and fix it or either tear it out and start over. Our very first home project nightmare. Carpet king uses contract wood floor installers I’m told. Lesson learned to do my research next time.
11/19/2019
Used these people twice .Great service each time.
11/19/2019
Am so happy with my new wood floors I had great service from the sales staff all the way to my installation staff
11/19/2019
order correctly, have communication with customer when the carpet is delayed. lots of room for improvement.
Excellent job, fabulous service, great value!
11/05/2019
Super happy with every step of this process! Install team was awesome and FAST! Carpet looks great and feels even better. Couldn’t be happier!
10/28/2019
10/28/2019
My recent experience with Carpet King was great! We couldn’t be happier with the quality, price, fast delivery and great installation. This is my fourth installation in 25 years with Carpet King and have found no reason to go anywhere else!! Great Job!
10/27/2019
Thank you for being available to install our carpet with such a short timeline and doing such a great job! It looks (and feels) amazing!
10/27/2019
Flooring Expo in Woodbury was outstanding in helping me pick out and arrange installation of my new carpet. Installation was very professional and there was no clean up for me afterwards.
I feel I got a fair price on our carpet and our installer was awesome. Sales communication could be better.
Carpet King provided the matching pad at the best price. I couldn’t be more pleased with their service.
A great no hassle experience!! Anita provided great customer service and went to bat for us in getting exceptional pricing. No request was out of reason and was executed above our expectations.
I would go to Carpet King again. Very helpful service. The installer did an excellent professional job on our stairway.
10/04/2019
They showed up on time and did a awesome job installing our carpet. They also did a great job cleaning up, and vacuumed the carpet before leaving. We will be definitely call them again for are living room carpet!
10/03/2019
This flooring company absolutely does NOT deserve even one star!! They are dishonest on every single detail. Save yourself a HUGE DISAPPOINTMENT!
10/02/2019
Great experience shopping, quick turnaround on install, and all the flooring looks fantastic!
10/02/2019
Quick, good quality, priced right.
10/02/2019
Quick, efficient, professional, and most important - did quality work!
10/01/2019
Michael and the other gal that helped me load the flooring.
Great sales person. Worked with me when carpet was ready to install but my remodel ran behind. Matched lowest price I found for carpet I wanted. Only one minor problem: installers covered a vent. But when I called rep, installer called me back within minutes and job was completed promptly.
09/30/2019
Carpet installed on stairs are not done correctly. Complaint was brought to sales rep but no answer yet.
09/30/2019
Great customer service excellent installation. I have had carpet king Do 4 projects for me over they years from Carpet to laminate. Very happy With there work . Definitely recommend !!!
09/30/2019
Michael was the best ! Service impeccable and we love our new carpeting 👍🏻👍🏻👍🏻. Will not go anywhere else from now on!!’
Thank you very much for an easy transaction, a lot of savings, and great customer service.
09/30/2019
Beautiful products and timely installation
The carpet looks great. the guys did a good job and cleaned up after.
09/22/2019
Helpful but couldn't get what I wanted.
09/13/2019
I will never recommend Carpet King to anyone! told me they would do something about a finance issue, never did. They don't follow thru on what they tell you. My recommendation, quit lying!!! Fix what you did so people that finance don't get ripped off!!!
09/06/2019
We ordered vinyl flooring as well as carpeting for minimal areas. Jim at the Apple Valley location was very helpful in getting us quality materials for the budget we had. He was able to get our product and installation scheduled in the tight time frame we were looking for. The installers were polite, professional, and very hard working! We will definitely be using them again!
My husband and I had a great time shopping for carpet for our steps at Carpet King in Coon Rapids! Sheila helped us out. She was extremely knowledgeable about all types of flooring and was able to help us pick out a high quality wool carpet. We were going to have a friend install it, but the price for Carpet King to install couldn’t be beat so we went with Carpet King for everything. Sheila was amazing in trying to save us money and steer us in the right direction from start to finish! The installer was great and did an awesome job in such a professional manner. We even got a call the next day from Sheila making sure we were happy with everything! Top notch customer service, good quality products at an affordable price is what you’ll find when you shop at Carpet King for your flooring needs!
They went above and beyond to get me a carpet I found elsewhere at a great price, and the installers were top notch, thorough and professional. Would highly recommend.
Karsten was our salesperson and he did a wonderful job. Our installer was very competent and came right on time. I definitely would use them again.
09/04/2019
I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!
Great color choices, delivery on time, and good service .
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!