Jessica was a great help when finding carpet and very patient, as it took us many months before buying, waiting for the perfect sale. She called periodically letting us know of the sales they had going on. She even remembered us and the carpet we were looking at after not seeing us for 4 months. After we purchased the carpet she went out of her way to call and give me a rebate they had going on. Excellent customer service!! And I love our new carpet. I will definitely be going back!