Flooring Expo by Carpet King

Worst experience of our life! The Carpet was promised to us on Thursday and when it came down to it, they could get any installers until Friday. Install was supposed to be at 10:30 on Friday:however, they only sent 1 installer and a helper and they didn’t arrive until 1:30 on a Friday for a 7-8 hour install job! Can’t believe they sent 1 installer and a helper! Worst company and worse experience! Made our move to our new townhome a colossal nightmare! Because they delayed us a day, the moving company had to put all our furniture in the kitchen! Extremely unprofessional! Last place I would ever order carpet or flooring from!!!

Kong ,Terry and Carpet King team at The Woodbury location did a outstanding job with service and being flexible with us during installation Thanks Todd

The service Sheila gave us at the Coon Rapids store was great! Thanks Sheila.

Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.

Wonderful. Toni at the Roseville store has been fabulous. They helped me with obtaining Coretec flooring and now with MSI quartz countertops. Yep they do countertops too. Always willing to match any prices that competitors offered without any hesitation. I’ll be back for more flooring in the near future.

Our carpet was ruined by a local carpet cleaner. We reached out to Carpet King since they had replaced the carpet for us when we first bought the home. Karsten was a pleasure to work with and he got our carpet replaced extremely fast. Never had any issues and everything went great both times I used them to carpet my home.

Great service choosing carpet and laying it in my lower level.

Jessica was a great help when finding carpet and very patient, as it took us many months before buying, waiting for the perfect sale. She called periodically letting us know of the sales they had going on. She even remembered us and the carpet we were looking at after not seeing us for 4 months. After we purchased the carpet she went out of her way to call and give me a rebate they had going on. Excellent customer service!! And I love our new carpet. I will definitely be going back!

My salesperson, Sue, has been most helpful over the years that I've used her for flooring my home and my rental properties. She is knowledgeable and makes sure that I have the best product for the best price. She also makes sure that everything is done in a timely and efficient manner. I wouldn't go anywhere else.

Jessica was awesome. She beat our quote from Home Depot and sold us a better carpet and pad. The installers were efficient - we couldn’t be happier!

Great deals, staff are great to work with, and the installer guy was terrific! I would definitely use these guys again!

Sheila was wonderful to work with. She was very patient, and helpful. I had a very good experience with Carpet King, and would recommend buying carpet there. I liked the option to finance too! The carpet installer, Jose was outstanding! thank you for everything.

We bought our carpet 6 months ago. Jessica gave me recommendations based on the color I was looking for and she was very personable. Amazing customer service!!I highly recommend her and Carpet King!! A+

Friendly service and great selection. Thank you Sheila!

They initially visit was informational. The installation was fast and professional.

Installers did a great job putting the carpet in on our stairs!

variety of products available

We had great service at Carpet King. David, the installer did a fabulous job.

Fast ,knowledgeable ,quality and friendly

Outstanding service. Jessica was excellent. I needed a couple of additional floor pieces from a discontinued style and Jessica went out of her way to connect me with a customer that had just bought the remaining pieces to see if they had left overs. They did. Thanks again. I will return as a customer to Carpet King in Coon Rapids.

Jessica was great to work with! She's very knowledgeable, patient, and helpful. She made the whole process easy. I recommend her to anyone needing help selecting flooring.

Our service here was great! We walked in on a random Monday night and Jessica provided us with an amazing experience! She found us a carpet within our budget and we got it ordered and installed very fast, and she followed up with us to keep us informed every step of the way. I would definitely recommend going through Jessica and carpet king for your future carpet and flooring needs!

Carpet King and its people are exactly what you hope for in a carpet company and installer: they’re extremely talented, creative, patient, understanding, knowledgeable, experienced, insightful, responsive and easy to work with. They provide the highest quality products and service, they’re reliable and timely, they put you completely at ease, and they’re professionals who know what they’re doing. They’re very reasonably priced, and deliver value well in excess of what they charge. We can’t recommend them highly enough! Ken and Donna Engel

They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote.

They were great. Beat our local supplier by over $800 for the same carpet. Did not know my other quotes, and the savings was off their original quote. Will go there every time.

Jessica was great to work with! She's very knowledgeable, patient, and helpful. She made the whole process easy. I recommend her to anyone needing help selecting flooring.

I worked with Jessica on my vinyl plank project for our kitchen and dining room. She made it very seemless from bringing home samples to the installation at the very end. Highly recommend Working with her. Very knowledgeable.

Our service here was great! We walked in on a random Monday night and Jessica provided us with an amazing experience! She found us a carpet within our budget and we got it ordered and installed very fast, and she followed up with us to keep us informed every step of the way. I would definitely recommend going through Jessica and carpet king for your future carpet and flooring needs!

Jessica was easy to work with, knowledgable and thorough. Complete transparency from beginning of process through completion. Installers were excellent.

Carpet King and its people are exactly what you hope for in a carpet company and installer: they’re extremely talented, creative, patient, understanding, knowledgeable, experienced, insightful, responsive and easy to work with. They provide the highest quality products and service, they’re reliable and timely, they put you completely at ease, and they’re professionals who know what they’re doing. They’re very reasonably priced, and deliver value well in excess of what they charge. We can’t recommend them highly enough! Ken and Donna Engel

Our sales man Dean Baker was great! He was very friendly and knew exactly what we’re looking for. Also the installers were efficient and friendly. My wife and I will definitely use carpet kings again!

From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring

Went in and looked at samples before finishing the addition. Asked them to call me back with an estimate and they didn't have sample. They said they would call when sample arrived. Asked if they could install in 3 to 4 weeks. They said they would call when sample arrived then would look at installing date ..ok I understand.They never did call ... I went else where.I DON'T RECOMMEND CARPET KING .. after dealing with 2 of there stores and never got a call back from either.

The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.

Anita was amazing! Great service from start to finish!

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date

I stopped in for prebound area rug for my living room. Jessica was very nice and explained that they are able to custom cut and make any rug size possible. She asked me my budget on this project and it was unattainable with carpet and binding. She suggested going to the Minneapolis warehouse to purchase a REM and bind that. I told her I had a deadline for a party this weekend. She was very knowledgeable and gave me great ideas for other local merchants. Great customer service and when I have future projects, I will definitely stop in there again!

Great selection, friendly service!!!

Great experience! Sheila and Jessica are wonderful....they know how to deliver super customer service. Always on top of things. I would highly recommend this store and them. Very happy with our product also.

Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.

The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.

Horrible experience, never again don’t use them ever!

We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)