Flooring Expo by Carpet King

Jessica was great to work with! She's very knowledgeable, patient, and helpful. She made the whole process easy. I recommend her to anyone needing help selecting flooring.

I worked with Jessica on my vinyl plank project for our kitchen and dining room. She made it very seemless from bringing home samples to the installation at the very end. Highly recommend Working with her. Very knowledgeable.

Our service here was great! We walked in on a random Monday night and Jessica provided us with an amazing experience! She found us a carpet within our budget and we got it ordered and installed very fast, and she followed up with us to keep us informed every step of the way. I would definitely recommend going through Jessica and carpet king for your future carpet and flooring needs!

Jessica was easy to work with, knowledgable and thorough. Complete transparency from beginning of process through completion. Installers were excellent.

Carpet King and its people are exactly what you hope for in a carpet company and installer: they’re extremely talented, creative, patient, understanding, knowledgeable, experienced, insightful, responsive and easy to work with. They provide the highest quality products and service, they’re reliable and timely, they put you completely at ease, and they’re professionals who know what they’re doing. They’re very reasonably priced, and deliver value well in excess of what they charge. We can’t recommend them highly enough! Ken and Donna Engel

From start to finish the service was excellent. William at the Ridgedale store helped me find just what was looking for. The person came to measure on time and when he said he would. Justin did an excellent job of laying the carpet and was very conscious about taking off shoes. Every thing was done in a timely manner and very friendly and professional. Highly recommend and will be going back for my next project this spring

Went in and looked at samples before finishing the addition. Asked them to call me back with an estimate and they didn't have sample. They said they would call when sample arrived. Asked if they could install in 3 to 4 weeks. They said they would call when sample arrived then would look at installing date ..ok I understand.They never did call ... I went else where.I DON'T RECOMMEND CARPET KING .. after dealing with 2 of there stores and never got a call back from either.

The Roseville store was very helpful in educating before suggesting a product. Love the finished install and so do the renters.

Anita was amazing! Great service from start to finish!

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February.

We asked for a rescheduled date. We went into the Eagan Store personally spoke with John and asked for a delay in installation to February. I received a text that installers were on their way to the house I text back not today they proceeded with installation. I went into the Eagan store and spoke with John he made excuses and said he would have the installer call me. No one has called me to this date

I stopped in for prebound area rug for my living room. Jessica was very nice and explained that they are able to custom cut and make any rug size possible. She asked me my budget on this project and it was unattainable with carpet and binding. She suggested going to the Minneapolis warehouse to purchase a REM and bind that. I told her I had a deadline for a party this weekend. She was very knowledgeable and gave me great ideas for other local merchants. Great customer service and when I have future projects, I will definitely stop in there again!

Great selection, friendly service!!!

Great experience! Sheila and Jessica are wonderful....they know how to deliver super customer service. Always on top of things. I would highly recommend this store and them. Very happy with our product also.

Love this company. I plan to use them again in the summer to replace the carpet in the lower level of my home.

The installers arrived within the time frame scheduled. They made sure it was the correct carpet before installing. We had a family room and two bedrooms done and it looks beautiful. They beat all prices. Definitely would have them do the carpet for the other rooms in our house.

Horrible experience, never again don’t use them ever!

We purshased and had made a cash down a payment for the carpet. When we went to the store to sign the agreement the supervisor was there. How rude and unprofessional was she. When she bought up the furniture part of us having to move the furniture. We explained we didn’t know. She immediately was out raged and yelled at us and said well who’s gonna move it we are not!! She then threw her chair back and again yelled at us and said well I was gonna give it to you’s for free. But now I’m not. Well we were not looking for a hand out. And had not asked for one either. We are paying cash. And work hard for our money to throw it away. I don’t know what she was thinking or if she was prejudice. She was sooo UNPROFESSIONAL AND GHETTO SHE WAS THE SUPERVISOR. We said to her NO SWEETIE THAT WAS NOT ACCEPTABLE! We could not believe how rude she was. The part that blew us away was she suppose to be a supervisor. Therefore we asked to cancel the order. And refund our money. This is the Coonrapids Anoka store. And we will take our business elsewhere. I would not recommend this place to anyone. However the sales rep Jessica was very polite to us and professional. Her supervisor should not be a supervisor and needs to take herself to anger management. She just lost a customer. (Coonrapids Anoka Minnesota on round lake Blvd)

WORST experience EVER! Do not buy from Carpet King

I had carpet installed winter 2018. Within month it was showing wear in high traffic areas. Immediately following installation carpet began pulling out. I find pieces of carpet all over the house. At first I thought they were just left over from Instalation. It’s been about 7 months now and the stray fibers continue to show up. It’s obviously not from Instalation. They sent an inspector out to review. His report basically says normal wear and tear. Two people live in the house with very little guests. The carpet should not be falling apart at 6 months. They refused to help now I fear I will need to replace the carpet at my expense.

Went in and looked at samples before finishing the addition. Asked them to call me back with an estimate and they didn't have sample. They said they would call when sample arrived. Asked if they could install in 3 to 4 weeks. They said they would call when sample arrived then would look at installing date ..ok I understand. They never did call ... I went else where. I DON'T RECOMMEND CARPET KING .. after dealing with 2 of there stores and never got a call back from either.

Sheila the saleswoman is absolutely the best. Very knowledgeable and willing to take the time to find exactly what you are looking for. Great selection and installation, prices are VERY fair. Totally recommend you check this place out, you won't be disappointed.