Flooring Expo by Carpet King

19 reviews
85 reviews
97 reviews
7828 Hudson Road, Suite 300, Woodbury, 55125, United States

Reviews

Kathleen Morfitt Say
08/08/2020
The carpet (already installed) we originally chose was defected. When we discovered it and brought it to their attention, they were able to work with the manufacture to replace it at no cost to us in a very reasonable amount of time.
Pam Faricy-Jamison
08/08/2020
The technicians were experienced, attending to all details. From the frontline sales rep to the installation of quality carpeting ... would recommend and use Carpet King again.
Liz Gjerde - Norton
08/08/2020
Easy to work with , got the job done !!
Brenda Gifford
08/07/2020
The service I received was friendly and courteous. Sheila was great to work with. she kept me updated on everything and checked in to make sure that I was happy with everything
Shel N
07/25/2020
WOW #2 - Eric laid a beautiful marble tile by Dixie Home in our bathroom. He did a perfect job and left it clean as a whistle -- he is a true artist!
Ashley Sabota
05/24/2020
I have been working with Flooring Expo extensively over the last couple months, as we just moved in to a new home and completely updated all the floors. We purchased carpet and luxury vinyl plank flooring from them, and we are so happy with how it turned out! Don at the store was such a great help answering our questions, helping us select our dream floor design and giving us an awesome deal. We had our carpet installed by their crew, and they did a great job. There was one minor flaw that I noticed after the install, and they sent another technician out quickly to correct it. We are so happy with our floors.
Tim Riemenschneider
03/08/2020
Very disappointed. After spending more than $8000 with Flooring Expo, to add new flooring to two sections of our home, we realized when the cold weather set in, that the flooring we were sold for our 3 season porch section, was only warranted to 50 degrees F. This was despite having clearly stated when we were choosing flooring that the floor for our 3 season porch would need to withstand all temps and possibly wet conditions. After seeing our floor warp, buckle, and seperate as the weather got colder, we asked why we were sold flooring that would not withstand our winter cold temps. After much discussion and emails over several months, we were advised that we should have read the outside of the box, before having our contractor install. It is now up to us to remove, and replace with a suitable new floor. All expenses to be on our own account. I am sorry, but this is not acceptable.
lisa jung
03/08/2020
All the guys were great. Don and Josh were extremely helpful. The installer did any excellent job. There was no damage to our trim. My only suggestion is that they need better pad options. They need to check in with their competitors.
Nancy Voorhees
03/08/2020
Grouted vinyl bathroom floor turned out great. Helpful sales and installation crew. Thanks!
Lisa Sorell
03/08/2020
Weenie Edits
02/24/2020
Carol Addison
02/15/2020
Excellent service! Knowledgeable, helpful and friendly staff.
Dave Mathews
02/14/2020
Fast knowledgeable service and affordable prices!!
Wendy
02/13/2020
Excellent service!
Ann Dougherty
02/01/2020
We are Pleased with the job and carpet that was installed,
Janelle Paschke
01/31/2020
They were Honest, didn't try to put us in a more expensive flooring when our plan is to sell the home but gave us good advice. Excellent install.
Lori Torgerson
12/17/2019
Excellent service! Salesperson was easy to work with and the installers were fast and professional.
Mandy Anderson
12/16/2019
Horrible Customer Service, the floor was measured incorrectly. They ordered stair treads which I did not. I am still waiting for a response 2 weeks later.
Tim Riemenschneider
11/27/2019
Very disappointed. After spending more than $8000 with Flooring Expo, to add new flooring to two sections of our home, we realized when the cold weather set in, that the flooring we were sold for our 3 season porch section, was only warranted to 50 degrees F. This was despite having clearly stated when we were choosing flooring that the floor for our 3 season porch would need to withstand all temps and possibly wet conditions. After seeing our floor warp, buckle, and seperate as the weather got colder, we asked why we were sold flooring that would not withstand our winter cold temps. After much discussion and emails over several months, we were advised that we should have read the outside of the box, before having our contractor install. It is now up to us to remove, and replace with a suitable new floor. All expenses to be on our own account. I am sorry, but this is not acceptable.
Shari Bauer Christianson
11/21/2019
Great prices, products and service. Highly recommend.
Glenda Simser Peterson
11/20/2019
Great service. Carpet came in early.Installed early. Love it.
Steve Johnson
11/19/2019
Used these people twice .Great service each time.
Sherry Erbey
11/19/2019
Am so happy with my new wood floors I had great service from the sales staff all the way to my installation staff
Jessica Rae
11/19/2019
order correctly, have communication with customer when the carpet is delayed. lots of room for improvement.
Carolyn Poulter
11/18/2019
Excellent job, fabulous service, great value!
Donncuan Dunlevy
11/12/2019
Don got us a great deal on 1000+ sq ft of carpet for our new home! Got it installed next day, and even ran to the Maplewood location to get us extra samples to see! Installers were professional and got it done in half the expected time! Couldn't be happier!
Jeff Morin
10/28/2019
Josh was fantastic. He went above and beyond trying to get us the floor we wanted at a price we could afford. Would go there again in a second.
lisa jung
10/28/2019
All the guys were great. Don and Josh were extremely helpful. The installer did any excellent job. There was no damage to our trim. My only suggestion is that they need better pad options. They need to check in with their competitors.
Joel Kulow
10/28/2019
My recent experience with Carpet King was great! We couldn’t be happier with the quality, price, fast delivery and great installation. This is my fourth installation in 25 years with Carpet King and have found no reason to go anywhere else!! Great Job!
Steve Kemna
10/27/2019
Flooring Expo in Woodbury was outstanding in helping me pick out and arrange installation of my new carpet. Installation was very professional and there was no clean up for me afterwards.
Colleen Zillmer
10/26/2019
I feel I got a fair price on our carpet and our installer was awesome. Sales communication could be better.
Billy Joe Brown
10/26/2019
Carpet King provided the matching pad at the best price. I couldn’t be more pleased with their service.
La Donna Camrud
10/26/2019
A great no hassle experience!! Anita provided great customer service and went to bat for us in getting exceptional pricing. No request was out of reason and was executed above our expectations.
Sharon Mahowald
10/25/2019
I would go to Carpet King again. Very helpful service. The installer did an excellent professional job on our stairway.
Paul Keller
10/04/2019
They showed up on time and did a awesome job installing our carpet. They also did a great job cleaning up, and vacuumed the carpet before leaving. We will be definitely call them again for are living room carpet!
Mark Troske
10/02/2019
Great experience shopping, quick turnaround on install, and all the flooring looks fantastic!
Brad Klein
10/02/2019
Quick, good quality, priced right.
Mary Maijer
10/02/2019
Quick, efficient, professional, and most important - did quality work!
Nancy Voorhees
10/01/2019
Grouted vinyl bathroom floor turned out great. Helpful sales and installation crew. Thanks!
Lisa S
10/01/2019
Diane Westergard
10/01/2019
Michael and the other gal that helped me load the flooring.
JoAnne Ingwalson Mortenson
09/30/2019
Great sales person. Worked with me when carpet was ready to install but my remodel ran behind. Matched lowest price I found for carpet I wanted. Only one minor problem: installers covered a vent. But when I called rep, installer called me back within minutes and job was completed promptly.
Anita Vang
09/30/2019
Carpet installed on stairs are not done correctly. Complaint was brought to sales rep but no answer yet.
Debbie BrownGalvan
09/30/2019
The carpet looks great. the guys did a good job and cleaned up after.
Kui Mathenge
09/30/2019
Beautiful products and timely installation
Kevin West
09/30/2019
Great customer service excellent installation. I have had carpet king Do 4 projects for me over they years from Carpet to laminate. Very happy With there work . Definitely recommend !!!
Susan Davis
09/30/2019
Michael was the best ! Service impeccable and we love our new carpeting 👍🏻👍🏻👍🏻. Will not go anywhere else from now on!!’
Angelina Lusinyan
09/30/2019
Thank you very much for an easy transaction, a lot of savings, and great customer service.
Cindy Endres
09/13/2019
I will never recommend Carpet King to anyone! told me they would do something about a finance issue, never did. They don't follow thru on what they tell you. My recommendation, quit lying!!! Fix what you did so people that finance don't get ripped off!!!
Barry Gross
09/06/2019
We ordered vinyl flooring as well as carpeting for minimal areas. Jim at the Apple Valley location was very helpful in getting us quality materials for the budget we had. He was able to get our product and installation scheduled in the tight time frame we were looking for. The installers were polite, professional, and very hard working! We will definitely be using them again!