Reviews

03/08/2020
All the guys were great. Don and Josh were extremely helpful. The installer did any excellent job. There was no damage to our trim. My only suggestion is that they need better pad options. They need to check in with their competitors.
03/08/2020
Grouted vinyl bathroom floor turned out great. Helpful sales and installation crew. Thanks!
03/08/2020
02/24/2020
02/15/2020
Excellent service! Knowledgeable, helpful and friendly staff.
02/14/2020
Fast knowledgeable service and affordable prices!!
02/13/2020
Excellent service!
02/01/2020
We are Pleased with the job and carpet that was installed,
They were Honest, didn't try to put us in a more expensive flooring when our plan is to sell the home but gave us good advice. Excellent install.
12/17/2019
Excellent service! Salesperson was easy to work with and the installers were fast and professional.
12/16/2019
Horrible Customer Service, the floor was measured incorrectly. They ordered stair treads which I did not. I am still waiting for a response 2 weeks later.
Very disappointed. After spending more than $8000 with Flooring Expo, to add new flooring to two sections of our home, we realized when the cold weather set in, that the flooring we were sold for our 3 season porch section, was only warranted to 50 degrees F. This was despite having clearly stated when we were choosing flooring that the floor for our 3 season porch would need to withstand all temps and possibly wet conditions. After seeing our floor warp, buckle, and seperate as the weather got colder, we asked why we were sold flooring that would not withstand our winter cold temps. After much discussion and emails over several months, we were advised that we should have read the outside of the box, before having our contractor install. It is now up to us to remove, and replace with a suitable new floor. All expenses to be on our own account. I am sorry, but this is not acceptable.
Great prices, products and service. Highly recommend.
Great service. Carpet came in early.Installed early. Love it.
11/19/2019
Used these people twice .Great service each time.
11/19/2019
Am so happy with my new wood floors I had great service from the sales staff all the way to my installation staff
11/19/2019
order correctly, have communication with customer when the carpet is delayed. lots of room for improvement.
Excellent job, fabulous service, great value!
Don got us a great deal on 1000+ sq ft of carpet for our new home! Got it installed next day, and even ran to the Maplewood location to get us extra samples to see! Installers were professional and got it done in half the expected time! Couldn't be happier!
10/28/2019
Josh was fantastic. He went above and beyond trying to get us the floor we wanted at a price we could afford. Would go there again in a second.
10/28/2019
All the guys were great. Don and Josh were extremely helpful. The installer did any excellent job. There was no damage to our trim. My only suggestion is that they need better pad options. They need to check in with their competitors.
10/28/2019
My recent experience with Carpet King was great! We couldn’t be happier with the quality, price, fast delivery and great installation. This is my fourth installation in 25 years with Carpet King and have found no reason to go anywhere else!! Great Job!
10/27/2019
Flooring Expo in Woodbury was outstanding in helping me pick out and arrange installation of my new carpet. Installation was very professional and there was no clean up for me afterwards.
I feel I got a fair price on our carpet and our installer was awesome. Sales communication could be better.
Carpet King provided the matching pad at the best price. I couldn’t be more pleased with their service.
A great no hassle experience!! Anita provided great customer service and went to bat for us in getting exceptional pricing. No request was out of reason and was executed above our expectations.
I would go to Carpet King again. Very helpful service. The installer did an excellent professional job on our stairway.
10/04/2019
They showed up on time and did a awesome job installing our carpet. They also did a great job cleaning up, and vacuumed the carpet before leaving. We will be definitely call them again for are living room carpet!
10/02/2019
Great experience shopping, quick turnaround on install, and all the flooring looks fantastic!
10/02/2019
Quick, good quality, priced right.
10/02/2019
Quick, efficient, professional, and most important - did quality work!
10/01/2019
Grouted vinyl bathroom floor turned out great. Helpful sales and installation crew. Thanks!
10/01/2019
Michael and the other gal that helped me load the flooring.
Great sales person. Worked with me when carpet was ready to install but my remodel ran behind. Matched lowest price I found for carpet I wanted. Only one minor problem: installers covered a vent. But when I called rep, installer called me back within minutes and job was completed promptly.
09/30/2019
Carpet installed on stairs are not done correctly. Complaint was brought to sales rep but no answer yet.
The carpet looks great. the guys did a good job and cleaned up after.
09/30/2019
Beautiful products and timely installation
09/30/2019
Great customer service excellent installation. I have had carpet king Do 4 projects for me over they years from Carpet to laminate. Very happy With there work . Definitely recommend !!!
09/30/2019
Michael was the best ! Service impeccable and we love our new carpeting 👍🏻👍🏻👍🏻. Will not go anywhere else from now on!!’
Thank you very much for an easy transaction, a lot of savings, and great customer service.
09/13/2019
I will never recommend Carpet King to anyone! told me they would do something about a finance issue, never did. They don't follow thru on what they tell you. My recommendation, quit lying!!! Fix what you did so people that finance don't get ripped off!!!
09/06/2019
We ordered vinyl flooring as well as carpeting for minimal areas. Jim at the Apple Valley location was very helpful in getting us quality materials for the budget we had. He was able to get our product and installation scheduled in the tight time frame we were looking for. The installers were polite, professional, and very hard working! We will definitely be using them again!
They went above and beyond to get me a carpet I found elsewhere at a great price, and the installers were top notch, thorough and professional. Would highly recommend.
Karsten was our salesperson and he did a wonderful job. Our installer was very competent and came right on time. I definitely would use them again.
09/04/2019
I can’t begin to thank the sales staff and installers enough for the beautiful work they did and the gorgeous new carpet installed in my new home! The sales staff was tremendous in getting my carpet deliver expedited, and the installers were very professional and accommodating my space/time as I work from home. I STRONGLY recommend Carpet King as my entire experience was exemplary.....and with new construction that was a most welcome change!! Thank you again for ensuring my carpets in my “country” home in Cannon Falls, MN is nothing short of STELLAR!!!
Great color choices, delivery on time, and good service .
08/22/2019
My experience was great working with Toni at the Roseville store! She made sure everything was taken care of for me! I will definitely go back to her in the future!! She sent the best team of artisans to put the wood floor in! Ask for Pavel’s team! They all did excellent work and went the extra mile: they had to take my accordion-style closet doors off to put in the floor. When they put them back on, they slide better than they ever did!!! I even suspect someone adjusted my hanging blinds! They REALLY care about the quality of their work!! Thank you all!
08/18/2019
They were prompt and responsive to our request for quick service.
08/09/2019